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BMW of Manhattan
New York, NY
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Excellent Customer service Turned in an end of lease 328ix and was able to find another one in inventory that met my price point. Brandon was excellent and got the paperwork an Turned in an end of lease 328ix and was able to find another one in inventory that met my price point. Brandon was excellent and got the paperwork and car turned around in day. Great job. More
A Satified Customer! I recently returned a 2014 BMW X3 lease vehicle for a 2017 BMW X3 lease vehicle at BMW of Manhattan. The sales process was seamless and very efficien I recently returned a 2014 BMW X3 lease vehicle for a 2017 BMW X3 lease vehicle at BMW of Manhattan. The sales process was seamless and very efficient. My Client Advisor, Brandon Simon was very knowledgeable, courteous and professional. The sales experience exceeded my expectations. This was my fourth vehicle purchased/leased from this dealership and I would not hesitate to recommend Brandon and this dealership to others. More
Eric Shuster is the best Look for Eric Shuster and have a great BMW experience. I find Eric to be sincere, helpful, and a pleasure to do business with him Look for Eric Shuster and have a great BMW experience. I find Eric to be sincere, helpful, and a pleasure to do business with him More
Great customer service - highly recommended! I recently purchased a 2016 BMW 328i XDrive. From the start, Peter Wohl was polite, friendly, attentive, professional, knowledgeable, and above all, p I recently purchased a 2016 BMW 328i XDrive. From the start, Peter Wohl was polite, friendly, attentive, professional, knowledgeable, and above all, patient. He listened well, and he was thoughtful and candid in his responses. I really appreciated his directness; he is a no-nonsense guy who aims to please his customers--and he will go above and beyond for you.. Even though I wasn't purchasing, say, a top-of-the-line 7 Series, Peter made me feel as though he valued me as a customer in all our conversations. He was very generous with his time. He was also responsive to calls and emails, and always available to answer questions. He did a fair amount of research to track down exactly the car I was hoping for--and he came through. This was an easy deal to make; it went smoothly. Thanks to Peter, I am a first-time BMW owner, and very excited about it! Simply put, Peter is a pro in every way. If you want to buy a new BMW, go see him. I also want to put in a great word for Joe Marra, over at the BMW Certified Pre-Owned Center. He evaluated my car for trade-in. He was extremely kind, and clearly passionate about cars (notably BMWs, of course!), and just really knowledgable all-around. He was wonderful to talk with in our brief interaction, and he too answered my questions patiently, even though I wash't his customer. I'm grateful to Joe for his part in making this an easy and fair transaction, and I plan to recommend him to friends. If you want to buy a Certified Pre-Owned BMW, go see Joe! I'm thankful to have had not just a positive experience at a car dealership (who knew?) but an *enjoyable* one. It was never stressful, only fun. Previously I've dealt with car dealers who were condescending, aggressive, dishonest, and rude. I must say that BMW of Manhattan is truly outstanding in every way. I look forward to working with them for many years to come, in purchasing future cars, and recommending them to friends and colleagues. An A+ dealership all-around. More
Brandon Simon is great! Brandon Simon was very helpful and attentive in assisting with my new BMW X5. I'd definitely recommend his services to all my friends. The price was b Brandon Simon was very helpful and attentive in assisting with my new BMW X5. I'd definitely recommend his services to all my friends. The price was better than any other dealership I went to. More
OUTSTANDING SERVICE Our family has purchased BMW's in the past with Manny, that is why we traveled to Manhattan to purchase an M4 for my son. When I arrived at the deale Our family has purchased BMW's in the past with Manny, that is why we traveled to Manhattan to purchase an M4 for my son. When I arrived at the dealership, Manny had everything ready for me to sign and I was out the door within 15 minutes. Manny is a class act, he sells you what you want and NEVER tries to upsell more than what you can afford. He is honest and his word is gold! More
Perfect. Smooth, prompt, everything I expected + hoped for. Brandon was excellent. Hat tip to Joe Jackman, who sold me my last BMW; out of town today. Smooth, prompt, everything I expected + hoped for. Brandon was excellent. Hat tip to Joe Jackman, who sold me my last BMW; out of town today. More
New X5 Hybrid We knew we wanted an X5 to replace our 2008 model. Our sales rep, Brandon Simon, patiently walked us through the entire process, from learning the di We knew we wanted an X5 to replace our 2008 model. Our sales rep, Brandon Simon, patiently walked us through the entire process, from learning the difference between a lease and ownership to picking out the colors. We felt confident enough the make the decision to lease the vehicle that very day. More
Easy and Seamless Called the dealerships as my husband and I were interested in purchasing our first car. I was connected to Eric and after a phone convo he suggested Called the dealerships as my husband and I were interested in purchasing our first car. I was connected to Eric and after a phone convo he suggested we come in. He was very knowledgable on the model we were interested in and gave us a competitive deal on a great car. He process was very pleasant and easy. When we returned the following week everything had been taken care of. After a few signatures we drove it off the lot. Thanks Eric! More
Easy,entertaining,helpfull I liked the shopping experience It was made very easy The staff was welcoming and very helpful They explained the car to the smallest detail I liked the shopping experience It was made very easy The staff was welcoming and very helpful They explained the car to the smallest detail More