BMW of Loveland

Co's customer service is always excellent. When it's time for routine service, Co's sends an email, and the appointment is set up painlessly on-line. The service is performed at the appointed When it's time for routine service, Co's sends an email, and the appointment is set up painlessly on-line. The service is performed at the appointed hour, and they get me back on the road quickly. More

Professional customer service CO’s BMW provided me the excellent customer service I expect from a BMW dealer. The Service Advisors made sure they had taken care of all my issues. CO’s BMW provided me the excellent customer service I expect from a BMW dealer. The Service Advisors made sure they had taken care of all my issues. More

Great Customer Service Took my X3 to Co's for routine maintenance. Service was completed earlier than anticipated and the service agent was helpful and friendly. While at Took my X3 to Co's for routine maintenance. Service was completed earlier than anticipated and the service agent was helpful and friendly. While at Co's for the service, I met with a member of the sales staff (unscheduled) to discuss options for my next BMW. He went out of his way to show me a new vehicle and answer my questions. The above is typical of the excellent customer service that I receive every time I visit Co's. More

CO’s for customer service I had an urgent issue with my vehicle and Konner from service was able to give me road-side advice as well as find an appointment for me at my earli I had an urgent issue with my vehicle and Konner from service was able to give me road-side advice as well as find an appointment for me at my earliest convenience. I felt taken care of and appreciated. More

Very helpful and informative. And patient. Would def recommend to others that might be looking for a car. It took some time but we found the correct car. and informative. And patient. Would def recommend to others that might be looking for a car. It took some time but we found the correct car. More

Unhappy with service rep I called service to schedule a recall fix. Brian, the service rep did not return my call that same day but the next morning. By the way, I called ab I called service to schedule a recall fix. Brian, the service rep did not return my call that same day but the next morning. By the way, I called about 9 in the morning. When I dropped the car I told him I needed it by 4:00 and he said no problem and that he would call. I called him at 4:45 and he said I thought I called. We were waiting for a call and it never came. He said the car was ready so we came to pick it up. The result of the delay was screwing up our at home dinner plans so we had to eat out. That free fix cost me 50 dollars. More

Zero pressure - courteous Was looking for a step up in my car and I thought a BMW would be a good option. Everyone was welcoming and courteous and put no pressure whatsoever o Was looking for a step up in my car and I thought a BMW would be a good option. Everyone was welcoming and courteous and put no pressure whatsoever on me in my search for that perfect ride. More

Consistently amazing I purchased my BMW from CO’S over 2 years ago. I love my BMW but the reason I will purchase all my vehicles from CO’s is the service and attention t I purchased my BMW from CO’S over 2 years ago. I love my BMW but the reason I will purchase all my vehicles from CO’s is the service and attention to detail I receive with every interaction. They consistently wow me with every visit. More

In good hands I purchased a vehicle from a non BMW dealer that has very low mileage. A couple messages popped up telling me I needed to service a few issues to sat I purchased a vehicle from a non BMW dealer that has very low mileage. A couple messages popped up telling me I needed to service a few issues to satisfy warranty. The dealership I bought from did not step up and CO's did! Their enthusiasm for cars and keeping BMW drivers happy is why I recommend anyone interested in diving these machines go to CO's as the first option. More

Superior experience in every regard! We recently purchased a new BMW X1 at Co’s, and we had an excellent experience in all regards. The BMW vehicle speaks for itself in terms of the supe We recently purchased a new BMW X1 at Co’s, and we had an excellent experience in all regards. The BMW vehicle speaks for itself in terms of the superior engineering and handling, safety features, technological advances, options, styling, and luxury. The Co’s campus and buildings are very attractive, pleasant, and welcoming, and you feel comfortable immediately upon entering. The service department is fast, efficient, and has superior expertise. However, it is the actual customer experience at Co’s that stands out as exceptional in every way. Whenever we have had business of any sort with Co’s, including for our previous BMW, we are always struck with one critical feature; every single person we interact with is always positive, pleasant, courteous, respectful, helpful, knowledgable, and professional, This has been true for the receptionists, service department, parts department, tech-help technicians, and sales personel. Every single individual at Co’s, without fail, truly goes out of their way, above and beyond, to ensure that you as a client receive the best possible service and results and are 100% satisfied in every way. That kind of ambience, culture, and customer service will bring us back every time. More