BMW of Madison

Buy the best I have purchased over a dozen cars in the last 10 or 12 years so you may question my common sense but not my familiarity with the car buying process. I have purchased over a dozen cars in the last 10 or 12 years so you may question my common sense but not my familiarity with the car buying process. After buying several American and Japanese makes, I got the urge for a superior driving experience and returned to the Z-BMW and test drove a certified 328IX. While what initially drove the process flowed from BMW's renowned engineeering and their state of the art service department; what caught me by surprise was the force of nature that was my professional sales rep, Ms. Jenny McAdow. She not only understands the car buyers mentality and is up to date on technology and features; but she also demonstrates a passion for exceeding the customer's expectations for delivering the "wow" experience of buying a marvel of engineering that is the BMW. If you are not afraid of being exposed to the ultimate driving experience, head to Zimbrick BMW and ask for Jenny who will then introduce you to the ultimate purchasing experience. More

I buy at Zimbrick BMW because of excellent care and service I will only buy cars from this dealership. Michael is fantastic! They are kind, listen well, offer prompt service, and are genuine people! It's a pl I will only buy cars from this dealership. Michael is fantastic! They are kind, listen well, offer prompt service, and are genuine people! It's a pleasure to work with them---from the sales group to the service group to the young woman who has washed my cars! More

Enjoyable Experience Buying a car For the past couple of years I have been looking at possibly buying a 328i. There were certain features and price I was looking for. Plus I was look For the past couple of years I have been looking at possibly buying a 328i. There were certain features and price I was looking for. Plus I was looking for a dealership that had great customer service. A couple of weeks ago I found this 2016 328i at the Zimbrick BMW in Madison. I sent an email request asking if the car was still available. They said it was and also gave me an eprice which was even lower than I expected.. They introduced me to Kyle Cottier, my salesperson. I set an appointment and was loaded with questions for Kyle. Kyle was great and answered my questions first which really put me at ease. Then he explained all of the features of the car and we went on a test drive. All of this time he was communicating about the car and answering my questions. The experience was great !! Before I left the dealership Kyle made sure everything was ready and it was a great buying experience. I have found the salesperson and dealership for buying another BMW. Maybe this time for my wife. More

Really knows the product well. Jenny helped me pick out my 2015328d Sportwagon. It did take quite awhile to decide on which BMW I really wanted. She put up with my indecisions,becau Jenny helped me pick out my 2015328d Sportwagon. It did take quite awhile to decide on which BMW I really wanted. She put up with my indecisions,because BMW's are a great car or SUV. Thank you again Jenny for showing me what a great dealership and saleswoman you are. Hooked on BMW for life. More

Oil top off leads to a 2017 BMW 340i xDrive I stopped by Zimbrick to get the oil topped off on my 2010 335i and with not much to do with the rest of my day I ended up test driving some cars as I I stopped by Zimbrick to get the oil topped off on my 2010 335i and with not much to do with the rest of my day I ended up test driving some cars as I am always looking. First I took out a 2017 340i xdrive that was loaded and was an M-Sport with a 6sp and the MPPSK package. Let me tell you, that exhaust is intoxicating on its own much less being tuned and having an ultra rare 6sp which are all must haves for me. The car drove great and I really liked it. Then I drove a 2016 M4 w/DCT which is a whole other level. The exhaust, the power, great car. I use my car as a daily driver and require a 6sp and I wanted to lease this time, so the 340i was my choice. After running the numbers and negotiating, which was a pleasant experience, we came to an agreement and I took it home getting a great car for a great price. More

Showed genuine interest in and appreciation for the customer For my first time buying a vehicle, Sean at Zimbrick BMW made the process welcoming, straight forward, and an overall wonderful experience. Although I For my first time buying a vehicle, Sean at Zimbrick BMW made the process welcoming, straight forward, and an overall wonderful experience. Although I bought a Mazda3 that had arrived only two days prior, Sean knew the vehicle and was able to provide accurate answers to some more complex questions pertaining to it. I visited the dealership knowing exactly the vehicle I was looking for and Sean was able to help me right away and ultimately made the buying process as if it was a conversation between old friends. The appreciation and patience he showed was great. The vehicle itself was kept up very well, and Zimbrick BMW was able to touch up even the smallest imperfections in the short time it was there. A+ work. More

Exceptional Attention to the Customer Mike at Zimbrick BMW is an exceptional service advisor and makes taking my vehicles in for service easy. Whether providing a loaner car or getting an Mike at Zimbrick BMW is an exceptional service advisor and makes taking my vehicles in for service easy. Whether providing a loaner car or getting an unexpected repair completed Mike handles it all with a can do attitude. More

Exceed expectations The sales process went very smooth as the salesperson was very knowledgable about the vehicles. The business person as well as the salesperson were ve The sales process went very smooth as the salesperson was very knowledgable about the vehicles. The business person as well as the salesperson were very low pressure which is important to me. The delivery was smooth as was the whole process. More

Very helpful We talked with Michael a few times about the 2017 BMW i3 before ordering one for lease. He walked us through the lease process which ended up being v We talked with Michael a few times about the 2017 BMW i3 before ordering one for lease. He walked us through the lease process which ended up being very painless. When the paperwork was done he gave us a quick overview of some of car's features without boring us to tears which has been the case with previous cars. More