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BMW of Madison

Madison, WI

4.2
318 Reviews

320 W Beltline Hwy

Madison, WI

53713

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Showing 318 reviews

April 12, 2017

Really knows the product well. Jenny helped me pick out my 2015328d Sportwagon. It did take quite awhile to decide on which BMW I really wanted. She put up with my indecisions,becau More

by Jim328d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny McAdow, Justin Sundby, Griffin Roberts
April 12, 2017

Oil top off leads to a 2017 BMW 340i xDrive I stopped by Zimbrick to get the oil topped off on my 2010 335i and with not much to do with the rest of my day I ended up test driving some cars as I More

by Maduroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny McAdow, Griffin Roberts
April 12, 2017

Showed genuine interest in and appreciation for the customer For my first time buying a vehicle, Sean at Zimbrick BMW made the process welcoming, straight forward, and an overall wonderful experience. Although I More

by andrew.golliher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weckerly
April 11, 2017

Exceptional Attention to the Customer Mike at Zimbrick BMW is an exceptional service advisor and makes taking my vehicles in for service easy. Whether providing a loaner car or getting an More

by bmkjmkthecardealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baumeister
April 08, 2017

Service experience is a joke Our buying experience was good, but....service since is a joke. They can't get anything right, no one seems to know whats going on. we were talked int More

by des14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Mueller
Apr 25, 2017 -

BMW of Madison responded

Hello des14, It sounds like there are some issues we need to address for you. Our goal is to have your ownership be as pleasant as your purchase experience. I will speak with Dave and our service department to see what we can do. Thank you, Andy LaBerge General Manager

April 07, 2017

Exceed expectations The sales process went very smooth as the salesperson was very knowledgable about the vehicles. The business person as well as the salesperson were ve More

by Michael
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Christian
April 07, 2017

Very helpful We talked with Michael a few times about the 2017 BMW i3 before ordering one for lease. He walked us through the lease process which ended up being v More

by Jansen
Recommend Dealer
Yes
Employees Worked With
Michael Christian
April 06, 2017

Satisfied Customer I was referred to Michael Christian by a friend and he made my experience in buying my first BMW very pleasant. He showed us many possibilities and w More

by Peter Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Christian
April 06, 2017

Test drive and I was hookef I totally enjoyed my buying experience, especially once I got inside the vehicle. Drove like a dream and Jenny knew and explained all the features More

by Navybill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy LaBerge, Jenny McAdow
April 06, 2017

Very Happy Customer My recent car buying experience at Zimbrick BMW has left me a very happy customer. Michael Christian took good care of me and made the whole process e More

by John Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Christian
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