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BMW of Little Rock

Little Rock, AR

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rated
762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

December 31, 2018

Low tire Not fixed yet, but treated so well I felt like the only one there. I appreciated the attempt. Will need another trip as the problem wasn’t solved More

by dr4ku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Dylan Long, Michael Blann
Jan 03, 2019 -

BMW of Little Rock responded

We are very pleased to know you had a good overall service experience with us. We do appreciate you and your positive feedback! Thanks again for your business!

December 31, 2018

Very friendly and wonderful lounge to wait in. It is always a relaxing , reasonable wait in the comfort of their multi-faceted lounge area, with all the drinks and snacks you could want. More

by MARGDORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Seaman, Steven Vaughn
Jan 03, 2019 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to know you had a great and overall friendly service experience during your visit! We appreciate you and your business! Thanks again!

December 29, 2018

Excellent service! Encountered a tire failure due to a road hazard. Contacted the Little Rock BMW Service department by cellphone and they stated to bring the car in More

by LHUBENAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Jack Tester, Dylan Long
Dec 30, 2018 -

BMW of Little Rock responded

We are very pleased to know you had an excellent service experience with our team! We appreciate you and your positive feedback! Thank you for your business!

December 29, 2018

Excellence ****** Wonderful to work with. From sales to service, An excellent experience! We ordered our BMW and it came in quickly and exceeded our expectations! Finan More

by kiwi1237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Cashion, Michael Blann
Dec 30, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We love to hear you had a great overall experience with our service during your visit! We do appreciate you and your business! Glad we could exceed your expectations! Come back and see us!

December 29, 2018

Excellence in all areas I have never in all my years had such an excellent experienced as I had with the staff of BMW of Little Rock. All your Employees bent over backwards t More

by DANWELCH2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Tonya Cashion, Terence Bronson
Dec 30, 2018 -

BMW of Little Rock responded

Dan, thank you for sharing your positive feedback! We love to hear you had an excellent experience with Terrance and Tonya during your visit! We do appreciate you and your kind words! Thanks again for your business, come back and see us!

December 28, 2018

Great dealership Everyone was very helpful with me in choosing the right car for me at a reasonable price. My only concern was that I was told come back the next day t More

by shahid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Tonya Cashion, Steven Vaughn
Dec 30, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are very pleased to know you had a great overall experience at our dealership and our team was able to help during your service visit! We do appreciate you and your business! Thanks again!

December 28, 2018

Best experience you could hope for! You never look forward to having to have your car in the shop, but the people at BMW Little Rock service department went above and beyond to be helpfu More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Acker, Brad Swiderski
Dec 30, 2018 -

BMW of Little Rock responded

Michael, thanks for sharing your positive feedback with us! We love hearing you had the best experience with our team while getting your vehicle serviced with us! We do appreciate you and your business, glad we were able to help! Thanks again!

December 28, 2018

Great job guy just what I expected from BMW. Great job at a bad time way to go. It was at Christmas time and not convenient they took care of me with a loaner durying that time it was great.. More

by ADM5986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Dec 30, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are very happy to hear you had a great overall experience with our team during Christmastime! We do appreciate you and your business! Thanks again for the kind words!

December 28, 2018

Great experience Dylan gave great customer service. Super helpful and friendly. The waiting area was well stocked and clean. The courtacy vehicle was nice. Overall wha More

by Mledford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Dec 30, 2018 -

BMW of Little Rock responded

Thank you for the great feedback! We love hearing you had an overall excellent experience with Dylan and our service! We do appreciate you! Thanks again for your business!

December 28, 2018

Helpful and easy! I’m 17 years old and they took care of me the same as they would a 35 year old. Everyone was polite & very helpful! More

by MARYCAIT.POOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Dec 30, 2018 -

BMW of Little Rock responded

Marycait, thank you for the great feedback! We love to hear our team was able to help and make sure your experience easy! Thanks again for your business! Come back and see us in the future!

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