BMW of Mamaroneck

Anthony and Mike were extremely helpful in our search for a quality used car. Anthony answered all of our questions about the 2006 BMW X3 we purchased and both Anthony and Mike worked extremely hard to get a quality used car. Anthony answered all of our questions about the 2006 BMW X3 we purchased and both Anthony and Mike worked extremely hard to get us the best deal possible. It was not a typical car sales experience, but rather one where Anthony and Mike really went out of their way to help us out with the purchase. We highly recommend Anthony and Mike to anyone looking for a quality used (or new) vehicle. More

I went to 6 dealers in the past 48 hours -- Pace is leagues above the rest. The staff was pleasant to customers and to one another. Rather than seeming to be in competition with one another for a sale, leagues above the rest. The staff was pleasant to customers and to one another. Rather than seeming to be in competition with one another for a sale, or to avoid grunt work, the staff at Pace works as a team and that feels very welcoming. There was no pressure, no hype, no tricks or gimmicks to sell me something I didn't want. I did appreciate the coffee and cookies while I waited and their courtesy counter was incredibly clean. I bought a preowned car. The sales staff was prompt getting the car ready for our test drive and I was encouraged to take my time to inspect the vehicle without any distracting sales blather. All my questions were answered clearly and honestly. After I made my deal, signed my papers, handed over my initial downpayment, the car was re-washed and cleaned and gassed-up. I got a great deal. At other dealerships I felt that negotiations and any concessions were given resentfully and that I owed the sales persons something for their time and consideration. Pace aimed to please. The finance department at Pace had me sign quite a number of papers -- most of which were having me acknowledge services and protections I didn't know I had! After I qualified and agreed to terms of a loan they shopped my loan package again to try and make the terms even better There is no comparison between Pace and any other dealership I've been to. Thanks! Anthony Lu is a very knowledgable and pleasant person to work with. More

I have owned several BMW cars. Norbert is my service I have owned several BMW cars. Norbert is my service advisor his knowlegde and attention to detail is second to none. This is by far the best dealer I have owned several BMW cars. Norbert is my service advisor his knowlegde and attention to detail is second to none. This is by far the best dealership I have worked with and as long as they employ people of the calibre of Norbert they will continue to be the best service center in NY. Satisfied Customer J.A. More

The entire car buying experience at Pace BMW far exceeding my expectations. I went in there with a trade-in(2010 Acura TSX); Anthony was able to get me what I wanted for the trade. Anthony was very exceeding my expectations. I went in there with a trade-in(2010 Acura TSX); Anthony was able to get me what I wanted for the trade. Anthony was very patient with my CPO car buying decision and answered all of my questions(I had many!). Anthony was up-front about everything(No Surprises!), got me a good deal on the CPO 335i, got me the promotional interest rate, and was never pushy. I will definitely recommend Pace BMW and Anthony. Great pricing, great staff, great finance department, and friendly/professional service is what you should expect from Pace BMW. More

I recently bought a new 550. The a.m. radio had serious static. The satellite radio and the FM are and always were fine. I consulted with the fellow at Pace's service center in Port Chester. He was very av static. The satellite radio and the FM are and always were fine. I consulted with the fellow at Pace's service center in Port Chester. He was very average, didn't really try to figure out how a new car could have such an issue. When I was first dropping off my car, Fabian Bonici was nearby, heard the description, scrolled through his substantial knowledge data base, recalled that he had heard of a similar issue. I foolishly stuck with my regular service person at BMW of Greenich/Pace/s service center. He got it fixed, told me they didn't even recognize an issue, etc. I should've realized that guy wasn't for me. The fix helped slightly, but I figure for $70k I should be able to listen to a Yankee game on am without it cracking. So I brought it back, asked for Fabian. It took them 3 days to figure it out, address the casing. In fact, after the first attempt to fix it, Fabian checked it out, took it on highway, hit some bumps, applied some torque and the problem returned. So he told me they need another day or two to figure it out. I picked up the car today and it seems finally to be fine. So I rate Fabian Bonici as in a class by himself and Pace/DCH gets good marks for having a guy like him on staff. The supervisor Robert Radison is pretty good too. The first service advisor, who I had used for a few years on my prior car - - not too good. So Fabian gets an A+, DCH/Pace/ BMW of Greenwich gets an A-., and the first service advisor does NOT get a good mark at all.They did have a good valet pickup service and all in, I'm sticking with them. More

My 8 year old X5 developed a couple of problems (one engine related the other A/C drain clogging) - what doesn't at that age - that took some investigation to understand and solve. Dave kept me informe engine related the other A/C drain clogging) - what doesn't at that age - that took some investigation to understand and solve. Dave kept me informed all along and the problems were corrected; we're good for another 105,000 miles! More

The employee was honest and straight forward. This location makes me feel comfortable that my problem is going to be take care of. The employee also let me know my options and what are the possible ch location makes me feel comfortable that my problem is going to be take care of. The employee also let me know my options and what are the possible charges (for me that is important). I also love the hospitality that is showed throughout the building. More

First class in all aspects of the service experience. From the facility, to making every effort to go above and beyond to accomodate, they are top notch. Never have to wait to get in for service - they m From the facility, to making every effort to go above and beyond to accomodate, they are top notch. Never have to wait to get in for service - they make sure to fit you in and address your problem immediately. I have dealt primarily with Norbert and he has been terrific - whenever I have had an issue with my car he has made sure that the car has gotten looked at immediately. My car once had a problem over a weekend/after hours and soon after I left him a voice mail he called me back to tell me that he would meet me at the service and get me a loaner car. I don't know too many ohers that would go to such lengths for a customer. Seth Albert More

Landers was very helpful without being too aggressive. He was able to answer all my questions and was very heplful taking care of my previos lease return. He was able to answer all my questions and was very heplful taking care of my previos lease return. More

Anthony was knowledge and curteous. He made our buying experience very painless. I would happily recommend him to others as well as buy another car from him at Pace BMW. experience very painless. I would happily recommend him to others as well as buy another car from him at Pace BMW. More