Alderson BMW - Service Center

Stopped in with a taillight problem that started today and was given a brick-wall of service. I admit I stopped in an hour before they closed however a friendly I'll take your info would have been nice, a and was given a brick-wall of service. I admit I stopped in an hour before they closed however a friendly I'll take your info would have been nice, and perhaps a better solution then we have to verify the problem for warranty service (LEDs in the light are acting up and not serviceable, they're half as bright as the other side and only half are working.) A quick google on my phone on the way to the dealer revealed a TSB about a bad batch BMW had in cars. I'm 100 miles out from a dealer and would have liked to have had a better answer then the deer in the headlights I received. It's as simple as telling somebody you don't want to look at the 5 minute issue then to make a few excuses. 20k miles on my 09 335D I'll be taking my business to Amarillo. More

Bogus staff and lier staff leader- Tim - he will keep your car for a week to change wiper blades and he will take genuine parts out of your car to install it in their dealership inventory to give warrant your car for a week to change wiper blades and he will take genuine parts out of your car to install it in their dealership inventory to give warranty to buyers. STAY AWAY from Alderson BMW (period) More

Very good service, nice people. They return calls quickly and charge somewhat reasonable prices for a luxury car dealership. Parts people are nice as well. In addition, I had an excellent sales exp quickly and charge somewhat reasonable prices for a luxury car dealership. Parts people are nice as well. In addition, I had an excellent sales experience at this dealership. Alderson has been around Lubbock for about 50 years, and it's because people keep coming back. The dealer motto is "Legacy of Excellence, Committed to the Future." It is no wonder! More