BMW of Manhattan

Very professional and easy to work with Everything was done with ease.Brandon kept me informed and I was very pleased with the service and the Tutorial and follow up. Always pleased with t Everything was done with ease.Brandon kept me informed and I was very pleased with the service and the Tutorial and follow up. Always pleased with this dealership and it's people. More

Great Job with Lease Buyout! My first time working with the sales department at BMW Manhattan. I worked with Phil Salazar on my lease buyout. Efficient, friendly, knowledgeable. V My first time working with the sales department at BMW Manhattan. I worked with Phil Salazar on my lease buyout. Efficient, friendly, knowledgeable. Very easy and I just wanted to know my options once I understood buyout amount. That's exactly what Phil did. Arranged a time that worked for me which very nice on his part since I work hours that don't allow me to arrive before 6p. I didn't feel hassled at all for anything more than what I wanted - which was take care of my lease. Great job ! More

Seamless and efficient End to end it was great. Brandon in sales, the "Genius" who walked me through the new features. The Autovin provider that conducted final inspection End to end it was great. Brandon in sales, the "Genius" who walked me through the new features. The Autovin provider that conducted final inspection did not have s lit if flexibility on dates. That is only improvement opportunity I see. More

Good experience all around I worked with Tom Twomey and Phil Salazar to lease my current car and it was very easy. Definitely recommend - process was very straightforward and re I worked with Tom Twomey and Phil Salazar to lease my current car and it was very easy. Definitely recommend - process was very straightforward and reasonable. More

The Ultimate Buying Experience at BMW of Manhattan!!! It is only fitting that I had the Ultimate Buying Experience buying the Ultimate driving machine! Joe Marra, the CPO (Certified Pre-Owned) manager an It is only fitting that I had the Ultimate Buying Experience buying the Ultimate driving machine! Joe Marra, the CPO (Certified Pre-Owned) manager and Rudi Pagano, my Sales Consultant, were phenomenal! I purchased a CPO 750Li Xdrive and could not be happier- the car is silly fun to drive. I live in the Philadelphia area and traveled over 2 hours to buy my car from Rudi and Joe, and it was worth every second! The reason I was so pleased with my buying experience with Joe and Rudi revolves around three things: 1) Price; 2) Quality; and 3) Trust 1) Price - Rudi helped me find the exact car I was looking for! I asked him to make me his best offer from the start, which he did, and it was better than any other place in the USA-not once did we haggle over price, yet when I told a local BMW dealer the price and model I did buy, he said, "that is an awesome deal, if you see a car like that, for that price, take it, that doesn't come around very often!" Needless to say, I took it, and never looked back. 2) Quality - The condition of the car I purchased is unbelievable! It is in "Like New" condition! Bottom line, you would not be able to tell the difference-inside or out between this car and a new car, that is how well they prepared the car for sale! 3) Trust - In the military, I learned CHARACTER is "doing what should be done when nobody else is looking! When only you will know what you have done and still do the right thing" Joe and Rudi demonstrated GREAT CHARACTER and immediately established a great deal of TRUST with me. One example of this is after the paperwork was signed, I was walking out the door and I noticed an issue with the car that I missed beforehand-not a big issue, but one I wasn't happy with, and that Joe and Rudi didn't need to do anything about. Joe said, "Wayne, our #1 goal is for you to be a happy customer, bring the car back in and we will fix it!" And they did! If you are looking for a CPO BMW, I highly recommend going to BMW of Manhattan-you will not be disappointed! Wayne More

Excellent and efficient This is my 6th BMW lease since 1997. The previous 5 are from Rallye BMW, so you know I have been a very loyal customer. Although I thought they were e This is my 6th BMW lease since 1997. The previous 5 are from Rallye BMW, so you know I have been a very loyal customer. Although I thought they were excellent, my experience at BMW Manhattan was even better. It started with the person who greeted me at the reception. I didn't know a salesperson and she was kind enough to find me someone on a busy Saturday morning very quickly. I met Brandon Simon and immediately following a few questions, I found him to be very knowledgeable and honest. Another important factor was that during our exchanges, he answered my emails and phone calls promptly.I believe he gave me a fair deal on my vehicle and I was able to close the deal in a week. When it came to returning my car and picking up the new car, again everything was professional and efficient. More

Brandon to the rescue. At first I was a bit frustrated with me trying to get in touch with my previous sales person. However, Brandon stepped in and was more than helpful. At first I was a bit frustrated with me trying to get in touch with my previous sales person. However, Brandon stepped in and was more than helpful. He made me feel that I was being helped and accommodated for regarding what's my needs were to purchase a family car. He worked with me and got me to a right price point and was straight to the point on how he can help out every way possible. He was more than helpful and I personally recommend him. More

Mr. Joe Jackman is the best! Great experience, did not feel Mr. Joe Jackman, our sales advisor, was very knowledgeable about the vehicle we were interested in. He was patient, nice and very easy going. We could Mr. Joe Jackman, our sales advisor, was very knowledgeable about the vehicle we were interested in. He was patient, nice and very easy going. We couldn't be happier with the whole experience. Thank you Mr. Joe! More

New car purchased Everyone very helpful and professional Very easy to return and get my new car. Everyone was helpful in showing me all the new features and how to operate in different ways. Very easy to return and get my new car. Everyone was helpful in showing me all the new features and how to operate in different ways. More

very good experience. Brandon worked with me and was eager to meet my demands and needs. He got me the best price and the exact car that I wanted on time and w experience. Brandon worked with me and was eager to meet my demands and needs. He got me the best price and the exact car that I wanted on time and with no issues or worries More