BMW of Little Rock
Little Rock, AR
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Low tire Not fixed yet, but treated so well I felt like the only one there. I appreciated the attempt. Will need another trip as the problem wasn’t solved Not fixed yet, but treated so well I felt like the only one there. I appreciated the attempt. Will need another trip as the problem wasn’t solved More
Very friendly and wonderful lounge to wait in. It is always a relaxing , reasonable wait in the comfort of their multi-faceted lounge area, with all the drinks and snacks you could want. It is always a relaxing , reasonable wait in the comfort of their multi-faceted lounge area, with all the drinks and snacks you could want. More
Excellent service! Encountered a tire failure due to a road hazard. Contacted the Little Rock BMW Service department by cellphone and they stated to bring the car in Encountered a tire failure due to a road hazard. Contacted the Little Rock BMW Service department by cellphone and they stated to bring the car in and they would fit the work in their schedule. I drove the car for over 50 miles with a flat tire to the service center. Within about two hours I was back on the road. Couldn't have gotten any better service any other place. More
Excellence ****** Wonderful to work with. From sales to service, An excellent experience! We ordered our BMW and it came in quickly and exceeded our expectations! Finan Wonderful to work with. From sales to service, An excellent experience! We ordered our BMW and it came in quickly and exceeded our expectations! Finance did great and helped get us in and out quickly. Highly recommended! More
Excellence in all areas I have never in all my years had such an excellent experienced as I had with the staff of BMW of Little Rock. All your Employees bent over backwards t I have never in all my years had such an excellent experienced as I had with the staff of BMW of Little Rock. All your Employees bent over backwards to accomidate my every need. The professionalism, knowledge, and courtesy of my salesman, and all who played a part in my purchase are second to none. A big thank you to Terrance , and Tonya for your sacrifices on Christmas Eve away from your family after hours to accommodate my special request. More
Great dealership Everyone was very helpful with me in choosing the right car for me at a reasonable price. My only concern was that I was told come back the next day t Everyone was very helpful with me in choosing the right car for me at a reasonable price. My only concern was that I was told come back the next day to get a better understanding of how to use my car's technology because they were about to close soon. When I called to talk with someone called"genius"the next day; he seemed annoyed by the call and he didn't do appointments on Saturday. Seems like there is lack of communication between departments. More
Best experience you could hope for! You never look forward to having to have your car in the shop, but the people at BMW Little Rock service department went above and beyond to be helpfu You never look forward to having to have your car in the shop, but the people at BMW Little Rock service department went above and beyond to be helpful. I broke down in middle of a business trip in Arkansas and had to be towed to the dealership. They kept me informed, gave me a loaner, and helped me arrange to get home the weekend before Christmas. Great group of people. I can not recommend them enough!!! More
Great job guy just what I expected from BMW. Great job at a bad time way to go. It was at Christmas time and not convenient they took care of me with a loaner durying that time it was great.. Great job at a bad time way to go. It was at Christmas time and not convenient they took care of me with a loaner durying that time it was great.. More
Great experience Dylan gave great customer service. Super helpful and friendly. The waiting area was well stocked and clean. The courtacy vehicle was nice. Overall wha Dylan gave great customer service. Super helpful and friendly. The waiting area was well stocked and clean. The courtacy vehicle was nice. Overall what to expect from a dealership. More
Helpful and easy! I’m 17 years old and they took care of me the same as they would a 35 year old. Everyone was polite & very helpful! I’m 17 years old and they took care of me the same as they would a 35 year old. Everyone was polite & very helpful! More