BMW of Mamaroneck
Mamaroneck, NY
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Very good experience overall, we went in just to look and ended up walking out with a car that day. Great service and employees were honest and helpful. ended up walking out with a car that day. Great service and employees were honest and helpful. More
I was given a monthly payment on my new car which I accepted. Upon signing the purchase order, I left the dealership to get some lunch when the manager who was helping the sales person called me to te accepted. Upon signing the purchase order, I left the dealership to get some lunch when the manager who was helping the sales person called me to tell me that he made a mistake and the car was going to now cost me over $100 a month more. Classic bait and switch. Unfortunately, I had to accept the deal because it took so long to get the deal worked out that I had no time to go elsewhere and was leaving on business the next day. Upon receiving the car and attempting to activate the free year of SeriusXM radio, I was told that the free year had already been used by the dealership. I was told by the sales rep at Pace that they would take care of it. As I type this, still no resolution. Overall, I had a terrible experience and wish I had gone back to Greenwich BMW which gave me much better service although it's well out of the way from my home. More
I have been a customer of Pace for over 18 yrs and Kris Zallo continues to make my purchasing experience AMAZING! She goes beyond what is expected of a sales consultant. Zallo continues to make my purchasing experience AMAZING! She goes beyond what is expected of a sales consultant. More
I'm on my 3rd car from PACE (leasing) and each time it gets simpler and more convenient, which is a big reason I stay in the brand. Each time I have worked with Kris Zallo and she is another big reason I gets simpler and more convenient, which is a big reason I stay in the brand. Each time I have worked with Kris Zallo and she is another big reason I stay in the brand. Kris is everything you need and want when you are dealing with the decisions involved with changing cars. She is direct, smart, well informed, fair, accurate, very very very high service and a pleasure to work with... The dealership has worked out most of the issues from the transition of service to Port Chester and is very good to do business with - repeatedly. And, I love my car! More
My experience at Pace BMW has consistently been excellent. I have dealt with Kris Zallo for my last three vehicles. She is hard working, helpful, friendly and most importantly always up front and d excellent. I have dealt with Kris Zallo for my last three vehicles. She is hard working, helpful, friendly and most importantly always up front and direct. She has never made promises she could not keep . Highly recommended. More
I have worked with many dealers when buying a new vehicle. I was very impressed with Kris Zallo. She took me through the whole process, from turning in my car, to the ins and outs of my new X3.My hus vehicle. I was very impressed with Kris Zallo. She took me through the whole process, from turning in my car, to the ins and outs of my new X3.My husband was also very pleased with the professional attention to detail at every step. I would certainly deal with Kris in the future. More
We have leased many cars from Kris Zallo. She is friendly, fair, efficient, and a pleasure to work with. My wife and I appreciate her "can do" attitude and overall dependability. What more would yo friendly, fair, efficient, and a pleasure to work with. My wife and I appreciate her "can do" attitude and overall dependability. What more would you want when looking for a car? More
My wife and I have acquired four BMW's from Kristen Zallo at Pace over the last ten years. We trust Kristen to give us the straight skinny about cars in general--and BMW's specifically--and her best price, at Pace over the last ten years. We trust Kristen to give us the straight skinny about cars in general--and BMW's specifically--and her best price, without the usual car dealer two-step that can make the experience so unpleasant. The relationship does not end when she hands us the keys either: she always checks in a few weeks to make sure that we are happy, and makes herself available to answer questions at any time. We would not get a BMW from anyone else. More
My brothers and I have purchased numerous BMWs over the last 10 years. Kris Zallo at Pace is not only courteous and efficient, she has made our buying experiences a pleasure with her detail oriented, kin last 10 years. Kris Zallo at Pace is not only courteous and efficient, she has made our buying experiences a pleasure with her detail oriented, kind and attentive nature. Whenever I have an appointment at Pace I can always count on Kris to have my favorite dark chocolates at her desk, now that's great service! More
This is the second vehicle I purchased at this dealer with both involving Kris. As it relates to my experience, she has been friendly, direct, helpful, and straightforward. I got exactly what I expecte with both involving Kris. As it relates to my experience, she has been friendly, direct, helpful, and straightforward. I got exactly what I expected without any problems. Appreciated her low key approach. And especially appreciated her accessibilty afterwards. There were questions that came up afterwards and she was easily reached and helpful. More