BMW of Madison

Great experience, Love Zimbrick After having a not great experience with a competing premium brand and dealership with my previous vehicle, I shopped around and Jenny was amazing. S After having a not great experience with a competing premium brand and dealership with my previous vehicle, I shopped around and Jenny was amazing. She listened to what I was asking for (my list was long and specific). She was patient and a pleasure to work with. She was timely with responses to my many questions and even helped with questions I hadn't yet asked (but somehow she knew they were coming up next). More

What a great dealership! So glad we found this vehicle at this dealership, and very excited to find this great value in this car. Thankful they do trade in's. Kyle was helpfu So glad we found this vehicle at this dealership, and very excited to find this great value in this car. Thankful they do trade in's. Kyle was helpful to show how all the buttons worked 😜 because there are a lot of them! Thank you! More

Outstanding experience Jenny McAdow was great to work with. she wanted to know about me and my needs and worked to get me into the car that fit them. Will be back... Jenny McAdow was great to work with. she wanted to know about me and my needs and worked to get me into the car that fit them. Will be back... More

Thank You David Mueller! This is the second car I’ve purchased from the Zimbrick BMW dealership with the assistance of David Meuller. David understands the importance of liste This is the second car I’ve purchased from the Zimbrick BMW dealership with the assistance of David Meuller. David understands the importance of listening, conversing, and advising throughout the sales and delivery process. He is a quintessential “car guy” who was genuinely excited to quide me through the process. His knowledge and style resulted in a fun and satisfying buying experience. I was also was pleased to have spent time with a tech expert to go through the car’s functions and interfaces. Thanks David & Zimbrick for guiding me through the purchase of a fantastic vehicle. More

Excellent customer service! Jenny was a pleasure to work with. Her attention to the details made our experience extra special. We will definitely be going back to Zimbrick to buy Jenny was a pleasure to work with. Her attention to the details made our experience extra special. We will definitely be going back to Zimbrick to buy our next car. More

Genuine relationship with salesman and general manager It was so nice not to be mailed in the parking lot with salesmen. When we went into Zimbrick BMW we were greeted by Kyle Cottier. He became our sale It was so nice not to be mailed in the parking lot with salesmen. When we went into Zimbrick BMW we were greeted by Kyle Cottier. He became our salesman. He was knowledgeable about the cars we were looking at. We chose a 2011 Mercedes c - class. He treated like we just bought the most expensive car on the lot. Our next stop was getting the right deal on the c-class. Jay was fair. They were so friendly and generally made us feel good when all was said and done. I'd also like to say Jay and Kyle helped me out with a minor car issue. It didn't go as planned so they put me in a Loaner and said they would deliver my car to me. I by the way live about 50 miles away. Now that is service. Thank you Zimbrick for hiring competent people to work for you. It's so refreshing. Sincerely, Mitch and Bobbi Vogan More

Excellent customer service Kyle Cottier was very quick to respond to our request for a test drive of a used vehicle. He had the car washed just before our visit from Brookfield Kyle Cottier was very quick to respond to our request for a test drive of a used vehicle. He had the car washed just before our visit from Brookfield, and it was waiting at the front door. We took the car for a long drive while Kyle explained its various features - he definitely knows a lot about the cars on the Zimbrick lot. When we returned to the dealership, we discussed price in a very low pressure conversation. At the end of the conversation, we came to mutually agreeable price and terms. We would definitely recommend Kyle as an excellent Client Advisor, and Zimbrick BMW as a quality dealership. More

Quick and Painless - Great Experience I had been test driving cars all day and when I came to BMW, Kyle made the entire process quick, painless and actually enjoyable. Other car dealership I had been test driving cars all day and when I came to BMW, Kyle made the entire process quick, painless and actually enjoyable. Other car dealerships can be very pushy, and make it a very drawn out and frustrating experience. Right away Kyle knew exactly what I was looking for, in the price that I was looking for and about an hour later, I was driving away in a new car. Was an overall great experience without being too over the top or sales-y. Will definitely be coming back for any future leases or purchases. More

Jenny! Jenny! Who else would I turn to? I had been looking a long time at the i3 and wanted used. Difficult to find locally. Jenny talked a big game about getting me one that would fit what I had been looking a long time at the i3 and wanted used. Difficult to find locally. Jenny talked a big game about getting me one that would fit what I needed - year - miles - price. And she delivered! Not something often found in the car business, at least in my experience. My i3 was certified and perfect - even down to the car mats. Great experience. No B.S. and very helpful from start to finish. P.s. I was in and out in around an hour. More