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BMW of Manhattan
New York, NY
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A superlative, intelligent dealership I purchased a 2014 340ix from BMW of Manhattan. Geoffry Daou was a consummate professional - congenial, accessible, and accommodating. I wasn't sure a I purchased a 2014 340ix from BMW of Manhattan. Geoffry Daou was a consummate professional - congenial, accessible, and accommodating. I wasn't sure about the model I wanted, but after a detailed conversation about my past vehicles and current needs, he helped me narrow my choices very quickly. Louis Cortes also pitched in with some technical data. Mr. Daou located my dream vehicle at another BMW dealership and had it delivered and prepped for sale within a few days. Note well that this occurred at the height of the holiday season, between Christmas and New Years. Putting the deal together required his time and persistent concentration. Very impressive! Kamila Rassbeharry was the BMW Genius assigned to teach us the ropes. My wife is very low tech, but Kamila remained patient and caring at all times. She is a jewel and credit to the dealership! More
Kamila is excellent, definitely a subject matter expert in anything and all things BMW. I had an issue with Bluetooth after buying a new phone and a new car is excellent, definitely a subject matter expert in anything and all things BMW. I had an issue with Bluetooth after buying a new phone and a new car all in the same week and even being late to my encore Kamila was still able to accommodate me. Perfect customer service. More
Mamilla was warm and very easy to deal with. Excellent servi Great service Through. Fast service. Cleaned the car. Vacuumed. Took care with ease. Was timely and efficient mamilla was very knowledgable. An Great service Through. Fast service. Cleaned the car. Vacuumed. Took care with ease. Was timely and efficient mamilla was very knowledgable. And helped with my iPhone and radio. Showed me navigation system and programmed everything for me More
Pleasant, efficient & courtious Everything went as represented, lots of follow up calls to make sure I was having no issues. All questions answered promptly. Encore Program was very Everything went as represented, lots of follow up calls to make sure I was having no issues. All questions answered promptly. Encore Program was very helpful and reviewed everything several times. Excellent Genius. More
Great experience loved Brandon Simon Chose BMW over other luxury vehicles based on the ease of everything at this dealership. Great service, not too much pressure, and of course amazing v Chose BMW over other luxury vehicles based on the ease of everything at this dealership. Great service, not too much pressure, and of course amazing vehicles More
Bmw Encore /1200 mile service First rate experience with a first rate crew. Comfortable setting, no surprises and they were on time with the appointment and completion of the serv First rate experience with a first rate crew. Comfortable setting, no surprises and they were on time with the appointment and completion of the service. Will go back. More
No contest My process of looking at cars was ending with the deciding factor between Mercedes GL E or the BMW X5. After visiting both Manhattan dealerships it My process of looking at cars was ending with the deciding factor between Mercedes GL E or the BMW X5. After visiting both Manhattan dealerships it was a no-brainer. The exceptionally gracious reception I received when pulling my car in to park to having Louis the BMW genius show me all the cars to finally Evron who was just the opposite of what you expect from a car dealer. after meeting Evron again with my wife on the second visit I didn't even bother going over to Mercedes purely based on the exceptional kindness and good feeling I got at the BMW dealership .! More
Kabila was great! Kabila is a fantastic BMW Genius. She helped us set up profiles so my wife can enjoy her car using Voice Commands in French! How cool is that!!!!!! Kabila is a fantastic BMW Genius. She helped us set up profiles so my wife can enjoy her car using Voice Commands in French! How cool is that!!!!!! More
Top Notch Tom - Thanks for your assistance with our purchase of the new X5. You helped to simplify the process and your patience was very much appreciated. Th Tom - Thanks for your assistance with our purchase of the new X5. You helped to simplify the process and your patience was very much appreciated. The car is running like a champion and your recommendations on which features to get is proving to be spot-on. Well done Tom, and thanks. More
Eric Shuster brings pleasure back to the car buying exp. I was in the market for an x6 and had the pleasure of working with Eric on the deal. Absolutely zero pressure approach. He seeks to educate you on the I was in the market for an x6 and had the pleasure of working with Eric on the deal. Absolutely zero pressure approach. He seeks to educate you on the car and the model against which you're comparing to make the decision based off of facts versus pressure or sales tactics. The overall BMW of Manhattan BMW was top notch. They even washed my car while I was test driving! More