BMW of Manhattan

My Accidental Salesman Brandon became my salesperson because the Sales Associate I was scheduled to meet was out. That was to my benefit since Brandon was professional and Brandon became my salesperson because the Sales Associate I was scheduled to meet was out. That was to my benefit since Brandon was professional and informative. Transaction was perfect. Well done Brandon. More

First service experience with 750iX and it was a shocker. First service experience with BMW and it was a shocker. The service from start to finish was atrocious, rude and I actually got the car back with dama First service experience with BMW and it was a shocker. The service from start to finish was atrocious, rude and I actually got the car back with damage on it. They have so many cars in there that it's inevitable that you'll pick up a knock or two. I complained and so far that's been dealt with badly too. Even BMW America said other local dealerships were better. Way too many issues to go into here, but suffice to say, not recommended. Use a different dealership for the servicing. Rudi on sales in the used section, however, was a gem. More

Very pleasant and rewarding I had a very pleasant experience, my salesman was very courteous and professional and made my entire experience rather painfree. I would totally recom I had a very pleasant experience, my salesman was very courteous and professional and made my entire experience rather painfree. I would totally recommend Brandon Simon and Manhattan BMW to anyone interested in purchasing a new vehicle. More

No Quality BMW of Manhattan service center was trash. I will never go back. The people were cordial. The atmosphere was comfortable and inviting. The waiting are BMW of Manhattan service center was trash. I will never go back. The people were cordial. The atmosphere was comfortable and inviting. The waiting area was nice. Why is it that as one of the very first cars on line, I waited for my car for 5 hours, just to diagnose very minor things and then after six hours I am told that another BMW was wrong and the issue was not the issue, but there is another issue. I am asked what I'd like to do. I paid for the tiny service of an oil change which took another hour. I leave. Later that day I take a good look at the diagnosis sheet which states another minor issue that I would have had them fix. I was not informed of this by the associate, yet on the sheet it stated I refused the service.. Days later I look in my glove compartment for my cd and it is cracked clean in half. A couple days after that I leaned over to pull the passenger side handle to shut the door and my hand was covered in black goop. I looked closer at the handle and the rubber grip is all melted as though someone took something hot and purposely melted the handle. Over the course of a few weeks, one or two lights started dinging, even though nothing was wrong with said thing. I never bother to write reviews, even if they are negative, but this is insane. You are talking about someones property. Now I fix my own car. The BMW company is great. The cars run beautifully. The people they hire to tend to your vehicles are trash. Never again. Advice : Buy your cars. Fix them yourselves. More

Brandon Simon was excellent Brandon was so helpful . He kept me informed and I am totally happy. Thank you Brandon Simon for being the perfect person to buy a car from Brandon was so helpful . He kept me informed and I am totally happy. Thank you Brandon Simon for being the perfect person to buy a car from Sincerely, Ricky Singet More

awesome 8th car in a row (25 years with BMW of Manhattan) Rich Pettinella & Brandon Simon were exemplary!!! I have leased (8) cars in a row from BMW of Manhattan as they are a class A operation! Rich Pettinella & Brandon Simon were exemplary!!! I have leased (8) cars in a row from BMW of Manhattan as they are a class A operation! More

Efficient, professional. My salesman, Brandon Simon, was a pleasure to deal with. He was thorough yet efficient and fair. While past experiences with the actual paperwork and My salesman, Brandon Simon, was a pleasure to deal with. He was thorough yet efficient and fair. While past experiences with the actual paperwork and pick-up process (both BMW and other brands) were often met with delays and last minute glitches, the process with this car was smooth, quick, and easy. Well done. More

Genuinely friendly, and no BS Phil was a great help, going out of his way to make the purchase experience as easy as possible. He had great product knowledge and was practical wit Phil was a great help, going out of his way to make the purchase experience as easy as possible. He had great product knowledge and was practical with his advice, and no nonsense. More

Great experience - very smooth Brandon helped make things go very smoothly and even had some better news for me after I had already agreed to everything Will definitely be back Brandon helped make things go very smoothly and even had some better news for me after I had already agreed to everything Will definitely be back ! More

Efficient, Knowledable, Pleasure to work with Brandon was exceptional in the purchase experience. He was not pushy, he offered guidance where needed. He was extremely responsive via email or pho Brandon was exceptional in the purchase experience. He was not pushy, he offered guidance where needed. He was extremely responsive via email or phone. The entire process was seamless. More