BMW of Mamaroneck

We have returned to this dealership over the past years becuase of the outstanding service always extended by Kristen Zallo. We have leased as well as purchased several autos and she is always available a becuase of the outstanding service always extended by Kristen Zallo. We have leased as well as purchased several autos and she is always available and helpful, making our BMW experiences pleasant and easy. She tackles the most complex or simple problem with a prompt solution, kind words, and a big smile. More

We were most impressed at the quality and friendliness of service given to us by Kristen Zallo at BMW in Mamaroneck, NY. Kristen Zallo was extremely professional and knowledgeable in every aspect and was a service given to us by Kristen Zallo at BMW in Mamaroneck, NY. Kristen Zallo was extremely professional and knowledgeable in every aspect and was able to help us with everything that we needed. She is truly one of the most courteous and professional people that we have come across in this business and I would recommend her very highly to anyone who is interested in a BMW. More

Just bought my first bmw and my experience with kristen could not have been better.her professionalism, love of her product, and knowledge were easily seen and her easy-going nature and good humor was a b could not have been better.her professionalism, love of her product, and knowledge were easily seen and her easy-going nature and good humor was a bonus. She is one of the best salespeople i have ever dealt with. Harriet kaplan suvall More

Excellent customer service! Very prompt in replying and Excellent customer service! Very prompt in replying and very friendly. Fast delivery . I am a BMW owner for almost 5 years and I had my best eve Excellent customer service! Very prompt in replying and very friendly. Fast delivery . I am a BMW owner for almost 5 years and I had my best ever experience with a PACE BMW dealer. Mr. Gunn Park is very professional sales man and he made sure that all sales points were clear. More

My overall experience was excellent. Kristen was very helpful and answered all questions thoroghly. She was very attentive and friendly. I have recomended her to many associates. helpful and answered all questions thoroghly. She was very attentive and friendly. I have recomended her to many associates. More

Kristen Zallo is excellent! I recommend her to anyone I know interested in a car. I lease a new BMW with her every three years (for the past 9 years). She is knowledgeable, friendly, and enthusiastic abo know interested in a car. I lease a new BMW with her every three years (for the past 9 years). She is knowledgeable, friendly, and enthusiastic about the BMW product. I can call her whenever I have a question or concern and she is very helpful. Simply stated Kristen Zallo gives you "peace of mind" and that's a great thing. I look forward to many more leases with Kristen in the future. More

My husband and I went through multiple dealerships in Long Island and found that the sales rep are not very friendly and did not help me pick out a car. We then tried Pace BMW and purchased a car instan Long Island and found that the sales rep are not very friendly and did not help me pick out a car. We then tried Pace BMW and purchased a car instantly with Anthony. He was very willing to spend time with us even late evenings and over the phone and email. My brother ended up purchasing a car with Anthony as well. I would definitely recommend him to friends and family. More

Stopped by Pace BMW in Mamaroneck to check out leasing the 5 series. I love the look and style of the 528 and wanted to take it out for a test drive. BMW's alway command attention when you see them on t the 5 series. I love the look and style of the 528 and wanted to take it out for a test drive. BMW's alway command attention when you see them on the road so I wanted to try out for my self. The Salesman Rani Holmes was very friendly and knowledgeable. The car handled like a dream. The prices are very competitive. When I am ready I will certainly lease from them. T. Jones Bronx, NY More

Pace/Greenwich website is terrific for scheduling service appointments and requesting parts. I had checked BWM USA's site for the part numbers to get rubber floor mats for my F07 with X-drive without any luc appointments and requesting parts. I had checked BWM USA's site for the part numbers to get rubber floor mats for my F07 with X-drive without any luck. I sent an online parts request to Pace asking about the availability of rubber mats. A couple of hours later, I got a response from Rudy in the parts department that the mats were in stock. When I stopped by, he had them pulled aside and ready to go. Great experience. More

I usually work with Audley for service issues. Audley's pretty good returning phone calls. My last trip in to service was an emergency because my brake warning light lit off. I drove directly over for a ni pretty good returning phone calls. My last trip in to service was an emergency because my brake warning light lit off. I drove directly over for a night drop off on Wednesday night. Audley must have been on vacation because I wound up with another service advisor who I had to chase down an hour before closing on Thursday to find out what was going on with my car. Nothing diagnosed. Same thing on Friday except they got all the parts but weren't going to be able to make the repair that day. The service advisor told me I could pick the car up (with completely faulty brakes) and bring it back Monday. Never offered to do the work on Saturday which I had to request. Didn't hear back from them so I showed up an hour before they closed on Saturday hoping the car was done, which it was. Zero communication. All in all, I got a $3200 bill, no car for the better part of three days and no offer of a loaner. My ratings of "ok" were based on the three previous times I was in for service with little or no incident. However, this was bad enough that there was no way I was going back to them for my 85k inspection. More