BMW of Loveland

Recall They were very nice. Also washed and vacuumed my car. Didn't need to change air bags. But wished they would have reset air bag light. They were very nice. Also washed and vacuumed my car. Didn't need to change air bags. But wished they would have reset air bag light. More

Great experience with no fuss Sales person was helpful, answered all my questions and was even helpful after the sale went though. Finalizing the documents went reasonably well and Sales person was helpful, answered all my questions and was even helpful after the sale went though. Finalizing the documents went reasonably well and not too long. The rest of the staff were helpful also. More

Amazing customer service I was always intimidated to go into a BMW dealership but my husband saw a truck there he really wanted to look at we were treated like we were the onl I was always intimidated to go into a BMW dealership but my husband saw a truck there he really wanted to look at we were treated like we were the only customers that were there from the Colin the salesman to the manager and finance gentleman. I would highly recommend this dealership we will definitely go back again we were able to get the truck he wanted and a amazing deal.. More

Disappointing The salesperson's failure to meet several (admittedly minor) post-sale commitments turned a generally positive day-of-sale experience into a nagging d The salesperson's failure to meet several (admittedly minor) post-sale commitments turned a generally positive day-of-sale experience into a nagging disappointment. I was told that the title assignment would be expedited if I went to the trouble and expense of paying by wire. I did, it wasn't. My promised clean emissions report (required by law unless waived by buyer) was "around here somewhere." Turned out to be a "go do it yourself" voucher. Classy. Ten weeks later I am still waiting for an interior trim piece that was documented in the sales paperwork. Have received repeated, lame excuses. This group lacks integrity or basic operational capability. Save yourself a headache and shop elsewhere. More

Service Department retains customers I had a good experience with the sales team and buying my BMW at COs. However, it is the amazing service department that will ensure I buy my next car I had a good experience with the sales team and buying my BMW at COs. However, it is the amazing service department that will ensure I buy my next car at COs. Brian, my service advisor, has taken the time to get to know me and my family. He will go the extra mile to make sure I’m completely satisfied with the service and has helped me several times to make the best decisions for my car and my wallet. More

Buying a pre-owned vehicle Sales representatives were very helpful in the buying process. The purchase went smoothly and very efficient. Technicians assisted us in learning al Sales representatives were very helpful in the buying process. The purchase went smoothly and very efficient. Technicians assisted us in learning all the features in newer vehicles. More

Great Service The level of communication and care I receive from the Crew at Co’s has always been top notch. I appreciate their commitment to excellence - highly r The level of communication and care I receive from the Crew at Co’s has always been top notch. I appreciate their commitment to excellence - highly recommend Brian Bowden in service. More

Happy Customer The service at COs BMW has been excellent each and every time we have needed work done in the last eight years. That same level of professionalism wa The service at COs BMW has been excellent each and every time we have needed work done in the last eight years. That same level of professionalism was evident in the purchase of a new BMW. Thank you to all! More

Great Service! Brian and the techs were great! Followed up to make sure the experience was good on my 7 series. Great loaner car as well! Thanks! Brian and the techs were great! Followed up to make sure the experience was good on my 7 series. Great loaner car as well! Thanks! More

Excellent Service Very cordial family dealership with strong local history. Took my 2016 M6 to Co’s for periodic service (I originally bot the car in Texas but now kee Very cordial family dealership with strong local history. Took my 2016 M6 to Co’s for periodic service (I originally bot the car in Texas but now keep it in CO). Very satisfied with the entire service experience. Well done More