BMW of Madison

Great Experience! Working with The Zimbrick team and especially Jenny it was the best experience I have had buying a car! Highly recommend when looking for a BMW or any Working with The Zimbrick team and especially Jenny it was the best experience I have had buying a car! Highly recommend when looking for a BMW or any car. More

Never ceases to amaze I've been a repeat customer of Zimbrick BMW for quite a few years. Throughout these years I've never gotten anything short of excellent service. It's I've been a repeat customer of Zimbrick BMW for quite a few years. Throughout these years I've never gotten anything short of excellent service. It's been apparent that their first and foremost priority is the customer's best interest. Matt Hoffman, the "face" of Zimbrick BMW whenever I go there has gone above and beyond in his efforts to ensure I get the best service possible. It's that type of service that keeps me coming back whether it's to service my car or to buy a replacement. I highly recommend this dealership mark my word you won't regret it. More

Excellent Jenny made my car buying experience feel like a breeze! She was very accommodating and answered all my questions! She helped me find the car that was Jenny made my car buying experience feel like a breeze! She was very accommodating and answered all my questions! She helped me find the car that was right for me and I would definitely recommend others to this dealership. More

Professional No matter what year your BMW is they will treat you equally as if you drove a 2017 BMW or a 2002 BMW and older (what I had). Very knowledgeable and wi No matter what year your BMW is they will treat you equally as if you drove a 2017 BMW or a 2002 BMW and older (what I had). Very knowledgeable and will not turn you down for a test drive. Always making you feel wanted and comfortable even if you're just in for an oil change. More

Excellent Technical Knowledge We were looking for a good used BMW Z4 with a manual transmission and had been searching for a while. There happen to be one at the dealership that Je We were looking for a good used BMW Z4 with a manual transmission and had been searching for a while. There happen to be one at the dealership that Jenny was able to show us. I had a number of technical questions and was quite impressed with how well versed Jenny was on these type of details. The next day we gave Jenny a call to request a test drive. When we got there, Jenny had the car all prepared for us. Following the test drive, Justin, the technical expert, was near the car and kindly asked if we had any questions. He was able to provide some additional details of the car's features. After that, and speaking further with Jenny, we decided to purchase the car. Jenny stayed late to close the deal and we certainly appreciated her being willing to accommodate us since we live 90 minutes away. Again, I was quite impressed with her technical knowledge and her professional manner as well as Justin's additions. Thank you...... Dan & Marilyn More

THE BEST Sean was Great ! made us feel relaxed about buying, ansewed all of our questions and more. Thankyou Sean ....... Dawn & Dan ... and we will buy our n Sean was Great ! made us feel relaxed about buying, ansewed all of our questions and more. Thankyou Sean ....... Dawn & Dan ... and we will buy our next truck from Sean...... More

Fantastic and Fast! Every time I step foot into this dealership I feel welcomed. They really strive to make you feel comfortable. Everybody is so nice to you! Every time I step foot into this dealership I feel welcomed. They really strive to make you feel comfortable. Everybody is so nice to you! More

Excellent service I had scheduled an appointment to have my snow tires switched out and was planning on waiting at the dealership while the work was preformed. As I re I had scheduled an appointment to have my snow tires switched out and was planning on waiting at the dealership while the work was preformed. As I reached the waiting area my service advisor Mike Baumeister approached me and said my car was due for oil, new spark plugs etc. and they would do that service that day. He had a loaner car waiting for me ready for me to go about my day as my service was being completed. That to me is excellent service. We are a family with 4 vehicles 2 of those being BMW's, an X5M and a 7 Series. one of the others is a Range Rover which is also a favorite however, the service for that vehicle has been less than average. And for that reason I will ALWAYS drive a BMW!! More

Salesman Sean Weckerly did a great job! Sean Weckerly did a great job of handling my European Delivery purchase. I had a lot of questions about the whole process and the few times Sean didn Sean Weckerly did a great job of handling my European Delivery purchase. I had a lot of questions about the whole process and the few times Sean didn't know the answer for sure, he knew who to contact in Munich and always emailed me an answer the next day. At the time I was purchasing, there was both a new website to spec out the car; and it was a new model. In both cases he was adept at answering my questions and explaining the features. Whenever there was a milestone date, he made sure I got the updates and new information about the car and the delivery. I couldn't have asked for better customer service. More