BMW of Madison

X3 repairs STACY in service was amazing helpful kind and knowledgeable She did a super job for my 2014 X3 i will always contact her and made another appointment STACY in service was amazing helpful kind and knowledgeable She did a super job for my 2014 X3 i will always contact her and made another appointment before i left More

Excellent experience Completed the service on time. Everyone was very personable and eager to help. Cost was as expected. I have always had excellent service at this deale Completed the service on time. Everyone was very personable and eager to help. Cost was as expected. I have always had excellent service at this dealership. More

Excellent Service Excellent service. The service department had all my records ready and they did the work on time. I really appreciate the loaner since I came from far Excellent service. The service department had all my records ready and they did the work on time. I really appreciate the loaner since I came from far away. I recommend their service and will be back when needed. More

great experience Zimbrick BMW provides high quality, prompt, courteous, attentive service. Their people are highly knowledgeable and easy to work with. They tend to Zimbrick BMW provides high quality, prompt, courteous, attentive service. Their people are highly knowledgeable and easy to work with. They tend to go above and beyond. More

Best Dealer in Town Dealership has best and friendly staff that understands customer requirements and solve it. Very punctual on the schedule and quality of the service. Dealership has best and friendly staff that understands customer requirements and solve it. Very punctual on the schedule and quality of the service. Best customer experience More

Excellent experience.. James is the best sales person at any dealership I have ever worked with. He was very patient and answered all my questions and extremely responsive. James is the best sales person at any dealership I have ever worked with. He was very patient and answered all my questions and extremely responsive. More

Wonderful experience! I was researching BMW vehicles through the corporate web site and was introduced to Zahid at Zimbrick BMW in Madison. He reached out to me within thir I was researching BMW vehicles through the corporate web site and was introduced to Zahid at Zimbrick BMW in Madison. He reached out to me within thirty minutes of my request and we ended up having a pleasant conversation on the models I prefer as well as our hometowns. He was very informative and polite and set me up with an appointment to meet my BMW support person Jenny and test drive the models I requested. When I arrived at the dealership I was immediately greeted by Luis who stated Jenny was assisting a customer and would be with us shortly. Jenny met with us a few minutes later and immediately impressed us with her enthusiastic personality but also her precise and expert knowledge of the models we came to evaluate. After the test drives we were unable to decide which model we preferred basically because they were both astounding machines- M240i and 440i. Well done BMW because we almost purchased both! We finally decided on the M model and after a few very low pressure emails between Jenny and myself we came to an extremely fair price and we accepted the deal. Upon returning to Zimbrick BMW we saw our car out front perfectly detailed with full gas tank waiting for us to take her home! We were met by Justin who is one of the BMW genius personnel and he enthusiastically explained the car in detail to us. Next the general manager Griffin came out to warmly welcome us into the Zimbrick BMW family and his sincerity was obvious. After only twenty minutes of reviewing paperwork with Ken the business manager we were on the road home in a fantastic machine after an amazing buying experience! My wife and I had wonderful interactions with every Zimbrick employee we met and I can honestly recommend Zimbrick and its great support people for your next vehicle purchase! More

Superior Customer Performance The Service team is outstanding! Always friendly, informative, and accommodating. I have 5 BMW’s serviced at Zimbrick BMW and the staff is very custo The Service team is outstanding! Always friendly, informative, and accommodating. I have 5 BMW’s serviced at Zimbrick BMW and the staff is very customer focused. More

Informative and friendly Very happy with car so far. The dealership employees were kind and helpful. The financial end of the process was quick and informative. Thank you. Very happy with car so far. The dealership employees were kind and helpful. The financial end of the process was quick and informative. Thank you. More

No quality control They have no quality control. Every time I have something done I need to go back as it was not completed right the first time. They have no quality control. Every time I have something done I need to go back as it was not completed right the first time. More