BMW of Madison
Madison, WI
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Mike and Jake both went out of their way to get my car repaired. They got me in on a cancellation, explained the issue to me quickly and repair was completed same day. repaired. They got me in on a cancellation, explained the issue to me quickly and repair was completed same day. More
everyone was very pleasant and professional. Told them I was in a bit of hurry and they accommodated me by getting the service work completed sooner than originally thought. Will never take my BMW anywhere was in a bit of hurry and they accommodated me by getting the service work completed sooner than originally thought. Will never take my BMW anywhere else. More
Accommodating, pleasant employees. Repair work is first class. I have been a customer of Zimbriick for 48 years; that says it all. class. I have been a customer of Zimbriick for 48 years; that says it all. More
I had an issue where my car was no longer drivable. My service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service! More
Service personnel were professional, polite, and answered all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very clean. More
Excellent customer experience. All went as scheduled, Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. More
I have been a Zimbrick customer since 1974. During that time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful to have such a great dealer selling great cars. More