BMW of Madison

Zimbrick offers the best customer service Zimbrick, and in particular our recent sales rep, Kyle Cottier, are a credit to the brand. In many ways they out-perform BMW itself in customer servic Zimbrick, and in particular our recent sales rep, Kyle Cottier, are a credit to the brand. In many ways they out-perform BMW itself in customer service. I recently purchased a new BMW from Zimbrick though Kyle - my first from this dealership. While I live in Milwaukee, it was worth the trip to utilize Zimbrick as they truly go above and beyond to make sure you're satisfied. Each inquiry regarding the car met with prompt responses via email an other forms of communication. Buying a new car is fraught with anxiety but Kyle made everything easy by providing creative financing and warranty options. I did not feel a bit of pressure and ultimately drove away with a great car at a price I felt was very fair. More

The dealership that kept us with BMW Simply put, Zimbrick’s sales and customer service team is the reason we stayed loyal to BMW. We worked with Kyle Cottier who went above and beyond to Simply put, Zimbrick’s sales and customer service team is the reason we stayed loyal to BMW. We worked with Kyle Cottier who went above and beyond to renew our faith in the brand. He facilitated a smooth acquisition at every step from financing and trade-in to warranty packages. We are happily driving our wagon and feeling like we are back home with confidence that BMW - Zimbrick specifically - cares. Thanks, Kyle and Zimbrick Team! More

My Excellent Zimbrick Experience About four years ago I was diagnosed with AML, a type of leukemia. This month I was celebrating my being in remission for all of this time and decide About four years ago I was diagnosed with AML, a type of leukemia. This month I was celebrating my being in remission for all of this time and decided to move ahead with a "Bucket List" item of owning a BMW convertible. To say that my experience at Zimbrick was great would be an understatement. My Client Advisor Kyle Cottier was probably one of the best, if not the best, car salespeople I have ever worked with. His attention to detail, listening skills, and truly making sure that I was not only getting the right vehicle, (a 230i Series 2), but that we spent the least amount of time necessary to work out the deal, was greatly appreciated. He is a fine young gentleman, who it is apparent, is not only good at what he does, but has a passion for his work. Shout outs also go to Devon Stovall who did a great job walking me through the features of the vehicle, and Ken Wagner, the first Business Manager I worked with who did not try to upsell me on any additional products or services as we were finishing up the paperwork. My thanks to everyone I worked with at Zimbrick!! More

Great Service I've purchased several cars from Zimbrick's dealerships over the years, and this experience was one of the best. Jenny was knowledgeable, accessible, I've purchased several cars from Zimbrick's dealerships over the years, and this experience was one of the best. Jenny was knowledgeable, accessible, professional, and personable throughout the process of getting me into a reasonably priced convertible that was ten years younger than the one I had. More

Always so friendly, welcoming and professional!! Best experience I ever had at a car dealer. It’s first class! Jenny is so knowledgeable, efficient and personable. She’s the best!!! And the coffee Best experience I ever had at a car dealer. It’s first class! Jenny is so knowledgeable, efficient and personable. She’s the best!!! And the coffee is excellent, too! More

Jenny Rocks The most hassle-free car transaction ever. Jenny was very helpful and a joy to interact with. This is my second car that I bought from her. She has The most hassle-free car transaction ever. Jenny was very helpful and a joy to interact with. This is my second car that I bought from her. She has my future business. More

Easy transaction I purchased a CPO BMW and worked with Jenny. We completed the transaction over the phone and she arranged transportation. Communications was excelle I purchased a CPO BMW and worked with Jenny. We completed the transaction over the phone and she arranged transportation. Communications was excellent and the car arrived in good shape and as described. I would definitely work with Jenny and this dealership again. More

Enjoyable, pleasant Kyle was great to work with. He was friendly, knowledgeable, and responsive. I appreciated the time he took to find a car that met my needs. Kyle was great to work with. He was friendly, knowledgeable, and responsive. I appreciated the time he took to find a car that met my needs. More

Smooth transaction Zimbrick BMW had the exact used vehicle in stock I've been looking for. The salesperson Kyle Cottier was immediately helpful and pleasant. He didn't w Zimbrick BMW had the exact used vehicle in stock I've been looking for. The salesperson Kyle Cottier was immediately helpful and pleasant. He didn't waste time playing games..we reached a price we were both happy with quickly and the paperwork was smooth and quick as well. A very enjoyable experience! More

Best Reason To Return Again Jenny helped make an experience that for many people is not rewarding (except for the outcome of driving a new BMW) truly comfortable and equitable. Jenny helped make an experience that for many people is not rewarding (except for the outcome of driving a new BMW) truly comfortable and equitable. We don't generally enter into this process looking to make a new best friend. We've purchased several cars from this dealership over years and keep returning, and every experience hasn't been perfect. But Jenny did so much to make this transaction pretty, pretty good. We'll come back, not just because of her, but because of the other good people we've worked with at Zimbrick. More