BMW of Mamaroneck

The best dealership..Craig Robertson is a great salesman!! I just purchased a used Range Rover from Mamaroneck BMW about 2 weeks ago and could not be happier. I have a lot of experience with dealers (ok but mo I just purchased a used Range Rover from Mamaroneck BMW about 2 weeks ago and could not be happier. I have a lot of experience with dealers (ok but mostly bad) and I must say Mamaroneck BMW was awesome. As soon as you pick up the phone and call you are greeted by Maria who is very friendly and such a nice person. I had the opportunity to work with Craig Robertson who is very genuine and a stand up guy. Craig answered all my questions and assured me that the car I was buying was in great condition and will last me a long time. I am very happy I got to work with Craig because I genuinely felt that he had my best interest in mind. He even followed me in a company car so I can drop off the rental car I was using so he could drive me back to the dealer and leave with my new car! And to close the deal you have Landers which is very knowledgable and great at what he does which is securing financing so you can leave with your new car. Landers was also very honest in his recommendation on getting a certain warranty for the car. I had my mind made up that I was not going to get a warranty but Landers walked me through the different options and made me realize that a couple of dollars more a month can save you from financial disasters down the road, god forbids anything happens to the car. Especially an expensive luxury car. I could not be happier with my experience at Mamaroneck BMW and I hope to be back. Next time I'll be back to pick up a BMW 7 series. If you are looking to buy a BMW or any used car that lands at they're dealer be assured that's its a quality vehicle and not some car that ended up at auction and was fixed up to mask problems that will come later on. Pick up the phone and take a trip it's well worth it. I live more than 45 minutes away from this dealer and have at least 5 closer BMW dealers but I will always go back to Mamaroneck BMW. More

My wife and I started looking for a BMW X1 about 3 weeks when one of my coworkers got one. She would not stop raving about this guy from Pace BMW named Craig Robertson. I went to a local dealership in NJ an when one of my coworkers got one. She would not stop raving about this guy from Pace BMW named Craig Robertson. I went to a local dealership in NJ and the deals were full of compromises in the vehicle and they had a pathetic bid for my trade in. So i finally gave in and emailed Craig on Christmas Eve. Craig responded to me stating he was out of the office, but first thing Thursday morning he would be on the case. I gave him my "wants/needs" and my budget. He found a car that was an exact match of my "wants/needs" (not at his dealership) and a few other options he could deliver quicker with more flexibility within my budget. I decided i wanted the car i originally asked for, and Craig hit my budget spot on.. Since we agreed on the deal, he called or emailed every day to keep me in the loop of exactly what was going on. Today, New Years Eve he got the vehicle in. He emailed/called/texted me (at the perfect frequency) keeping me up to date on the status. I sent him an email at 3pm saying i was going to head over shortly. He called me right away, and told me to hang out, because he didn't want me wasting time at the dealership. When the vehicle got there, he called me right away offering the flexibility to take the car tonight or the day after new years. I showed up at the dealership at 5:24pm and asked the front desk when they close. They said 5pm (with a warming smile). By the time we got all the paper work done it was 6pm. Craig spent a full 45 minutes teaching us how to use every function on the car. We were very apologetic that he had to stay late on New Years Eve. He didn't rush us out at any point and treated us first time BMW owners like royalty. There were several people including Kristen (who stopped by to apologize it was so late.), the finance manager, all of who made us feel so welcome 1.5 hours after their official close of business.....wow?!.. They worked their butt off on 1 car, and they were delivering tons of vehicles this week. I know BMW is about superior quality, but never in all my car buying days have I met such a superior sales team. I want to personally thank Craig and the Pace BMW team for delievering an amazing gift so late. I will recommend Pace to anyone, and especially Craig who set an example of what modern pressure-free luxury car buying is... It was truly a pleasant experience.. If they can hunt down my car, and deliver it three hours after close of business on new years eve with incredible friendliness, then i can guarantee you will not be disappointed. Check out Pace, but ask for Craig... More

Pace BMW provides the ultimate sales, service and customer care experience for "the ultimate driving machine." The team at Pace has created a very professional, yet fun, environment. Yesterday, whil customer care experience for "the ultimate driving machine." The team at Pace has created a very professional, yet fun, environment. Yesterday, while taking delivery of my new 650i X-drive, I joked that I wouldn't mind working there! I have known sales manager, Kris Zallo for eight or nine years, and three BMW purchases. My brothers are also happy to be a part of the Pace family" having purchased numerous BMWs over more than 15 years. The staff at Pace is courteous, attentive, efficient and ethical, I am a loyal fan! More

Marc was very professional and courteous and he made my buying experience enjoyable. I am a physician with a pretty inflexible schedule but Marc was nothing but accommodating. buying experience enjoyable. I am a physician with a pretty inflexible schedule but Marc was nothing but accommodating. More

The Pace team, especially Lee, went above and beyond to provide the car that met my needs and help me achieve my CPO-buying goals. They have won my repeat business, and it will be the first place I go for provide the car that met my needs and help me achieve my CPO-buying goals. They have won my repeat business, and it will be the first place I go for any future purchases. You will be satisfied! More

Never have I ever had a more welcoming, professional, friendly and personal experience than with Jared Rubel and Lauren Waldrop. Having purchased a BMW back in 2011 from Lauren, I was on a quest to do bu friendly and personal experience than with Jared Rubel and Lauren Waldrop. Having purchased a BMW back in 2011 from Lauren, I was on a quest to do business with her again. Finding her at Pace and then being introduced to Jared Rubel was a great experience and pleasure. From start to finish, this experience was nothing less than perfect. Any questions or concerns I had were answered in a manner that put me at ease and reassured my confidence in BMW and it's employees. As if I wasn't already satisfied, Jared sat with me in my car and showed me everything from top to bottom about my car with ease and professionalism. I credit my commitment to the BMW brand to Jared, Laruen and Pace BMW. Thank you again! More

I purchased 2014 X1 at PACE BMW and I must say they are absolutely great! My Client Advisor, Jared Rubel and Lauren Waldrop, Manager, were wonderful people to work with. I felt compelled to write this rev absolutely great! My Client Advisor, Jared Rubel and Lauren Waldrop, Manager, were wonderful people to work with. I felt compelled to write this review because they were outstanding and the entire experience at PACE BMW was exceptional. During my car shopping process, Jared and Lauren were there to help me every step of the way to maximize the greatest outcome. Not only was Jared extremely knowledgeable and detail oriented, he got us the best price as well. I would buy another vehicle from PACE in a heartbeat and I highly recommend them! More