BMW of Mamaroneck

I found my client advisor to be very polite as well as knowledgeable. He was not pushy and someone I could trust which Has always be very important to me. knowledgeable. He was not pushy and someone I could trust which Has always be very important to me. More

Great customer service by Juan and Richard.Really pay Great customer service by Juan and Richard. Really pay attention to detail and make sure you get want you want. The wait time for custom order were 4 Great customer service by Juan and Richard. Really pay attention to detail and make sure you get want you want. The wait time for custom order were 4 weeks when in other dealers they said it was 6 to 8 weeks. More

Loving my Ford Convertible Mustang. Could not have made it happen without the excellent, professional service from Brian Sung, and his team. Looking forward to summer of 2021 !!!. Vehicle delivered was per it happen without the excellent, professional service from Brian Sung, and his team. Looking forward to summer of 2021 !!!. Vehicle delivered was perfectly detailed, just beautiful. Much thanks, Mary Jo and Greg. More

Excellent buying experience with great support from Luke and staff. The level of product knowledge was outstanding. I will definitely recommend this dealership to family and friends. and staff. The level of product knowledge was outstanding. I will definitely recommend this dealership to family and friends. More

Excelent service! Nicholas And Aleyda are the best! Love the service!!! Love the environment! Got what I wanted. Happy customer! Me and my husband really enjoyed the whole process the service!!! Love the environment! Got what I wanted. Happy customer! Me and my husband really enjoyed the whole process More

Amazing service!!!! I love my car. Nic gave me a great deal with impeccable service. I appreciate the attention to detail! Kudos to the entire team. deal with impeccable service. I appreciate the attention to detail! Kudos to the entire team. More

Juan was a pleasure to deal with. Straight shooter and got right down to the best price without the back and forth. Will definitely recommend. got right down to the best price without the back and forth. Will definitely recommend. More

Paul was extremely patient and helpful. I never felt under pressure to do a deal. I feel that I got a very good price for my car. under pressure to do a deal. I feel that I got a very good price for my car. More

Small dealership which was nice was not the typical huge BMW dealership you would get lost in and easy to find and speak to employees. Nice selection of vehicles and no hassle. Nicholas my sales advisor was BMW dealership you would get lost in and easy to find and speak to employees. Nice selection of vehicles and no hassle. Nicholas my sales advisor was helpful and quick with everything. More

I was really hoping to be done with this dealership, but was contacted by DMV that my plates were never returned. After the sleazy, incompetent salesman, Brian Sung, returned my other vehicle to the Lexus was contacted by DMV that my plates were never returned. After the sleazy, incompetent salesman, Brian Sung, returned my other vehicle to the Lexus dealership (and someone from BMW Mamaroneck forging my signature at the dealership without my consent. I obtained the form from Lexus where I, or someone I gave permission to, was suppose to sign on returning the vehicle). Brian Sung didn’t return my plates, or notify me to pick them up to return them. DMV gave me a notice they’d suspend my license. When I went by to see if Brian had my plates, he fumbled through papers and a cabinet, knowing nothing was there, then just said he didn’t have them. DMV needed a letter, so I got that from Joe Czarnecki, general manager. He also checked with Brian which was basically a waste of time. Stressing to him how unprofessional this whole experience has been, Brian shows no sense of responsibility, and no apology whatsoever. Joe’s response is “we’re taking it as it comes”. Such a huge waste of time. More