BMW of Meridian
Meridian , MS
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Technical knowledge - Mr. Peter was professional and familiar with technical and industry expertise and troubleshooting issues. He was up-to-date on all product specifications Peter was professional and familiar with technical and industry expertise and troubleshooting issues. He was up-to-date on all product specifications and service usage. Tenacity - Mr. Peter can remain persistent throughout a difficult situation, a quality often overlooked but essential in customer service. Patience & Positive Attitude - Mr. Peter maintained a positive approach and delivered a positive customer service experience. Communication - Mr. Peter communicated effectively, utilizing transparent and concise language, and educated us on our vehicle's service. Active listening - Mr. Peter actively listened to my concerns about my vehicle, which made me feel heard and paved the way for a solution. Overall, Mr. Ronnie Peter's professional and excellent customer service makes us want to return. More
Not a good experience at all. They had our car for over two weeks and we never heard a word back from them. I called after two weeks and they had not even looked at our car! My hu They had our car for over two weeks and we never heard a word back from them. I called after two weeks and they had not even looked at our car! My husband called them after another week (so three weeks in) and they still hadn’t even looked at it. They said they’d call us back the following Tuesday or Wednesday with an estimate but did not. My husband called them on Friday and they said they’d call him back but didn’t. Long story short, we got our car back a month later and they did not fix anything on it. We will not be going back there again. More
Did a good job, did everything l asked them to do. Took care of a little additional task at no charge. Good people. Service manager Ronnie was chearful, knowledgeable, friendly & cordial. Took care of a little additional task at no charge. Good people. Service manager Ronnie was chearful, knowledgeable, friendly & cordial. More
I called and was told that I needed to schedule for the specific service that I needed. After being there for an hour they confirmed that indeed that specific service needed to be performed. However, by specific service that I needed. After being there for an hour they confirmed that indeed that specific service needed to be performed. However, by that time I didn't have enough time to stay the additional 2 hours for it to be completed. When I asked about rescheduling I was told that I didn't need an appointment, to just come in whenever convenient. Otherwise, I find them to be generally very friendly and helpful. More
They always take my call right away. And they try to get me a loaner car when I need to get the car serviced. It’s always ready by the end of the day and it’s beautiful and clean when I And they try to get me a loaner car when I need to get the car serviced. It’s always ready by the end of the day and it’s beautiful and clean when I pick it up. More
Very friendly and helpful people! !! They are always mindful of what needs to be done and cost of repairs. !! They are always mindful of what needs to be done and cost of repairs. More
A great buying experience. Zac and Chris answered my questions and had the vehicle ready for us. Highly recommend Zac and Chris answered my questions and had the vehicle ready for us. Highly recommend More
They always make me feel like the most valued customer. They keep me informed every step of the service. They keep me informed every step of the service. More
Awesome service! ! Zach is an amazing salesman and he made my buying experience very easy!!!! ! Zach is an amazing salesman and he made my buying experience very easy!!!! More
Great people, great service, always helpful and going the extra mile. George, the service manager, and his crew are definitely the best. extra mile. George, the service manager, and his crew are definitely the best. More