BMW of Little Rock
Little Rock, AR
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Unsatisfactory I just purchased a new 2017 230i bmw about 2.5 or 3 weeks ago and the fuel pump is bad! I was told by the dealership that Bmw is aware that they have I just purchased a new 2017 230i bmw about 2.5 or 3 weeks ago and the fuel pump is bad! I was told by the dealership that Bmw is aware that they have issues with the fuel pumps. I asked why they didn’t disclose at time of purchase and they didn’t say. They replaced the fuel pump and now the car smells horrible! I reach out to them about it. They stated nothing they could do and sorry you are sensitive to the smell. My nose is burning from the smell of the fumes!! Also they detailed the car and that looks horrible as well!! I would not recommend this dealership or this service department. Who can drive a car that smells like gasoline? More
Great Service Worked with my warranty provider to get best results to my service issue. I was very pleased with the outcome. Angie is super representative for ser Worked with my warranty provider to get best results to my service issue. I was very pleased with the outcome. Angie is super representative for service department. More
Service Visit Review I never have to worry about anything when I bring my X5 in for service. Antywon is truly amazing and takes care of me above and beyond!! Cheers to I never have to worry about anything when I bring my X5 in for service. Antywon is truly amazing and takes care of me above and beyond!! Cheers to Antywon on a job well done! Kelly Tedder More
Top notch service The service center staff are extremely professional, knowledgeable and caring. The level of service provided for maintenance of my vehicle and quality The service center staff are extremely professional, knowledgeable and caring. The level of service provided for maintenance of my vehicle and quality of work is what keeps me coming back to BMW of Little Rock. More
committed to closing the deal! We have owned several Bmw models.BMW of Little Rock by far exceeded my expectations. We appreciated the effort that went in to making our deals clos We have owned several Bmw models.BMW of Little Rock by far exceeded my expectations. We appreciated the effort that went in to making our deals close smoothly and our Genius delivery was great. Special thanks to Owen for helping in the transaction And Tanya for running around getting the paperwork completed and delivering the X5 to me at work. Thanks again for the help and I will continue to support BMW of Little Rock. More
Excellence in service. Now that we have met Ms. Tonya at BMW she’s our first “go to” when looking at vechiles. Tonya is attentive to listen to the guest needs and truly wo Now that we have met Ms. Tonya at BMW she’s our first “go to” when looking at vechiles. Tonya is attentive to listen to the guest needs and truly works to find the best fit at a great price for you. She makes herself available to her customers and truly puts you first! It feels good to know you can trust someone in the car business, Tonya exhibits true commitment and character. Thank you Ms Tonya!! We are dedicate customers because of you!! More
Excellent Service Department Overall wonderful service experience time and time again!! I have NEVER had a bad experience! Dylan, Antywon and Jack (and one other person) are all A Overall wonderful service experience time and time again!! I have NEVER had a bad experience! Dylan, Antywon and Jack (and one other person) are all AMAZING!!! More
Thorough & Thoughtful No matter what the service I’m needing, I am always able to get the appointment time I prefer. The Service Advisors thoroughly explain what service is No matter what the service I’m needing, I am always able to get the appointment time I prefer. The Service Advisors thoroughly explain what service is needed, and the time it will take. I live an hour away, so I choose to wait there. This last appointment was going to be quite lengthy, so I came prepared with paperwork to catch up on. Every member of the team went above and beyond on making sure I was comfortable and had everything I needed. This team is everything you want from a service center. I don’t consider going anywhere else! More
Quick Easy and AWESOME! Another great experience buying a car. Use to dread the thought of going to a dealership and playing games. This was not the case. Thanks LR BMW! Another great experience buying a car. Use to dread the thought of going to a dealership and playing games. This was not the case. Thanks LR BMW! More
Great customer experience! Tonya made our experience so easy and enjoyable. She is extremely professional, efficient and friendly. I look forward to working with her for many y Tonya made our experience so easy and enjoyable. She is extremely professional, efficient and friendly. I look forward to working with her for many years to come. Excellent customer service! More