BMW of Manhattan

Available & Respectful, Insightful & Diligent – Surprising! I was interested in a model that is not very popular - a 3 series Wagon. I had visited a few dealer lots and almost no one had them. I was searching o I was interested in a model that is not very popular - a 3 series Wagon. I had visited a few dealer lots and almost no one had them. I was searching online on a dealer-by-dealer basis. (suggestion to BMWusa.com – expand the zip code parameters on the dealer inventory search!) I saw that BMW Manhattan had one in a color I liked but so did a dealer out on Long Island. I called and was given to Eric Shuster. I talked and he listened. When I was done explaining what I wanted from this new car and said I only had about 15 minutes to come in and see it, he said that he usually left before I could get there, but he would stay and set things up so I could see it in that window - Available and Respectful. After that visit we exchanged a lot of emails, because that's the only way I can communicate during working hours. We went over the options and he related his explanations to what I had said I wanted from the new car. He searched far and wide and it turned out the one he had was my best option. When the appraisal for my trade-in came in below what he thought I'd get, he fought for better - Insightful & Diligent. Finally when I was about to do my best, "I've done my research and this is what I should pay for the car..." He said the price he was going to sell it to me for and he was already below what I wanted to pay - Surprising! More

Exceptional Miss Kamila was exceptionally perfect with helping me understand the car features and answering all my lengthy questions. Very easy to talk to and app Miss Kamila was exceptionally perfect with helping me understand the car features and answering all my lengthy questions. Very easy to talk to and approach. I give her a thousand stars if that's possible. More

Genuine and Friendly Dealership! I just had to buy the car on the day we talked to the sales person, Brandon. I have to say purchasing my first car from the BMW Manhattan Dealership w I just had to buy the car on the day we talked to the sales person, Brandon. I have to say purchasing my first car from the BMW Manhattan Dealership was beyond a pleasant experience. Brandon was genuine and real. Felt like Brandon was sincerely caring my situation and gave the most honest recommendation and pricing. He is my go to person in BMW and I will recommend Brandon to my friends and families. In addition to that, Matthew, the sales at BMW store, is amazingly friendly and helpful. More

Best experience buying a car in my life I purchased a X5 from Eric Shuster at the BMW showroom of Manhattan. It was such a pleasant experience. Eric was a so helpful and efficient. Responded I purchased a X5 from Eric Shuster at the BMW showroom of Manhattan. It was such a pleasant experience. Eric was a so helpful and efficient. Responded to all questions promptly and accurately. He was very pro active during all the process and was a gentleman. I want to purchase my next BMW from him. Great sales person and a real gentleman. Thank you More

Loving the BMW experience! I have to say that I was a bit intimidated going into this BMW dealership. I thought I was just going to deal with obnoxious and snooty sales people a I have to say that I was a bit intimidated going into this BMW dealership. I thought I was just going to deal with obnoxious and snooty sales people and boy was I wrong! I have never felt so welcome and so well taken care off in any car dealership. I could stay in their showroom all day just looking at cars. Peter was very entertaining and very comfortable to work with. I was never pressured to get anything that I did not want in the car. In fact, he helped me narrow down what's available and what's best bang for my buck. Then in less than a week's time, I got my car! Quick and easy. Kamila (Genius) was great as well. She was very patient with me and entertained my questions really well. My overall experience was very positive and I would highly recommend going to this dealership. I chose right! More

Welcoming without being supercilious. Thorough, efficient in answering questions, responsive to my needs, no overselling of the options, and good doing the paperwork --this is my second Thorough, efficient in answering questions, responsive to my needs, no overselling of the options, and good doing the paperwork --this is my second buy at Manhattan BWM. Luxury feeling to the surroundings but not over the top. Efficient plant, and people who seem to all like their jobs. More

Terrific Experience w/BMW of Manhattan I just leased a new car from BMW of Manhattan. From beginning to end the experience could not have been more delightful and efficient. We were compa I just leased a new car from BMW of Manhattan. From beginning to end the experience could not have been more delightful and efficient. We were comparing a number of different manufacturers including Audi, Lexus and Mercedes. Our experience with the salespeople at those three locations was about the same with Audi by far the worst, followed up the ladder by Lexus and Mercedes. . However, it was Mike Kelly at BMW who was completely different. There was no hard or any other kind of sell. Instead he was low key and straightforward. Gave his views on what options were desirable or not for what we described. He was a pleasure to work with. Today, when I picked up the car, Louis Cortes was the "BMW Genius" who took me thorugh all the features. I am something of an idiot when it comes to technology and Louis was organized, clear and patient. He clearly wanted me to understand and enjoy the car. I could not have asked for a better teacher. More

Excellent Great customer service. Everyone was very helpful. Our process went smooth. Would definitely recommend BMW. Evron was very helpful. 100% Satisfied !!! Great customer service. Everyone was very helpful. Our process went smooth. Would definitely recommend BMW. Evron was very helpful. 100% Satisfied !!!!!!Great Service. Great Service More

Honest!!!!! I felt like Evron was looking out for me. I'm can honestly say that Evron had my best interest at heart. Comparing what my previous car breakdown was to my new car, unbelievable!!!!! I would I'm can honestly say that Evron had my best interest at heart. Comparing what my previous car breakdown was to my new car, unbelievable!!!!! I would recommend him to anyone. He was very patient with me, answered any questions I had for him. I never felt rushed. More