BMW of Minnetonka

Sales Experience We were looking for a car with a great gas mileage. We wanted to trade in our Acura MDX. We were an Acura family. We own two MDXs. It was difficul We were looking for a car with a great gas mileage. We wanted to trade in our Acura MDX. We were an Acura family. We own two MDXs. It was difficult to change from Acura to another brand. When I called to make an appointment. I told the sales person, Steve all the features my husband wanted in a car. If he liked the car and met our targeted budget, he would buy it on the spot. My husband is a very busy man. He likes me to research first and then he would come and test drive the car. Steve did a great job and meeting our needs on the first visit. We were leaving for SFO the next day. Steve called us and was able to meet our budget. BMW treated us better than our previous dealer, Buerkle Acura. There's no loyality there. We will never buy another car from Acura, nor take our other MDX there for service. We found a new home in BMW Minnetonka. Thanks, Steve. We will highly recommend Steve to all our friends and family. More

Relationship with BMW Minnetonka Bruce, Congratulations on your new position and BMW Minnetonka ridding itself of Tim Kraemer, who lacked customer service skills and failed to ackn Bruce, Congratulations on your new position and BMW Minnetonka ridding itself of Tim Kraemer, who lacked customer service skills and failed to acknowledge or appreciate a great team of people that reported to him. Please focus on the "care and feeding" of your staff and they will respond in kind to ensure your success. I have worked with Alex Tamarkin and Craig Haggerty for 15 years, and both are excellent. During that time, I have purchased/leased 21 BMWs from these gentlemen combined, and sincerely value our relationship. In addition, I have referred 6 individuals who have purchased/leased vehicles from Minnetonka. I place a great deal of importance on relationships and the fact that this dealership is locally owned and operated. In addition, I appreciate your continued support of Children's Hospitals and Clinics. Vehicle service is very important to me and I receive great care from Jeff Kotnour, Tim Hammond, Robert Holm, and Darcy Whiley. I look forward to meeting you and building on the relationship I have enjoyed with your staff. Russ Nelson More

Best BMW Dealer in the Twin Cities by far I highly recommend this Dealership with no reservations. I had a wonderful experience obtaining my new vehicle. Aaron Hanson helped me and my girlfrie I highly recommend this Dealership with no reservations. I had a wonderful experience obtaining my new vehicle. Aaron Hanson helped me and my girlfriend pick the vehicle that was best for us taking in consideration our concerns, interests and budget. After a few test drives we had several options for two different models to choose from. They had a large selection of all models in stock. Aaron Hanson was very respectful, courteous and a wonderful client advocate. I left happy with my vehicle and feeling I had the best market deal possible, and since I had visited another local dealer prior, this was confirmed. More

Great Service! John's knowledge and professionalism were key to my success in finding a car that fit my needs, desire, and budget. His approach made me feel more imp John's knowledge and professionalism were key to my success in finding a car that fit my needs, desire, and budget. His approach made me feel more important than the sale itself. Keep up the great work! More

My first BMW Sully was the gateway to my first BMW experience, looking, driving, purchasing... you name it, it started earlier this week. I really liked working w Sully was the gateway to my first BMW experience, looking, driving, purchasing... you name it, it started earlier this week. I really liked working with him and if it were not for his customer-centric attitude, I would not have checked my budget a second time to make the 535 series work for me. He was really focused on what I was saying, not on closing a deal. I love asking questions to really be an informed consumer, every question was answered and Sully even brought up things I had not thought of. Thank you so much Sully! One piece of advice - when doing financing, do not wait till closing time, I had to come back the next day to close the deal, but it was 8pm CST, so they had it detailed for me when I got it! More

Rob Dahnke was extremely helpful with the purchasing process. He was friendly and knowledgeable. What I appreciated the most was Rob’s honest demeanor and lack of sales pressure. Thus far, both my wife process. He was friendly and knowledgeable. What I appreciated the most was Rob’s honest demeanor and lack of sales pressure. Thus far, both my wife and I are very happy with our purchase. We both think we got a solid good, solid deal for our "new" Certified Pre-Owned 5-series BMW. Big thanks to Rob and the BMW of Minnetonka team for making the BMW buying process a breeze! More

The dealership itself is impressive enough. The salesmen went above and beyond all expectations.. This is a model for all others to follow. I would definitely come back thanks for all the help went above and beyond all expectations.. This is a model for all others to follow. I would definitely come back thanks for all the help More

Overall the dealership has been pleasant to deal with. My new ML 350 drives like a dream so far! Your technology for this survey is inadequate. new ML 350 drives like a dream so far! Your technology for this survey is inadequate. More

I have bought three cars from BMW Minnetonka, but the last one was not a good experience. I asked for a call back from the salesperson, finance manager, and general manager and have not heard back from a last one was not a good experience. I asked for a call back from the salesperson, finance manager, and general manager and have not heard back from any. I will not be buying any more cars from this dealership. More