
BMW of Mamaroneck
Mamaroneck, NY

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Small dealership which was nice was not the typical huge BMW dealership you would get lost in and easy to find and speak to employees. Nice selection of vehicles and no hassle. Nicholas my sales advisor was BMW dealership you would get lost in and easy to find and speak to employees. Nice selection of vehicles and no hassle. Nicholas my sales advisor was helpful and quick with everything. More
I was really hoping to be done with this dealership, but was contacted by DMV that my plates were never returned. After the sleazy, incompetent salesman, Brian Sung, returned my other vehicle to the Lexus was contacted by DMV that my plates were never returned. After the sleazy, incompetent salesman, Brian Sung, returned my other vehicle to the Lexus dealership (and someone from BMW Mamaroneck forging my signature at the dealership without my consent. I obtained the form from Lexus where I, or someone I gave permission to, was suppose to sign on returning the vehicle). Brian Sung didn’t return my plates, or notify me to pick them up to return them. DMV gave me a notice they’d suspend my license. When I went by to see if Brian had my plates, he fumbled through papers and a cabinet, knowing nothing was there, then just said he didn’t have them. DMV needed a letter, so I got that from Joe Czarnecki, general manager. He also checked with Brian which was basically a waste of time. Stressing to him how unprofessional this whole experience has been, Brian shows no sense of responsibility, and no apology whatsoever. Joe’s response is “we’re taking it as it comes”. Such a huge waste of time. More
Juan and Fernando went above and beyond. We are ones who ask many questions and require extra hand-holding. A lot of dealerships don't have the kind of patience that Juan and Fernando had. Always available ask many questions and require extra hand-holding. A lot of dealerships don't have the kind of patience that Juan and Fernando had. Always available before, during and after the sale. These are things no one can take for granted. Thank you Juan and Fernando! (Juan or sales guy and Fernando the GM). More
Brian was polite, professional and dedicated to making sure I was happy with my purchase. I look forward to purchasing my next car from Brian in the very near future. BMW of Mamaroneck should do whatever sure I was happy with my purchase. I look forward to purchasing my next car from Brian in the very near future. BMW of Mamaroneck should do whatever they can to keep Brian on staff. There are many BMW dealers, but there are only a few excellent sales reps. Brian is one of the excellent sales reps. More
Very smooth transaction with a knowledgeable and professional salesman. The dealership was clean with plenty of choices. Very happy with my decision to buy from BMW of Mamaroneck professional salesman. The dealership was clean with plenty of choices. Very happy with my decision to buy from BMW of Mamaroneck More
Very polite, well organized and customer centric. Nick our sales person was attentive, courteous and helpful. He brought the correct balance of getting me what I needed and closing the deal. our sales person was attentive, courteous and helpful. He brought the correct balance of getting me what I needed and closing the deal. More
My buying experience was without hassles. Everything promised was delivered without haggle. I would recommend this dealership to anybody searching for a stress free buying experience. promised was delivered without haggle. I would recommend this dealership to anybody searching for a stress free buying experience. More
Very professional. Mr. Sung helped me picked out an amazing car. Very friendly and takes there time to help work with you to find the right car for you. amazing car. Very friendly and takes there time to help work with you to find the right car for you. More
Just leased an X3. My experience with BMW Mamo was excellent. Brian on sales was extremely knowledgeable. Saif from management provided a great price. Thanks excellent. Brian on sales was extremely knowledgeable. Saif from management provided a great price. Thanks More
Honest straightforward dealership. Salesmen was great, told him what was lookin for he put me right into vehicle and worked very hard and honest when pricing it. Did not try to up sell anything and was ve told him what was lookin for he put me right into vehicle and worked very hard and honest when pricing it. Did not try to up sell anything and was very courteous throughout the whole purchase and pickup. More