BMW of Manhattan

Very easy and comfortable Our salesman was very responsible and knowledgeable. We are Bmw people as this is our third car. The process was very smooth and enjoyable. Will alway Our salesman was very responsible and knowledgeable. We are Bmw people as this is our third car. The process was very smooth and enjoyable. Will always be a bmw driver More

Professional and painless Eric knew what was needed despite us being on the fence. He never pushed us into a decision. In the end ,his choice was the best. He's a consummate p Eric knew what was needed despite us being on the fence. He never pushed us into a decision. In the end ,his choice was the best. He's a consummate professional. Thank you Eric! More

Brandon Smith was wonderful Brandon Smith was very patient and helpful through the entire process. I definitely recommend contacting him if anyone is interested in leasing or pu Brandon Smith was very patient and helpful through the entire process. I definitely recommend contacting him if anyone is interested in leasing or purchasing a BMW. More

Extremely helpful staff Brandon helped me thru many issues in leasing my new BMW. He is patient and quick to respond. I'd highly recommend him to anyone. Brandon helped me thru many issues in leasing my new BMW. He is patient and quick to respond. I'd highly recommend him to anyone. More

Eric Shuster is FANTASTIC !!! A++++ for Eric and the BMW employees. I have had amazing amazing amazing experience withe everyone and would recommend Eric to anyone! Love my car an A++++ for Eric and the BMW employees. I have had amazing amazing amazing experience withe everyone and would recommend Eric to anyone! Love my car and their service is beyond amazing! More

A Fantastic Experience Not sure how dealers are assigned to customers, but was so glad Brandon ended up being my dealer. As a woman walking into a luxury vehicle showroom, Not sure how dealers are assigned to customers, but was so glad Brandon ended up being my dealer. As a woman walking into a luxury vehicle showroom, you are not always taken seriously. That was certainly not the case here. I came in having done my homework across multiple vehicle brands and it was remarkable to see the difference in service I got depending on the showroom. Brandon was extremely knowledgeable and helpful on all decisions I needed to make regarding the vehicle. I originally went in thinking I would look at the X3. I appreciated that he simply offered the answers to questions allowing me to make choices and finding answers/solutions along the way versus trying to sway me in a particular direction. The true testament to Brandon, however, may be the friend who joined me for the second visit when I made the purchase. My friend is a longtime BMW fan/loyalist. He's taken European delivery of at least one vehicle, currently drives an X3 and is on maybe his 4th or 5th BMW motorcycle as well. That friend has purchased his past vehicles at this same dealership. But after joining Brandon and me for the test drive and also being there for all the final decision making, he has decided that he will call Brandon the next time over his usual dealer. It was also very fortunate for me that the first person I met upon entering the showroom was Genius Emile Goldman. Turns out he is an avid cyclist--as am I. My cycling (mountain biking in particular) was what drove me to get a car. Emile understood exactly my needs in terms of getting a variety of bikes in a car, sizes, capacity, etc. Louis Cortes did my Genius session before I drove away with my new car and he was fantastic! As a new car owner and general gear geek, he was incredibly patient and thoughtful about every detailed question I had. All in all it was an amazing experience. Sooooo much better than the other showrooms I visited in the same area. Granted I was most leaning towards a BMW, but that everyone took me seriously from the moment I stepped in the front door was really what helped push this through. I am the thrilled new driver of the stunning new 2016 X1 as a result! More

Manhattan BMW Was a pleasure working with Brandon. He was very knowledgable, personable and responsive. We were turning no in an older car where the lease was expir Was a pleasure working with Brandon. He was very knowledgable, personable and responsive. We were turning no in an older car where the lease was expiring, and Brandon helped ensure we had a seamless experience getting our new car. We have worked with this dealer for 3 years and everything has been very convenient with great service on all aspects of ownership. More

outstanding sales support At the end of the day, it's all about people. We started our journey to choose a new car back in August, and evaluated a few different brands. It was At the end of the day, it's all about people. We started our journey to choose a new car back in August, and evaluated a few different brands. It was Steven's service, dedication, professionalism and his ongoing support that led us to select BMW. Steven was our single point of contact from the initial selection and configuration, through all the admin and financial process, to the car's delivery a couple of days ago. As someone who has been a sales executive for 40 years, I appreciate the importance of this kind of salesmanship. More

A great Dealership I purchased my 2015 328XI in August and was very pleased with the process. From the ease of pulling into the dealership to taking delivery on my car, I purchased my 2015 328XI in August and was very pleased with the process. From the ease of pulling into the dealership to taking delivery on my car, the entire process was fabulous! In the hustle and bustle of the city, who would have thought buying a car could be so easy? Thanks to the staff at BMW of Manhattan! Joyce North Caldwell, NJ More

Great experience! Just picked up my new car, and our experience with Steven Mercier was a real pleasure! He was professional, knowledgable and fair! I highly recommend Just picked up my new car, and our experience with Steven Mercier was a real pleasure! He was professional, knowledgable and fair! I highly recommend him and the entire BMW Manhattan operation. More