BMW of Madison

Great service Overall great job, got my issues reolved quickly and for a fair price. Everyone was very friendly and great atmosphere. I will definitely take my car Overall great job, got my issues reolved quickly and for a fair price. Everyone was very friendly and great atmosphere. I will definitely take my car into them again. More

Excellent service. Very professional. All staff helpful, friendly n personable. Job well done by all. Kept me fully posted n very congenial n respectful. Look fed to any Very professional. All staff helpful, friendly n personable. Job well done by all. Kept me fully posted n very congenial n respectful. Look fed to any future visits. Jen runs excellent group. More

Fantastic Purchase Experience Given the amount of time I spend in my car, I knew I wanted a BMW convertible. I was on the fence as to whether a 230i or a 430i was the way to go. Li Given the amount of time I spend in my car, I knew I wanted a BMW convertible. I was on the fence as to whether a 230i or a 430i was the way to go. Living out of state, but in Madison for work, I stopped by Zimbrick because their online inventory had both and I wanted to compare the 230 and 430 options. To my surprise, and with Kyle's expertise, I wound up falling in love with a CPO 230i on the lot. I was able to test-drive both vehicles, and when I wanted to see the two vehicles side-by-side to see their sizing closer up, Kyle rearranged cars for me to do so. Kyle walked me through all of the steps and made what I assumed would be a complicated cross-state process of selling my previous boring vehicle and then purchasing my new convertible incredibly simple! This morning after a service issue with my local BMW dealer, I brought my car into Zimbrick for some quick help. Stacy was incredibly thoughtful, and to my surprise (8 months later!), Kyle recognized me and my car and stopped over to inquire how things were going. Fabulous service and I'd recommend purchasing from Kyle in a heartbeat. More

Great Customer Service This BMW dealership made my purchase of my new vehicle a great and hazzle free experience. I picked up today my new 2018 SUV and very happy with it. This BMW dealership made my purchase of my new vehicle a great and hazzle free experience. I picked up today my new 2018 SUV and very happy with it. Tim was an excellent advisor and showed great customer service. This is my second BMW and planning to keep it for long time. More

Used Lexus Purchase I had been searching for a specific car for awhile as I had done my research and knew what I wanted. I found one pop up at Zimbrick BMW and called th I had been searching for a specific car for awhile as I had done my research and knew what I wanted. I found one pop up at Zimbrick BMW and called that day. I met with Kyle and he had the car ready ahead of time. He was able to provide a lot of information about the car and all documents that I asked for. We took a test drive and while we were out my trade-in was assessed (and cleaned!) and we talked for short time until we agreed on a fair price. Overall the sale was stress free, And I felt like I wasn’t being pressured into anything, which is very common at most dealerships. Kyle was very knowledgeable, very friendly, and was easy to reach (I didn’t pick up the car for another couple days) as we went back and forth through email, and over the phone. At the end of the day, I am very pleased with my new car, very pleased with the service and would happily recommend Zimbrick BMW and Kyle, to anyone. More

A Perfect Storm Hello Car Nation, my name is Bill and I love cars. Learning their nuances, strengths and weaknesses, and trying to blend my driving experience to the Hello Car Nation, my name is Bill and I love cars. Learning their nuances, strengths and weaknesses, and trying to blend my driving experience to the cars’ attributes is a passion for me. Luckily I found a make, a dealership, and a sales team who together create a perfect storm for a buyer like me. I value the driving experience, the technical capabilities of my 4 series BMW, and the skill, empathy, and passion of my sales professional, Ms. McAdow. I believe I am a tough sale in that I ask for and expect a lot. The BMW product, their service team and Ms McAdow somehow finds ways to meet or exceed all my expectations. If you want to buy a car you need to try them out, it’s that simple. See you in the passing lane! Bill More

Efficient and collaborative! Kyle at Zimbrick BMW listened to my stated needs, asked open questions demonstrating that he understood what I was looking for, then worked hard to fi Kyle at Zimbrick BMW listened to my stated needs, asked open questions demonstrating that he understood what I was looking for, then worked hard to find me what worked for me. He helped to minimize He stress throughout the entire buying process. More

Love My New BMW Running a quick errand has become something to look forward to with my new BMW. Jenny McAdow was a huge help in walking me through the sales process, Running a quick errand has become something to look forward to with my new BMW. Jenny McAdow was a huge help in walking me through the sales process, answering all the questions that I had, and making sure I had a car that was right for me. I also liked how she was up front with me about the fact that the coverage options weren't in my best interest right now due to the low mileage on the car. More

Zimbrick is the Best! We had a great experience at Zimbrick BMW. We test drove and fell in love with the car and then we ended up purchasing the car all in the same visit. We had a great experience at Zimbrick BMW. We test drove and fell in love with the car and then we ended up purchasing the car all in the same visit. In total it took alittle over one hour of our time, not bad!! When I picked up the (used) car two days later, it was ready to go with brand new tires which was a surprise and no additional cost to me!! Kyle was helpful and informative and made the car buying process enjoyable and stress-free. I highly recommend both Kyle and the entire Zimbrick team. Thanks Zimbrick! More

Great experience! Jenny McAdow was a great resource. She helped my husband and I figure out what vehicle was the best fit for our family needs. I’m in love with my new Jenny McAdow was a great resource. She helped my husband and I figure out what vehicle was the best fit for our family needs. I’m in love with my new BMW! More