BMW of Madison

Very great experience. Very helpful and knowledgeable throughout the process. Especially important given I was buying the hybrid X5. Patient with me and my whole family. We Very helpful and knowledgeable throughout the process. Especially important given I was buying the hybrid X5. Patient with me and my whole family. We understood our options and got exactly what we wanted. Would recommend to anyone. More

Excellent service Mike found me the exact car I was looking for and made the experience pleasant and seamless! He went the extra mile to communicate with me while I wa Mike found me the exact car I was looking for and made the experience pleasant and seamless! He went the extra mile to communicate with me while I was traveling for work. This is the first car I have purchased at Zimbrick BWM and I will definitely be recommending them and going back in the future. More

Fast and Easy I gave the 5 star rating because I discovered my current vehicle on a car buying website, and requested a time for me to test drive it, and received a I gave the 5 star rating because I discovered my current vehicle on a car buying website, and requested a time for me to test drive it, and received a response and set up an appointment within 24 hours. After I test drove the car I was extremely interested in purchasing the vehicle, so I went over all of my options with Kyle Cottier and he answered every question I had, and was very kind and professional. After we requested loans from multiple banks and got approved I was able to fill out the paper work and drive my car home within the next few days, making the entire ordeal (from when I saw the car on the website to when I drove it home) less than a full week. My experience was wonderful, and would not have been this great with Kyle Cottier, who has since answered every question and has done his very best to ensure my satisfaction. More

Great personalized service! Kyle went out of his way to make our car buying an enjoyable experience. He was very knowledgeable and attentive to our needs , Everyone we came Kyle went out of his way to make our car buying an enjoyable experience. He was very knowledgeable and attentive to our needs , Everyone we came in contact with at Zimbrick BMW were great! I would highly recommend Kyle and Zimbrick BMW to anyone looking to purchase a new car. More

Low Pressure Sales Experience Sean was great to work with as we searched for a replacement for our swiftly aging BMW. We arrived with almost no idea what we were interested in Sean was great to work with as we searched for a replacement for our swiftly aging BMW. We arrived with almost no idea what we were interested in. Sean walked the lot with us and talked us through various reasonable options. We found a few good choices and took one out for a drive. Then we decided to keep looking at other dealerships. Sean did not do that used car salesman thing ("what can I do to put you in that car today"). After checking around, we decided that the Zimbrick car was our best option. Sean just picked up where we left off and we closed the deal smoothly from there. Steve More

Ultimate experience for the ultimate driving machine Once again the sales, service, and selection at Zimbrick BMW in Madison, WI exceeded my expectations. I am a returning out-of-state customer. My for Once again the sales, service, and selection at Zimbrick BMW in Madison, WI exceeded my expectations. I am a returning out-of-state customer. My former sales associate left the dealership to pursue a new career, so this was my first time working with Kyle. He was attentive, considerate, and knowledgeable. Daniel, Product Genius, handled my trade in beautifully. Griffin and Ken in the business department were also supportive and accommodating. BMW is the ultimate driving machine and the team at Zimbrick BMW is providing the ultimate customer experience! More

Friendly, knowledgeable, thorough We have been a customer of Zimbrick BMW for over 20 years. Their service and friendliness keeps us coming back. Sean worked with us to spec and orde We have been a customer of Zimbrick BMW for over 20 years. Their service and friendliness keeps us coming back. Sean worked with us to spec and order a 2017 X3. He was a great help during the process of deciding which options best met our needs for the price. The vehicle arrived even quicker than we expected, and Sean made the delivery experience a breeze. He made sure our X3 had the accessories we wanted, and that it was delivery prepped to perfection. Finally, Sean and the Zimbrick team made sure we understood the new technology on our X3 compared to the 2012 we traded in. More

Excellent service and pleasant purchasing experience It is always a pleasant experience when I come here for service or when I buy a car (as now). I always feel welcomed by every one of this great team. It is always a pleasant experience when I come here for service or when I buy a car (as now). I always feel welcomed by every one of this great team. We have bought our 3rd BMW yesterday and it won't be the last. More

outstanding service Zimbrick BMW took my car in right away after it overheated and shut down. Repairs (new water pump) were done promptly and they were very focused on me Zimbrick BMW took my car in right away after it overheated and shut down. Repairs (new water pump) were done promptly and they were very focused on meeting my needs; truly an outstanding service experience. More

Friendly and Well-Organized My X3 needed a recall service which required leaving the vehicle at Zimbrick BMW for 3 days. Upon arrival, Stacy was ready to accept my car and had a My X3 needed a recall service which required leaving the vehicle at Zimbrick BMW for 3 days. Upon arrival, Stacy was ready to accept my car and had a loaner vehicle already in place. The entire transaction took less than 10 minutes. My X3 recall was completed and ready for us to take home on the promised day. Everyone was so nice and friendly! More