BMW of Manhattan
New York, NY
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worst service ever We had a nightmarish service experience at BMW of Manhattan. Not only was the service department unable to find our car when we called for progress, We had a nightmarish service experience at BMW of Manhattan. Not only was the service department unable to find our car when we called for progress, they tried to convince us that we owned a completely different model and color!! Everyone we worked with was unbearably slow, confused and rude. And when we finally did get our car back, they had NOT even fixed the problem. More
Excellent sales experience with Phil Salazar I'm a designer an pay attention to every detail on a car. Phil gave me a great deal on a 2017 BMW i3, and just as importantly, was very patient wit I'm a designer an pay attention to every detail on a car. Phil gave me a great deal on a 2017 BMW i3, and just as importantly, was very patient with all my last minute requests to get the car just right in the last few hours before I took posession (inspection sticker placement, non-standard license plate frame, etc.). Highly recommended. Honest. Nice guy. More
The genius of BMW We were so lucky to get Emile Goldman as our BMW genius. It was the second time we had him--he instructed us on the first BMW we had as well. Three ye We were so lucky to get Emile Goldman as our BMW genius. It was the second time we had him--he instructed us on the first BMW we had as well. Three years later, it was wonderful to get his expertise about all the new improvements on the BMW and how to navigate and choose preferences. I can't imagine a more helpful, fun, and intelligent person to guide us through getting to know the car. BMW is lucky to have Emile. Working with Peter Wohl now for three years is easy and straightforward. He is great about making sure we get all the information we need to take advantage of deals and find the car we want. Peter made sure that the process of handing in one car and picking up another was smooth and quick. He's a pro! More
Mr. Phil is the best professional I have ever met! I am really impressed with Phil's professional help and advice. He has mad car lease a very easy and pleasant work for customers. He does listen to my I am really impressed with Phil's professional help and advice. He has mad car lease a very easy and pleasant work for customers. He does listen to my need and offer me several options with very clear explanations. I would have not got my loved car without Phil's help. More
Professional, comprehensive, helpful service Phil Salazar was excellant. Paperwork was dealt with smoothly and supportively. Options and features were very clearly explained and helpful. His e Phil Salazar was excellant. Paperwork was dealt with smoothly and supportively. Options and features were very clearly explained and helpful. His experience with older and current BMW models helped us make the leap from our 2005 BMW 330xi to this 2017 BMW 330i x-drive. More
Seamless Transaction - Thank you Phil The transaction was completed remotely. Worked with Phil Salazar who was great--responsive and made the process seamless. Smooth transaction from sta The transaction was completed remotely. Worked with Phil Salazar who was great--responsive and made the process seamless. Smooth transaction from start to finish. Exceeded expectations!! More
Smart, timely, respectful I was looking to lease a new car and thought I knew what I wanted. I was trading in my previous car and we reached an agreement fairly short time. I I was looking to lease a new car and thought I knew what I wanted. I was trading in my previous car and we reached an agreement fairly short time. I came back a few days latter and changed my mind to a completely different. Brandon made the switch with no fuss. More
Great Experience Mike Walzer was extremely helpful finding the right car for me and I really appreciate it. I would definitely recommend him to anyone who would lik Mike Walzer was extremely helpful finding the right car for me and I really appreciate it. I would definitely recommend him to anyone who would like a BMW. More
Excellent experience This was the second time I purchased a car from BMW of Manhattan with the help of client advisor, Phil Salazar. The process was efficient and everythi This was the second time I purchased a car from BMW of Manhattan with the help of client advisor, Phil Salazar. The process was efficient and everything was above board. I would definitely recommend Phil and BMW Manhattan to other customers. More
Brandon was awesome! Brandon was excellent ! We very much enjoyed working with him. He made the experience very smooth & painless! We would highly recommend Brandon to oth Brandon was excellent ! We very much enjoyed working with him. He made the experience very smooth & painless! We would highly recommend Brandon to others. Thank you so much! More