BMW of Loveland
Loveland, CO
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I always receive high quality and timely service on my X5. Konnor Morgan does a great job as my service manager. He is competent, patient and courteous and always willing to help when I have questions. X5. Konnor Morgan does a great job as my service manager. He is competent, patient and courteous and always willing to help when I have questions. More
Excellent deals and great staff members So finally got the best deal here on a demo 2020 BMW 740i X-drive. Nobody in the country came close to the deal which they had, and I know that becaus So finally got the best deal here on a demo 2020 BMW 740i X-drive. Nobody in the country came close to the deal which they had, and I know that because I was working with multiple dealerships. I worked with Trevon Yep as my salesperson, Kim Calaway as the sales manager and even had an opportunity to work with Lindsay Moentner, since it was an out of state deal. Trevon is extremely responsive as far as communication. He even responded on his days off. He sent me video tours of the vehicle exterior and interior, since I was not able to look at the vehicle in person. Kim answered all questions and concerns promptly as well and is very knowledgeable in the financial side of the deal . Lindsay is the title clerk and she made sure all the elements such as taxes, title fee and all other aspects of the deal were covered. There was a very minor glitch with taxes, and Lindsay made things so much smoother and was a breeze to work with. If you are shopping for a new/demo/used BMW in the area make sure you stop by here and work with the dream team mentioned above. You will not be disappointed. More
Friendly and prompt service Cos BMW is always a good experience with friendly advisors and prompt service. I enjoy The help they give us when we go in for service and the explana Cos BMW is always a good experience with friendly advisors and prompt service. I enjoy The help they give us when we go in for service and the explanation of the services required. More
Fantastic service as always. In addition to the oil service I got a through car inspection and a great car cleaning service. They never try to ask you to do any unnecessary work on your car. service I got a through car inspection and a great car cleaning service. They never try to ask you to do any unnecessary work on your car. More
Fantastic service! Great work on routine maintenance, spark plugs, micro filter. Loaner vehicle was terrific. Really enjoyed the friendly service and amazing staff. Will be back! spark plugs, micro filter. Loaner vehicle was terrific. Really enjoyed the friendly service and amazing staff. Will be back! More
Awesome professional staff and the facilities were clean welcoming! Will make this my primary service facility for my BMW. I will refer my friends & family to this facility! welcoming! Will make this my primary service facility for my BMW. I will refer my friends & family to this facility! More
Always superior service. Down to earth with a great explanation of any maintenance or repair needs. Brian Bowden is very knowledgeable. Great car wash too! explanation of any maintenance or repair needs. Brian Bowden is very knowledgeable. Great car wash too! More
No pressure sales and great support I bought my husband an off-lease, pre-owned certified X3 from Tony Stuart at Co's BMW and it was a hands-down tie for the best dealership experience I I bought my husband an off-lease, pre-owned certified X3 from Tony Stuart at Co's BMW and it was a hands-down tie for the best dealership experience I have ever had. Not coincidentally, the other great dealership experience I had was at Co's 5 years ago when I purchased my first used BMW from Matt. What I love about Co's and my experience with Tony: he promised to get us floor mats since they weren't in the vehicle and he actually followed through. Tony suffered through two test drives: mine to ensure the handling of the car was responsive and stable in the tight traffic circles taken at silly speeds and my husband's to ensure that the braking and handling met his crazy-man test-drive needs (the only time he drives like that). Tony also suffered through several days of "what about this and what about that" OCD engineer questions even after we purchased the car and took it home. The entire time pre- and post-purchase he helped us with a kindly demeanor and the mellow approach of a driving instructor. We hadn't intended to actually buy a car that day since we had literally just begun the half-hearted search, but the combination of the fair deal on the car, the no-haggle pricing, and my previous good experiences both buying a vehicle and servicing that vehicle at Co's BMW made it impossible to pass up. I am forever in Tony's debt for helping me displace my husband's beloved Subaru with something fun to drive, absurdly quiet, and lacking in nerve-wracking body roll. Keep up the good work, Co's! More
The typical but expected experience from the service department. From the service desk greeter to service advisor (Konner) to the shuttle driver it was all good. They are all an asset to your dealershi department. From the service desk greeter to service advisor (Konner) to the shuttle driver it was all good. They are all an asset to your dealership. Thank you for taking care of my needs. More
Fast and easy I had a scheduled appointment to have my oil changed and had to reschedule later that morning. They rescheduled even though they had a fully booked d I had a scheduled appointment to have my oil changed and had to reschedule later that morning. They rescheduled even though they had a fully booked day. I appreciate everything they do for me to keep my car in excellent condition. Thank you Konner and the top notch service team! More