BMW of Manhattan

MY EXPERIENCE AT MY BMW HAS ALWAYS BEEN SUPERIOR. THE SERVICE AREA AND THE SERVICE ADVISOR, JOE ROCKER ALWAY MAKE ME FEEL LIKE I AM PART OF A LARGE FAMILY...ITS A HAPPY PLACE. I HAVE NEVER REGRETED PURCH SERVICE AREA AND THE SERVICE ADVISOR, JOE ROCKER ALWAY MAKE ME FEEL LIKE I AM PART OF A LARGE FAMILY...ITS A HAPPY PLACE. I HAVE NEVER REGRETED PURCHASING MY BMW OR HAVING IT SERVICED AT THE DEALERSHIP BECAUSE OF THE GREAT RAPPORT I HAVE WITH JOE AND THE STAFF. I WOULD RECOMMEND THIS PARTICULAR SERVICE DEPT TO ANYONE WHO ASKS, AND ASK FOR JOE, HE WILL GREEET YOU WILL A FRIENDLY SMILE AND EXTREME PROFESSIONALISM. More

BMW of Manhattan is the best dealership I have encountered in the United States. I have purchased several M5s from this dealership and everyone that I have dealt with there is an absolute profess encountered in the United States. I have purchased several M5s from this dealership and everyone that I have dealt with there is an absolute professional whether it be in sales or service. They know their jobs and they perform them supremely. I couldn't imagine buying a BMW or servicing one at any other location. More

BMW of Manhattan is a great place to purchase a car. When I purchased my CPO BMW it was hassle free without any problems. I was able to get to a price I can afford, and the car was in excellent condition. Ro I purchased my CPO BMW it was hassle free without any problems. I was able to get to a price I can afford, and the car was in excellent condition. Roy is an excellent sales agent who made sure all my needs were meet. Living in New jersey I have the option to service my car closer to home, but I choose to bring it to BMW of Manhattan where the service is excellent. All my future purchases will be made from BMW of Manhattan where I made some good friends who treat me like family. More

I found Peter non-threatining and knowledgeable about the cars and the various programs available. My interactions with him and the rest of the staff there has always been professional and accomodating. I cars and the various programs available. My interactions with him and the rest of the staff there has always been professional and accomodating. I have subsequently used the dealership afor repairs and service and found those services to be excellent as well. More

My overall experience in my purchase of a CPO BMW was outstanding here. Rudi Pagano was a pleasure to deal with and was extremely helpful in preparation of final sale, loan, registration and insurance of outstanding here. Rudi Pagano was a pleasure to deal with and was extremely helpful in preparation of final sale, loan, registration and insurance of the car. In general I felt that I wasn't just a sales figure, I was a valued customer which is rare these days. More

Doug Laveist and Jodi Staub were professional, helpful and made the experience great for us. The very clearly (repeatedly, and patiently) explained the different options available to us and the consequenc and made the experience great for us. The very clearly (repeatedly, and patiently) explained the different options available to us and the consequence of each choice/decision. At the end of the process, we were very comfortable with our decision. More

I found the customer care at this dealership to be excellent. Mr. Twomey answered all my questions, showed me all the features of the vehicle, and assisted me with my trade in. He found the car with t excellent. Mr. Twomey answered all my questions, showed me all the features of the vehicle, and assisted me with my trade in. He found the car with the features I wanted and within the price range I was looking for. I was very pleased with the service I got the day I went to look at the car and the day I picked up my vehicle. More

Milan was great. I had never purchased a car from a dealership before and was concerned about the process. Milan's relaxed, confident style put me at ease from the start. He was very responsive, prof dealership before and was concerned about the process. Milan's relaxed, confident style put me at ease from the start. He was very responsive, professional and knowledgeable with regard to my concerns. Milan made the purchasing process very easy for me and I ended up with an awesome car. In the one day I have now owned my new pre-owned manual transmission convertible BMW, I have already received numerous compliments from friends, family and passers-by. Even my big puppy dog doesn't want to leave the passenger's seat! The 328i really handles like it's on rails and the stick shift makes the driving experience a true sport. I don’t know why I didn’t make this purchase sooner. More

I visited many dealerships throughout the buying process. Not only was I provided with an unbeatable price, but Phil was extremely helpful and understanding throughout the entire process. People like Phil ar Not only was I provided with an unbeatable price, but Phil was extremely helpful and understanding throughout the entire process. People like Phil are a rare breed in auto sales industry, and if you are in the market for a new or used BMW I highly recommend giving Phil a shot! More

I have been going to BMW of Manahattan for 5 years to service my 7 series. I have never had a bad experience with them. The car is always ready on time and the service is nothing short of excellent and service my 7 series. I have never had a bad experience with them. The car is always ready on time and the service is nothing short of excellent and professional. I've worked with Jia Ho exclusivley because he has never given me a reason not to. In fact, I always call him directly now and he is always there to answer my call or return it promptly. He knows what he is doing and is always honest with me. Last week, I had to get work done on the car and he suggested it might take a few days given what the problems were. I was prepared to be without a car for while, when he called me later in the day to tell me the car was ready. It is this kind of efficient, courteous professionalism that makes me want to own a BMW forever. More