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BMW of Manhattan
New York, NY
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 533 reviews
December 14, 2016
Emile the Genius! After dealing with subpar service at other BMW dealerships, we took our BMW X5 to Manhattan BMW to get lessons on the navigation system. The deale After dealing with subpar service at other BMW dealerships, we took our BMW X5 to Manhattan BMW to get lessons on the navigation system. The dealership we bought it from had the worst "genius" who basically wasted an hour of our time and didn't know anything. He messed a lot of things up with the system but Emile came to the rescue! Emile was patient, kind and super knowledgeable. I'm sending my husband back so he can get lessons as well. Now we know how to work the system properly because of Emile. Thanks Emile! More
by Kkbeck
Employees Worked With
Emile Goldman
December 12, 2016
Pretty good The experience I had with Brandon Simon and BMW is pretty good. Staff is nice, easy and friendly to communicate and get in touch with. I will defini The experience I had with Brandon Simon and BMW is pretty good. Staff is nice, easy and friendly to communicate and get in touch with. I will definitely recommend BMW and Brandon to friends. More
by YAO ZHOU
Employees Worked With
Brandon Simon
December 12, 2016
impolite, liar, incompetent Mr. Joe Marra is very impolite. He made my trip to the dealership not fun. I never felt that spending any money there is worth it and he actually made Mr. Joe Marra is very impolite. He made my trip to the dealership not fun. I never felt that spending any money there is worth it and he actually made me hate the car which was never ready to be sold. I was asked to come to the dealership to discuss a price within a specific range (bait). But, when I showed up the next day, I was proposed a price higher by a few thousand dollars (switch). Additionally, the car (VIN: WBA3B5G53DNS02780) has an unreported minor front right collision, which they never reported to me. The front right headlight has scratches consistent with colliding with another car or solid object. They told me that they changed the front bumper and the front right fender liner. The car history does not report this accident and the car is sold as overpriced CPO. So, you simply lose trust in those people. Buying a used car requires more scrutiny than a new one. What they are interested in is pushing a sale onto you as quick as possible without giving you any reasonable chance to examine the car and its history. More
by Ash
Employees Worked With
Douglas Laveist, Joe Marra
December 03, 2016
Shani is truly an amazing and knowledgable person Shani went above and beyond to show me how to work the tech stuff in the car..Hooking up iPhone, setting the keys up for me and my husband.. showing m Shani went above and beyond to show me how to work the tech stuff in the car..Hooking up iPhone, setting the keys up for me and my husband.. showing me how to program everything.. She was smart, patient and really knowledgable.. I totally recommend her .. I never met someone at BMW who was so fabulous More
by lizR
Employees Worked With
Shani Fernando
December 01, 2016
Nothing but the best and exceptional experience Keep up the excellent professional development and work. I've already recommended friends and family and looking forward on getting another BMW for my Keep up the excellent professional development and work. I've already recommended friends and family and looking forward on getting another BMW for my wife More
by Morris
Employees Worked With
Brandon Simon
November 29, 2016
Wonderful experience! Kamila was very helpful and patient with answering my questions and quickly understood what I needed for my daily routine. Very thorough on explaining Kamila was very helpful and patient with answering my questions and quickly understood what I needed for my daily routine. Very thorough on explaining how each function works, great customer service! More
by J.G.
Employees Worked With
Kamila Rassbeharry
November 28, 2016
Very sweet!! Kamila was patient and kind, she was able to answer all of my questions very quickly. I was very satisfied i was able to leave and make it for work. S Kamila was patient and kind, she was able to answer all of my questions very quickly. I was very satisfied i was able to leave and make it for work. She was very helpful, i will highly recommend!! More
by Slive4themoment
Employees Worked With
Kamila Rassbeharry
November 28, 2016
Sweet and patient My first time buying a car from bmw of Manhattan, and I pretty nervous...considering the fact it was such a large store. Kamala was able to help all t My first time buying a car from bmw of Manhattan, and I pretty nervous...considering the fact it was such a large store. Kamala was able to help all the way until I was ready to pick up my vehicle. She remembered my name, she was so personal and sweet..I would highly recommend this store!!! More
by Bmwe46
Employees Worked With
Kamila Rassbeharry
November 23, 2016
All around great and painless. Brandon was helpful but not pushy and made the process quick and painless. Emil the genius was excellent and got me up to speed on the and painless. Brandon was helpful but not pushy and made the process quick and painless. Emil the genius was excellent and got me up to speed on the car very quickly More
by mikey600
Employees Worked With
Emil, Brandon Simon
November 23, 2016
Best Experience Ever! This dealership provided great hospitality and service! BMW genius Kamila was very informative and helpful! She was very knowledgeable while show casi This dealership provided great hospitality and service! BMW genius Kamila was very informative and helpful! She was very knowledgeable while show casing all of thier cars. More
by Ddaniel
Employees Worked With
Kamila Rassbeharry
