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BMW of Madison

Madison, WI

4.4
326 Reviews

320 W Beltline Hwy

Madison, WI

53713

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Showing 326 reviews

August 18, 2021

Accommodating, pleasant employees. Repair work is first class. I have been a customer of Zimbriick for 48 years; that says it all. More

by emunson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Weckerly, Stacy Simonson, Mike Baumeister
August 13, 2021

I had an issue where my car was no longer drivable. My service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service More

by Dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
July 30, 2021

Service personnel were professional, polite, and answered all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very More

by clycar1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dian Lu, Stacy Simonson
July 26, 2021

Excellent customer experience. All went as scheduled, Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. More

by williamduffy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
July 23, 2021

I have been a Zimbrick customer since 1974. During that time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful More

by Rbquale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
January 21, 2021

Always Great Professional Service from the moment Stacy greeted me to the time I returned to pick-up my vehicle. I feel very comfortable with Zimbrick BMW’s entire service department. More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Simonson
January 03, 2021

Kyle and the team at BMW of Madison were responsive and fair at every step of the process. They should be applauded and will do business with them again. More

by Tjdjr
Recommend Dealer
Yes
Employees Worked With
Kyle Cottier
December 24, 2020

Professional and easy to deal with. Made the purchase a stress free experience. Needed a car due to car accident just prior to making a trip to visit family. Delivery was made in time to make the trip. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dennis
December 20, 2020

Based on our experiences over the past eleven years with Zimbrick, we wouldn’t consider going anywhere else. It’s not just about the sale or a checklist of services. They listen and strive to meet the need More

by lapaz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cottier
December 03, 2020

I always like dealing with Stacy! She is a true professional and just a very friendly person. She also adheres to COVID standards and more which adds to the feeling of safety being there. More

by rockypointja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Simonson
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