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BMW of Madison

Madison, WI

4.3
321 Reviews

320 W Beltline Hwy

Madison, WI

53713

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Showing 321 reviews

October 15, 2021

Mike and Jake both went out of their way to get my car repaired. They got me in on a cancellation, explained the issue to me quickly and repair was completed same day. More

by Ryan i3 Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marshall, Jake Bauer
October 05, 2021

everyone was very pleasant and professional. Told them I was in a bit of hurry and they accommodated me by getting the service work completed sooner than originally thought. Will never take my BMW anywhere More

by Bucky fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Ellestad
August 27, 2021

Sixth car purchased with them today. Went very smooth. I highly recommend. Love BMW’s. More

by Rukraz2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dian Lu, Theresa (Finance)
August 22, 2021

The customer service was excellent and the staff was kind. I definitely recommend this location to others. More

by Loise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake B
August 20, 2021

Superb discussion of what might car need and what it eventuallmight need More

by Dhrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy LaBerge, Brian Rauls
August 18, 2021

Accommodating, pleasant employees. Repair work is first class. I have been a customer of Zimbriick for 48 years; that says it all. More

by emunson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Weckerly, Stacy Simonson, Mike Baumeister
August 13, 2021

I had an issue where my car was no longer drivable. My service representative quickly got the vehicle in for a diagnosis and the work was complete within 2 1/2 days including ordering parts. Great service More

by Dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
July 30, 2021

Service personnel were professional, polite, and answered all questions to my satisfaction. The work was finished three hours prior to their original estimate. The loaner car was a current model BMW and very More

by clycar1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dian Lu, Stacy Simonson
July 26, 2021

Excellent customer experience. All went as scheduled, Brian Rauls answered all my questions and concerns. Had courtesy car available and estimated time for completion. All went as planned. More

by williamduffy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
July 23, 2021

I have been a Zimbrick customer since 1974. During that time, I have been impressed by several employees, particularly Brian Rauls. He has been very helpful and knowledgeable many times. I remain grateful More

by Rbquale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rauls
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