BMW of Loveland

We purchased a BMW M550i from BMW of Loveland this week. We arrived late on a Friday evening to look at the car, due to traffic delays the dealership was about to close. Our sales consultant T Tisdon and t We arrived late on a Friday evening to look at the car, due to traffic delays the dealership was about to close. Our sales consultant T Tisdon and the Sales Manager stayed for almost 2 hours past closing to help us. We returned the next morning and we were very impressed that the entire transaction took less than two hours. We were treated a valued friends by everyone at the dealership. We will be back to make our next our next purchase with T and the rest of the family at BMW of Loveland. I highly recommend them to anyone. More

Three of my BMW leases (two 3 series and one X3) originated from BMW of Loveland (former Co's BMW Center). All three times I worked with sales manager Kim. She is diligent, knowledgeable, quickly r originated from BMW of Loveland (former Co's BMW Center). All three times I worked with sales manager Kim. She is diligent, knowledgeable, quickly responds to my emails, and is willing to work on the deal. So far, I have had the best deals from this dealership than any other dealership in Colorado. In 2021, I worked with a sales advisor T.Tisdon. She is great! No sales push, timely follow-up on every question I had, good sense of humor. The closing of the deal was painless and without any delays, thanks to their finance guy. Overall, I had only great experiences and customer service with this dealership for 6 years I know them. More

Horrible service since changing to John Elway ownership. When owned by Co's, the service was spectacular. Now....miserable at best. After striking a pothole at DIA (construction area), car was evaluated. When owned by Co's, the service was spectacular. Now....miserable at best. After striking a pothole at DIA (construction area), car was evaluated. Cost was > $1000.0 for new tire, check alignment and some 'part'. They DO NOT ACCEPT OR WORK WITH YOUR INSURANCE CARRIER. Now USAA states the claim is less than our $ 500 deductible. No invoice provided when we picked up the car. Cannot contact anyone for a copy.... AVOID this place. We are actively seeking alternative sinces the customer service has turned into trash. More

Took my car in for low oil light. Paid over 5k in repairs. Large amount of unexpected repairs. My heater worked fine with no problems prior to taking to shop. Within 2 hrs after picking up after r repairs. Large amount of unexpected repairs. My heater worked fine with no problems prior to taking to shop. Within 2 hrs after picking up after repairs were completed, I called to let them know the heater on driver side was not working. They took it back and wanted to charge me an additional $500 to repair. Told me something coincidentally broke to make the heater not work while in the shop for other repairs. Even though they did an antifreeze flush which is known to sometimes be related causing this exact heating issue. They insist it is not related and coincidental. I refused to pay anymore after being bled for over 5k, so now I have a cold car as result. Brian is who I worked with. It is no longer CO's, is under new ownership.... Would not recommend. Also found out they are not BBB accredited.... More

I always receive high quality and timely service on my X5. Konnor Morgan does a great job as my service manager. He is competent, patient and courteous and always willing to help when I have questions. X5. Konnor Morgan does a great job as my service manager. He is competent, patient and courteous and always willing to help when I have questions. More

Excellent deals and great staff members So finally got the best deal here on a demo 2020 BMW 740i X-drive. Nobody in the country came close to the deal which they had, and I know that becaus So finally got the best deal here on a demo 2020 BMW 740i X-drive. Nobody in the country came close to the deal which they had, and I know that because I was working with multiple dealerships. I worked with Trevon Yep as my salesperson, Kim Calaway as the sales manager and even had an opportunity to work with Lindsay Moentner, since it was an out of state deal. Trevon is extremely responsive as far as communication. He even responded on his days off. He sent me video tours of the vehicle exterior and interior, since I was not able to look at the vehicle in person. Kim answered all questions and concerns promptly as well and is very knowledgeable in the financial side of the deal . Lindsay is the title clerk and she made sure all the elements such as taxes, title fee and all other aspects of the deal were covered. There was a very minor glitch with taxes, and Lindsay made things so much smoother and was a breeze to work with. If you are shopping for a new/demo/used BMW in the area make sure you stop by here and work with the dream team mentioned above. You will not be disappointed. More

Friendly and prompt service Cos BMW is always a good experience with friendly advisors and prompt service. I enjoy The help they give us when we go in for service and the explana Cos BMW is always a good experience with friendly advisors and prompt service. I enjoy The help they give us when we go in for service and the explanation of the services required. More

Fantastic service as always. In addition to the oil service I got a through car inspection and a great car cleaning service. They never try to ask you to do any unnecessary work on your car. service I got a through car inspection and a great car cleaning service. They never try to ask you to do any unnecessary work on your car. More

Fantastic service! Great work on routine maintenance, spark plugs, micro filter. Loaner vehicle was terrific. Really enjoyed the friendly service and amazing staff. Will be back! spark plugs, micro filter. Loaner vehicle was terrific. Really enjoyed the friendly service and amazing staff. Will be back! More

Awesome professional staff and the facilities were clean welcoming! Will make this my primary service facility for my BMW. I will refer my friends & family to this facility! welcoming! Will make this my primary service facility for my BMW. I will refer my friends & family to this facility! More