BMW of Manhattan

Genius Kamila answered all my questions in a clear, concise and friendly manner. You should be proud to have her as your genius. I expect to see her again wi Kamila answered all my questions in a clear, concise and friendly manner. You should be proud to have her as your genius. I expect to see her again with other questions. More

Service oriented Friendly staff, open layout, convenient location, full service and inventory on site, generous opening hours, authentic BMW experience with none of th Friendly staff, open layout, convenient location, full service and inventory on site, generous opening hours, authentic BMW experience with none of the annoying salesmanship or pressure More

End of lease trade-in Fantastic service, including following up with me by phone and email to ensure smooth delivery, with reasonable end of lease accomidationis which requ Fantastic service, including following up with me by phone and email to ensure smooth delivery, with reasonable end of lease accomidationis which required significant effort on his part. More

Outstanding Sales and Services Departments Outstanding Sales and Services departments. Jim Reed, My Service Adviser and Eric Shuster, my Sales Advisor are exceptional professionals. My 1st Outstanding Sales and Services departments. Jim Reed, My Service Adviser and Eric Shuster, my Sales Advisor are exceptional professionals. My 1st purchase BMW of Manhattan was in 2000 and I recently purchase a 2017 BMW X3. The purchase process didn’t feel like a sale. It was a consultation conducted by Eric Shuster, one of the most talented professionals I’ve dealt with in over 40 years. My wife Maureen, my Daughter Carly and I absolutely love Eric! Eric’s attention to detail, great communication skills, and ready smile made the experience even better than we expected. I won't hesitate to bring future customers to BMW of Manhattan and you can be assured that I will ask for Eric Shuster who made this Christmas a very special one for our family ! More

Eric Shuster excellent salesperson Eric strictly professional. Nothing but the best that I can say about him. Eric registered my new car work with my insurance agent send emails back-a Eric strictly professional. Nothing but the best that I can say about him. Eric registered my new car work with my insurance agent send emails back-and-forth without any problems. More

Top knotch, personal service that's timely and informative What a stunning dealership. Friendly welcome by receptionist every time. Knowledgeable sales force that is professional and very informative. All corr What a stunning dealership. Friendly welcome by receptionist every time. Knowledgeable sales force that is professional and very informative. All correspondance with our sales person Brandon was proactive and timely. More

Incomplete Service Says performed Complimentary check but did not inform about issue with parking lamp. Car was not cleaned properly and there was lot of dust. Service w Says performed Complimentary check but did not inform about issue with parking lamp. Car was not cleaned properly and there was lot of dust. Service was expensive than online quoted rate. More

Eric Shuster, 5 star professional. It was flawless, from first visit to the moment I drove away. I was not the easiest prospective customer, sometimes confused, sometimes demanding, mos It was flawless, from first visit to the moment I drove away. I was not the easiest prospective customer, sometimes confused, sometimes demanding, most of the time clueless. Eric never lost his cool, and guided me through the selection process and towards the decision with impeccable skill and grace. Thanks to him, I now own the best car so far in my life. More

BMW service review BMW Manhattan service is without fail the best I've experienced. I was able to negotiate a fair deal. The reason I leased another car from Manhattan B BMW Manhattan service is without fail the best I've experienced. I was able to negotiate a fair deal. The reason I leased another car from Manhattan BMW is because the servicing on the car is so copacetic easy professional unparalleled anywhere. Showroom and service area light spacious well designed. Brandin got the deal done. Was willing to negotiate, persistent, stuck to the deal, took the time. To explain how the carbwigks and answered all our questions. More

Emile the Genius! After dealing with subpar service at other BMW dealerships, we took our BMW X5 to Manhattan BMW to get lessons on the navigation system. The deale After dealing with subpar service at other BMW dealerships, we took our BMW X5 to Manhattan BMW to get lessons on the navigation system. The dealership we bought it from had the worst "genius" who basically wasted an hour of our time and didn't know anything. He messed a lot of things up with the system but Emile came to the rescue! Emile was patient, kind and super knowledgeable. I'm sending my husband back so he can get lessons as well. Now we know how to work the system properly because of Emile. Thanks Emile! More