BMW of Madison

Travelling through Madison from out of state when window regulator broke. Stopped at Zimbrick unannounced. Service Advisor Felipe Marcelino and Mechanic Craig Janisch worked our problem right away and got t regulator broke. Stopped at Zimbrick unannounced. Service Advisor Felipe Marcelino and Mechanic Craig Janisch worked our problem right away and got the window fixed so we could continue our trip. Actual charge was less than original quote. Felipe and Craig were super friendly and helpful despite our not having an appointment. We are very grateful for their outstanding assistance! More

Messed up my car and let me pay to fix it . Cost me 1300 dollars very disappointed. This will be My last BMW car in life Cost me 1300 dollars very disappointed. This will be My last BMW car in life More

Instead of fixing my car they messed up more and charged me extra 1300 dollars on top of what I supposed to pay . Sucks very disappoint me extra 1300 dollars on top of what I supposed to pay . Sucks very disappoint More

Exceptional experience with both my purchase and trade in. Solid, reputable dealership. Kudos to Jimmy Blankenheim in sales. Dry efficient purchase transaction and Jimmy really went the extra mile to ens in. Solid, reputable dealership. Kudos to Jimmy Blankenheim in sales. Dry efficient purchase transaction and Jimmy really went the extra mile to ensure I got the car I wanted. .This is the only dealer for me! More

We worked with Kory Branton on purchasing a vehicle and had a very good experience. We had gone in a couple of months earlier just to look at the inventory, and when we saw a vehicle become available, we w had a very good experience. We had gone in a couple of months earlier just to look at the inventory, and when we saw a vehicle become available, we wanted to explore, we went in, he remembered us, and provided excellent service. The thing I liked there was no pressure, unlike many other dealerships that I have been in. No having to go to the manager to negotiate deal, he gave us their discounted price, worked through the financing, and set an appointment for the next day, our request with the finance person. Took 30 minuets once we made the decision. Easiest car buying experience we have ever had. Kory was excellent and would definitely go to him again for our next vehicle. More

Parts department is terrible! The sad thing is that place makes so much money that nobody cares. Need a new drain plug for my car and the parts people ordered the wrong one twice The sad thing is that place makes so much money that nobody cares. Need a new drain plug for my car and the parts people ordered the wrong one twice now. Have to go back for a fourth time for an oil change because they keep ordering the wrong part. More

Excellent customer service! Always a pleasure to do business at Zimbrick. Would recommend them for anyone with a BMW. Always a pleasure to do business at Zimbrick. Would recommend them for anyone with a BMW. More

This car buying experience was my most pleasant I have ever had. Patrick and Denise very professional and knowledgeable. My next car will come from zimbrick. ever had. Patrick and Denise very professional and knowledgeable. My next car will come from zimbrick. More

Had a recall to replace and Stacy Simonson made my experience great 👍 Great customer service. Thanks Marvin Stewart experience great 👍 Great customer service. Thanks Marvin Stewart More

Staff is always polite and helpful. Very honest and trustworthy. In for an inspection and they were very complete with explaining and issues found Very honest and trustworthy. In for an inspection and they were very complete with explaining and issues found More