BMW of Manhattan

Always very happy with service at BMW Manhattan I'm always very happy with my service at BMW Manhattan. I know my car will be taken care of and given the attention it needs. Employees are always c I'm always very happy with my service at BMW Manhattan. I know my car will be taken care of and given the attention it needs. Employees are always courteous and they always wash and clean my car. I'd recommend them to anyone!!!! More

never again will i buy from this dealer again> I brought my car over for repair, youse lie and say its 3 spark plugs that are bad>600$ plus> 300$ for a air filter. I go over to bmw tenafly and they I brought my car over for repair, youse lie and say its 3 spark plugs that are bad>600$ plus> 300$ for a air filter. I go over to bmw tenafly and they say my engine is leaking oil on to the spark plugs, and because the engine is under my warranty I pay nothing...... More

Poor customer service I have been a BMW owner since 2006. I came with my friend to have her car serviced and the way we were spoken to was an obnoxious, rude and disrespect I have been a BMW owner since 2006. I came with my friend to have her car serviced and the way we were spoken to was an obnoxious, rude and disrespectful. I have never been treated this way in any dealership yet alone a BMW. The manager was even worse. She has been there 4 times for the same issue and still no resolution. The worst experience ever. More

All 4 tire de senor issue 4th at this location for all sensors. First it was because the winter then it was the software. Then the service manager James tells me it's because o 4th at this location for all sensors. First it was because the winter then it was the software. Then the service manager James tells me it's because of the nail on the in the back left tire. The man treated me like a woman who does not know why she is talking about. I'm sure that their technicians have no idea or to diagnose a problem. The men there are sexist and I will be writing letters to all of upper management to how I was treated. The letter will sound better than this because I am walking. I speak to many people for my job and network daily. I will be sure to speak of my experiences with BMw. More

Great Service Advisor and Service, but MISSING wallet My SA Jim was great, he updated me on the progress of what was going on with my car, furthermore i was satisfied with the end result of my service. BU My SA Jim was great, he updated me on the progress of what was going on with my car, furthermore i was satisfied with the end result of my service. BUT, someone has quick hands, i left my Luis Vuitton wallet (with no cash) in the side pull out pocket of the door, which can only be seen if you actually pull open the compartment (as if someone was intentional looking for something). I immediately told someone after i got my car that something was taken out, but theres "nothing they can do". I was satisfied with my experience until that moment my wallet was stolen., Carl Bombara More

Outstanding service Thank you for every one I got exultant services as usual very professional And curtsy services I will be back for sure Thanks again to Mr Rob f Thank you for every one I got exultant services as usual very professional And curtsy services I will be back for sure Thanks again to Mr Rob felizardo Sameh kamel More

Exceptional Service... Professionalism Abounds!! I've had a number of BMW's over the years and I have to say my new 640 xi Grand Coupe transaction with Adrian Turek far exceeds all others. He is very I've had a number of BMW's over the years and I have to say my new 640 xi Grand Coupe transaction with Adrian Turek far exceeds all others. He is very responsive, knowledgeable, and well versed on ensuring the client is appreciative of the experience. Adrian represents the BMW and BMW of Manhattan brands in truly exemplary fashion. Kudos to you guys!!! More

These guys are rock Stars! Roy and Joe provided the most pleasurable car buying experience ever. I received a level of service that was above and beyond anything else I've ever Roy and Joe provided the most pleasurable car buying experience ever. I received a level of service that was above and beyond anything else I've ever experienced. My gratitude and admiration for these gentleman can not be expressed in enough words here. Not only did Roy pick out the perfect car for me, he helped me find a car that wasn't on my radar and I'm forever greatful. In the future, I will no longer be able to purchase and other automobile besides a BMW/Mini because of these gentlemen and all my purchases will be at Manhattan BMW/Mini for the rest of my life. This is a no BS review, Go down there and ask for Roy or Joe, they got your back. More

EXTREMELY SATISFIED Dropped off my car at bmw of manhattan for the first time abd they treated me like family. my service advisor was very courteous and kept me in the lo Dropped off my car at bmw of manhattan for the first time abd they treated me like family. my service advisor was very courteous and kept me in the loop with everything. Ive never had better service at any dealership. Amazed how quickly everything was done. Thanks! More

Perfect Experience I have been servicing my BMW's at BMW of Manhattan for over eight years now. I picked up my car today and I must say that I am still thrilled with the I have been servicing my BMW's at BMW of Manhattan for over eight years now. I picked up my car today and I must say that I am still thrilled with their service both personal and mechanical. I have never been disappointed with their work and their attention to every detail. The attitude there is extremely cordial and attentive. My service manager Jia Ho is brilliant and does not miss a trick. He is meticulous and truly knows his stuff, plus he is a super gentleman. It's comforting to know I can rely on BMW of Manhattan and their staff for great service. SV More