BMW of Manhattan

My 5th lease Very pleasant experience getting my new BMW. With the help and guidance of my sales associate Eric Shuster the process was simple and pleasant.Would Very pleasant experience getting my new BMW. With the help and guidance of my sales associate Eric Shuster the process was simple and pleasant.Would recommend this dealer and sales associate. More

Eric Shuster I have been a long-time customer of BMW (more than 10 years). Most recently, I worked with Eric Shuster of BMW Manahattan. It could not have been be I have been a long-time customer of BMW (more than 10 years). Most recently, I worked with Eric Shuster of BMW Manahattan. It could not have been better or easier. Eric was attentive to what I was looking for and worked with me as a consummate professional. Thanks, Eric and can't wait to drive my new X6! More

Easy and fast!!! Top professional advice and extremely high service quality. Adrian and Sam were unbelievably fast, to the point and knowledgeable. They offered me a f Top professional advice and extremely high service quality. Adrian and Sam were unbelievably fast, to the point and knowledgeable. They offered me a fully equipped car for a really good price. The pick up was well organized and very efficient. More

First BMW Showroom is good, Brandon Simon was very helpful and professional. Not so easy to test drive an M4. The website and IT at BMW not so good. Showroom is good, Brandon Simon was very helpful and professional. Not so easy to test drive an M4. The website and IT at BMW not so good. More

It's all about Brandon After a bumpy start I was able to get the car I wanted. It began bumpy because, frankly, my early contacts with employees here made me feel like they After a bumpy start I was able to get the car I wanted. It began bumpy because, frankly, my early contacts with employees here made me feel like they wouldn't work with me until I walked in and sat with them despite my calling and emailing from the west coast (where I was traveling that week). On my visit to potentially make a purchase I was kept waiting for nearly 40 minutes for another representative with whom I'd made an appointment. I decided finally to tell the receptionist that I'd simply work with the next rep who was free and fortunately for me that turned out to be Brandon Simon. Brandon was exceedingly polite, knowledgable and worked hard with me to find the car I was looking for. The car we bid on was at another dealership and Brandon was excellent at keeping me appraised of the process until we confirmed the buy. Great communication skills. A week later when we arrived for the close and pickup Brandon again was polite, thoughtful, thorough and made this an excellent experience. He was a pleasure to work with and took all the time we needed to carefully go through the car and the details of completing the purchase and registration. If I was just rating Brando I'd go beyond 5 stars but because of the rocky start (which I would rate 2 stars at best) I'm rating my overall experience as 4 stars. That goes the same for my additional ratings below. More

Best experience ever!!! This was the most painless process to lease a car! Tom was unbelievably fast, to the point and knowledgeable. We had been traumatized by a previous ex This was the most painless process to lease a car! Tom was unbelievably fast, to the point and knowledgeable. We had been traumatized by a previous experience at a nissan dealership which took two days to lease a car. They quoted a different price and then raised the monthly lease amount when we were close to being done. It was horrible. The experience at BMW was completely the opposite. We could not believe it took only three hours for the whole process and the numbers that we were quoted were actually reliable. Looking forward to leasing from them again when this term is over!!! More

Very seamless experience I bought a 2016 BMW M4 from BMW of Manhattan. Brandon Simon who was working with me on this was very helpful and super informative and helped us make I bought a 2016 BMW M4 from BMW of Manhattan. Brandon Simon who was working with me on this was very helpful and super informative and helped us make our decision as earlier we were undecided about whether to go for the 6 series or the M4. He gave us the objective pros and cons of both cars and was patient while we were in the decision process. He also explained all the features of the car and overall made the process very seamless for us. More

Very professional and enjoyable. Salesman(Brandon) took us out on two test drives and answered a lot of questions. No question was too small to answer. He was knowledgeable and poli Salesman(Brandon) took us out on two test drives and answered a lot of questions. No question was too small to answer. He was knowledgeable and polite. More

The best service ever Steven Mercier provided First Class service on the purchase of our new BMW 750Li. I cannot express how thankful I am for him taking care of the deal. Steven Mercier provided First Class service on the purchase of our new BMW 750Li. I cannot express how thankful I am for him taking care of the deal. My husband was in a horrible Porsche Panamera and Steve made magic happen to get him out of the Porsche into his dream car. Thanks Steve for all of your hard work, dedication and thoroughness in providing the best service ever. Look forward to working with you in the future. More

The Ultimate Buying Experience I was comatose for weeks after having to part with my 2001 325i Sport Wagon until I saw my new 328xi waiting patiently for me @ BMW of Manhattan. Wor I was comatose for weeks after having to part with my 2001 325i Sport Wagon until I saw my new 328xi waiting patiently for me @ BMW of Manhattan. Working with Tom Twomey was a pleasure. He was friendly, patient, cooperative and thoroughly knowledgeable with the model I was looking for. He was willing to sit with me for as long as I needed to become familiar with the new car and the many new age technical functions. Thanks Tom, it was a pleasure! More