BMW of Milwaukee North
Milwaukee, WI
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Took our X3 for a recall service. Setting up the appointment was smooth and fast. Very pleased. The people at the dealership, on the other hand, was on an entirely different level. I initially forgo appointment was smooth and fast. Very pleased. The people at the dealership, on the other hand, was on an entirely different level. I initially forgot to ask for a loaner car so i called the dealership directly, about an hour before my appointment. Rob picked up, and said “no problem...” I get to the dealership, Rob greets me and takes care of everything. From the friendly smiles to the deeper conversations, this was easily one of the best experiences I have ever had at a car dealership. The work on the car was excellent, and the car came back clean inside and outside. But the people at this dealership is their true asset. We are planning on taking our vehicles here for any future service, and also when we are ready to trade up. Thanks Rob! More
It was a great experience. They really worked hard to make the sale happen. I would recommend them highly to anyone who was looking to buy a new or used vehicle! make the sale happen. I would recommend them highly to anyone who was looking to buy a new or used vehicle! More
Excellent and friendly service. Good communication and updates. Pickup and return process were efficient. Good coordination between service and auto-body repair division. Loaner car experience was excelle updates. Pickup and return process were efficient. Good coordination between service and auto-body repair division. Loaner car experience was excellent. More
Purchase of a new vehicle. I have been purchasing vehicles from this dealership for over thirty years. Everyone is helpful and courteous. I could not be more pleased. I would I have been purchasing vehicles from this dealership for over thirty years. Everyone is helpful and courteous. I could not be more pleased. I would not hesitant to recommend the dealership and the specific employees. More
Great cars, great sales people, fair deals. What more can a person ask for. The people are courteous and they know business. Thank you for your attention. a person ask for. The people are courteous and they know business. Thank you for your attention. More
Great Service and Great Handover They were fast, efficient and made sure that they spent enough time with me to have me leaving there and understanding everything I needed. Not pushy They were fast, efficient and made sure that they spent enough time with me to have me leaving there and understanding everything I needed. Not pushy at all which I appreciate. More
Good salesman. Easy & fast transaction. Very satisfied with the lease price & he made sure I was completely confident with my vehicle before I left the dealership. with the lease price & he made sure I was completely confident with my vehicle before I left the dealership. More
Missed some promises Sales and finance were staffed by capable and smart folks, negotiation and vehicle selection was very smooth. But, they didn’t keep our closing appoin Sales and finance were staffed by capable and smart folks, negotiation and vehicle selection was very smooth. But, they didn’t keep our closing appointment - made us wait 1 hour. They didn’t keep their promises - paperwork wasn’t ready for appointment, they filled out on the spot. Car was not ready for appointment. Car was cleaned, but not detailed. Keep your promises, time is valuable. More
Service: oil change Great service. Friendly. Knowledgeable. Nice. Professional. Clean. Washed car. Wait time was acceptable. Snacks and materials to read. Good facilities Great service. Friendly. Knowledgeable. Nice. Professional. Clean. Washed car. Wait time was acceptable. Snacks and materials to read. Good facilities. Helpful. Good atmosphere. Nice staff. More
Fantastic follow up and follow through Met Kevin (master mechanic) and told him I was not happy with current service dealer. He told me Lisa in service would change my experience . From s Met Kevin (master mechanic) and told him I was not happy with current service dealer. He told me Lisa in service would change my experience . From start to finish Lisa kept me up to date and completed the work on time. Received 2 shuttle rides from Eric and Ernie Both were very professional also. Great experience More