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BMW of Loveland
Loveland, CO
290 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 290 reviews
December 07, 2022
My deceased husband and I have been very loyal to BMW Loveland because of the expert, professional services we have always received. A special thanks goes out to Geoffry McCormack in the service departme Loveland because of the expert, professional services we have always received. A special thanks goes out to Geoffry McCormack in the service department as well as the receptionist who answers the phone! Geoff goes over-and-above for me every time I need help, and has taken me under his wing since my husband's death. (I know absolutely nothing about cars and consider him my "car guy"!!!) Please make sure to give Geoff proper acknowledgement for perfect customer service. More
by Jana
Employees Worked With
Geoff McCormack
November 29, 2022
Was interested in a vehicle this dealership had just taken in on trade before thanksgiving. Kaehler asked me to wait for it to be detailed and parts to be replaced to schedule a test drive and he'd be taken in on trade before thanksgiving. Kaehler asked me to wait for it to be detailed and parts to be replaced to schedule a test drive and he'd be in touch. The next time i hear from him (monday after thanksgiving) he tells me its sold and if I'd be interested in another vehicle. Terrible customer service on his part. More
by Lkboehm
Employees Worked With
Kaehler
August 22, 2022
Recently moved here and needed a car. My first weekend I found a Mini JCW at BMW/Mini of Loveland. The car was a recent trade and had a couple of issues. My salesman, Jared, from our ini My first weekend I found a Mini JCW at BMW/Mini of Loveland. The car was a recent trade and had a couple of issues. My salesman, Jared, from our initial meeting to the close of sale, was very helpful in addressing those issues and any additional issues I had. The sales manager, Alex, was also very accommodating in terms of the pricing of the vehicle and setting me up w a loaner while the car was in service for the minor repairs it needed (even though they were out of loaners). I can’t thank you guys enough. I’m lovin the JCW. 👍🏽 More
by mtv65
Employees Worked With
Jared and Alex
July 09, 2022
Jerrod was very courteous and helpful. I had inquired on line about a 2017 Subaru Forester, He took the time to go to the vehicle and determine some conditions that I inquired about and I had inquired on line about a 2017 Subaru Forester, He took the time to go to the vehicle and determine some conditions that I inquired about and gave me a call back with his findings. He also called back to advise me that the vehicle has sold. All in all, a pleasant experience, even though I didn't make a purchase. More
by bkadams
Employees Worked With
Jerrod
June 25, 2022
Easy process! Erin Weigang and Alex Vuko were a big help before, during and after my purchase. The process was seamless and they even helped to follow-up on some i Erin Weigang and Alex Vuko were a big help before, during and after my purchase. The process was seamless and they even helped to follow-up on some items post-sale/delivery. I would happily buy again from BMW of Loveland. Thank you for the help and great service! More
by Brent
Employees Worked With
Erin Weigang and Alex Vuko
June 05, 2022
Erin Weigang was on every aspect of my request. She was a joy to communicate with. She always answered all my questions almost immediately and this dealership was willing to accommodate my requests She was a joy to communicate with. She always answered all my questions almost immediately and this dealership was willing to accommodate my requests. Highly recommend shopping here! More
by scaler007
Employees Worked With
Erin Weigang
May 16, 2022
Ordered a BMW and had a signed sales agreement in place. When picking the vehicle up months later after it arrived from Germany, the sales manager, Chad Stackhouse, bumped the price up to include destinatio When picking the vehicle up months later after it arrived from Germany, the sales manager, Chad Stackhouse, bumped the price up to include destination and handling charges among other charges due to what he called an error on their part as they recorded the MSRP as built on the purchase agreement which didn't include the destination and handling charges. The day we ordered the vehicle and signed the purchase agreement I pointed out that they didn't include the destination and handling charges (Total Price MSRP) and verified that they WERE NOT going to charge for the destination and handling. I had this in writing and showed it to the manager. One of the issues was the manager I was picking the car up from was not the manager who agreed to the purchase price and signed the purchase agreement with me. I was told the purchase agreement was just a piece of paper - They didn't view it as a contract and they didn't have to honor the price. I was told if I didn't like it, they would sell the vehicle to someone else. The sales manager was very unprofessional and very aggressive. Horrible purchase experience. Buyer beware. More
by Landcruiser123456
Employees Worked With
Chad Stackhouse
February 11, 2022
Matthew Sandine is by far the best salesperson in the automotive business. Definitely has changed my perspective on car dealership and customer service. Matt is like family and very caring and informativ automotive business. Definitely has changed my perspective on car dealership and customer service. Matt is like family and very caring and informative at what he does. Looking forward to a long term relationship for vehicles to come. More
by joeziassicg
Employees Worked With
Matthew Sandine
