BMW of Loveland
Loveland, CO
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Responsive So far we have had a very good experience. Staff is responsive to our questions and active at pursuing answers. We have been waiting two weeks for o So far we have had a very good experience. Staff is responsive to our questions and active at pursuing answers. We have been waiting two weeks for our new vehicle to come from out of state, so this review has more to come in the future. So far so good, hence the 4 star rating. More
Top notch customer service We dealt with JJ on our purchase and he made the deal as efficient as possible. He gave us the opportunity to test drive as many vehicles as we though We dealt with JJ on our purchase and he made the deal as efficient as possible. He gave us the opportunity to test drive as many vehicles as we thought necessary and was very patient and friendly. The financing part of the process was even very quick and efficient! Love my new (previously owned) bmw and will certainly recommend Co’s To anyone seeking a new car or used car experience. More
New Car Hi Chris, I loved bumping in to you at the door! Tony is the bomb to work with! Fun and knowledgeable. Everyone is always so friendly and fun. Hi Chris, I loved bumping in to you at the door! Tony is the bomb to work with! Fun and knowledgeable. Everyone is always so friendly and fun. More
Good experience purchasing a car We had a very pleasant experience negotiating for and purchasing a new vehicle at Co's. I know that sounds impossible! From our first test drive throu We had a very pleasant experience negotiating for and purchasing a new vehicle at Co's. I know that sounds impossible! From our first test drive through our final negotiation, the team at Co's worked together to make sure we found a vehicle that we wanted, negotiated a fair value for our trade-in, answered all technical questions, and all without wasting a moment of our time. We strongly recommend this dealership. More
Made Time for Me I had a flat tire on my x5 with a lengthy commute to work but Co’s had no official service appointments available. They gladly worked me in the next d I had a flat tire on my x5 with a lengthy commute to work but Co’s had no official service appointments available. They gladly worked me in the next day and replaced all 4 tires while providing me with a loaner car for the duration. I was really pleased with their accommodating service. More
Repeat customer This is the fourth car I have leased from Co’s And they always take good care of me. Great people to buy a car from. This is the fourth car I have leased from Co’s And they always take good care of me. Great people to buy a car from. More
Co's has provided our family w/ generations of great service It is always a roll of the dice when you have a new service writer at a dealership. When our last left the dealership, we were referred to a new writ It is always a roll of the dice when you have a new service writer at a dealership. When our last left the dealership, we were referred to a new writer (Brian). I can not express the feeling of working with a new representative that treated us like he has helped us for years! My father was a CO's customer, I have been a CO'S customer and my son Chris is now enjoying the privilege of your service! More
Co's customer service is always excellent. When it's time for routine service, Co's sends an email, and the appointment is set up painlessly on-line. The service is performed at the appointed When it's time for routine service, Co's sends an email, and the appointment is set up painlessly on-line. The service is performed at the appointed hour, and they get me back on the road quickly. More
Professional customer service CO’s BMW provided me the excellent customer service I expect from a BMW dealer. The Service Advisors made sure they had taken care of all my issues. CO’s BMW provided me the excellent customer service I expect from a BMW dealer. The Service Advisors made sure they had taken care of all my issues. More
Great Customer Service Took my X3 to Co's for routine maintenance. Service was completed earlier than anticipated and the service agent was helpful and friendly. While at Took my X3 to Co's for routine maintenance. Service was completed earlier than anticipated and the service agent was helpful and friendly. While at Co's for the service, I met with a member of the sales staff (unscheduled) to discuss options for my next BMW. He went out of his way to show me a new vehicle and answer my questions. The above is typical of the excellent customer service that I receive every time I visit Co's. More