BMW of Mamaroneck

Dear Pace BMW, I want to express my sincere Dear Pace BMW, I want to express my sincere appreciation for the immaculate service, professionalism, and accommodation I received from the moment Dear Pace BMW, I want to express my sincere appreciation for the immaculate service, professionalism, and accommodation I received from the moment I drove into the dealership to closing the deal. From the valet service, the impressive facility, to the final negotiations, everything felt first class. The staff was knowledgeable, treated us with the utmost respect, and made the buying process seamless. Pace BMW exceeded my expectations and I highly recommend this dealership to anyone who wishes to save time and money. Special thanks to Jared Rubel and Joe Zappulla, see you guys again on the 26th! Gratefully yours, Mike Li Proud Future 328xi Owner More

Leasing a new car can be an extremely stressful process and leasing my first luxury brand car was intimidating; however Client Advisor Lionell Williams made the experience worry free. From the moment I ar and leasing my first luxury brand car was intimidating; however Client Advisor Lionell Williams made the experience worry free. From the moment I arrived at Pace BMW, I never felt pressured to immediately make a purchase or felt that when I inquired about a product or feature that the answer was rushed. Lionell went above and beyond with explaining to me in detail the overall performance of the 5 Series to ensure that it suited my personal needs. He explained to me in depth the model, features, interior color scheme, exterior color scheme and accessories for the 2012 BMW 528xi that I was leasing. Unlike, when I purchased a car in 2003 from another dealership the Finance Manager at Pace BMW Mike Steinberg did not make me feel like I was signing my life away on the lease documents. Furthermore, Product Specialist at Pace BMW Shaun was extremely patient in explaining to me all the technology in my new car. I would highly recommend to my family, friends and colleagues if they are in the market for a luxury car to go to Pace BMW. More

I own a 2011 BMW 550 xi and I can say with out question i will never own a BMW again. Now this is not due to my car but totally due to the horrible service provided to me by PACE BMW and Greenwich BMW where will never own a BMW again. Now this is not due to my car but totally due to the horrible service provided to me by PACE BMW and Greenwich BMW where I purchased the car. The car is notorious for getting side wall bubbles and I have been in at least seven times this year to replace the tire. Not once had the dealership or the service department has come up with a loner which equates to an incredible loss of my time. This a 75,000 dollar I would expect a totally different type of service. Pace BMW is totally useless and all I get are apologies rather than solutions or even a loaner!!! Good bye Pace BMW and now I will go to Darien fro now on. More

Very good experience overall, we went in just to look and ended up walking out with a car that day. Great service and employees were honest and helpful. ended up walking out with a car that day. Great service and employees were honest and helpful. More

I was given a monthly payment on my new car which I accepted. Upon signing the purchase order, I left the dealership to get some lunch when the manager who was helping the sales person called me to te accepted. Upon signing the purchase order, I left the dealership to get some lunch when the manager who was helping the sales person called me to tell me that he made a mistake and the car was going to now cost me over $100 a month more. Classic bait and switch. Unfortunately, I had to accept the deal because it took so long to get the deal worked out that I had no time to go elsewhere and was leaving on business the next day. Upon receiving the car and attempting to activate the free year of SeriusXM radio, I was told that the free year had already been used by the dealership. I was told by the sales rep at Pace that they would take care of it. As I type this, still no resolution. Overall, I had a terrible experience and wish I had gone back to Greenwich BMW which gave me much better service although it's well out of the way from my home. More

I have been a customer of Pace for over 18 yrs and Kris Zallo continues to make my purchasing experience AMAZING! She goes beyond what is expected of a sales consultant. Zallo continues to make my purchasing experience AMAZING! She goes beyond what is expected of a sales consultant. More

I'm on my 3rd car from PACE (leasing) and each time it gets simpler and more convenient, which is a big reason I stay in the brand. Each time I have worked with Kris Zallo and she is another big reason I gets simpler and more convenient, which is a big reason I stay in the brand. Each time I have worked with Kris Zallo and she is another big reason I stay in the brand. Kris is everything you need and want when you are dealing with the decisions involved with changing cars. She is direct, smart, well informed, fair, accurate, very very very high service and a pleasure to work with... The dealership has worked out most of the issues from the transition of service to Port Chester and is very good to do business with - repeatedly. And, I love my car! More

My experience at Pace BMW has consistently been excellent. I have dealt with Kris Zallo for my last three vehicles. She is hard working, helpful, friendly and most importantly always up front and d excellent. I have dealt with Kris Zallo for my last three vehicles. She is hard working, helpful, friendly and most importantly always up front and direct. She has never made promises she could not keep . Highly recommended. More

I have worked with many dealers when buying a new vehicle. I was very impressed with Kris Zallo. She took me through the whole process, from turning in my car, to the ins and outs of my new X3.My hus vehicle. I was very impressed with Kris Zallo. She took me through the whole process, from turning in my car, to the ins and outs of my new X3.My husband was also very pleased with the professional attention to detail at every step. I would certainly deal with Kris in the future. More

We have leased many cars from Kris Zallo. She is friendly, fair, efficient, and a pleasure to work with. My wife and I appreciate her "can do" attitude and overall dependability. What more would yo friendly, fair, efficient, and a pleasure to work with. My wife and I appreciate her "can do" attitude and overall dependability. What more would you want when looking for a car? More