BMW of Little Rock

Happiest Place (next to Disneyland) Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service advisor, is "simply AWESOME!" He provides EXEMPLARY customer service. We feel so very fortunate to have met him. Taking our cars in for service is a positive experience for us because the dealership is comfortable and inviting. The coffee bar has a multitude of drinks and snacks and huge windows that look directly into the service department. The sales people are friendly and are not pushy nor hovering. Terrence Bronson is our salesperson. He is a pleasure to work with because he is responsive, polite, and is very knowledgeable. Tarik Boughamrani, Sales Manager, has been great at keeping us informed about the delivery of the newest models. Owen Ford, General Manager, is friendly and easy to talk to. Kudos to the people in the parts department! They are so welcoming and helpful. BMW of Little Rock is one of our favorite places. Who wouldn't be happy surrounded by BMWS?! yet it's their PEOPLE that make it an EXCEPTIONAL dealership - a worthy stage for the Ultimate Driving Machines. More

Good place to take your car As always very quality work only downside is the price no matter the job the price is based off hours it takes to fix a particular issue with that bei As always very quality work only downside is the price no matter the job the price is based off hours it takes to fix a particular issue with that being said things can get expensive. More

Unsatisfactory Every time bring my vehicle I have to bring it back for something else that wasn't happening before I brought it in for service. Antwon is always p Every time bring my vehicle I have to bring it back for something else that wasn't happening before I brought it in for service. Antwon is always professional and polite this is not a issue with him. More

Excellent Buy Very friendly atmosphere the minute I walked in. The sales rep was top notch and had a lot of patience when answering my many questions. Just an all Very friendly atmosphere the minute I walked in. The sales rep was top notch and had a lot of patience when answering my many questions. Just an all around pleasure to do business with. More

Great service Great Service Advisor, smiling faces and friendly staff. As many times as I've been there for service they are always kind and courteous. If they have Great Service Advisor, smiling faces and friendly staff. As many times as I've been there for service they are always kind and courteous. If they have to keep my car overnight, I'm always given a courtesy car. More

Great service BMW has always done me right. I have never had a bad experience. They make sure we are comfortable. Provide me a courtesy car. Excellent! BMW has always done me right. I have never had a bad experience. They make sure we are comfortable. Provide me a courtesy car. Excellent! More

Expectations are also exceeded. I’ve visited the service department on several occasions to service my 2009 X3 that now has 177,000miles on it and still running strong. Quality is an I’ve visited the service department on several occasions to service my 2009 X3 that now has 177,000miles on it and still running strong. Quality is an understatement when talking about the BMW service at Little Rock. They always make me a priority and go the extra mile for me. I’m a single Mom and keeping my vehicle on the road is important and I’m thankful to have such an awesome service team! More

AC not to orking Anytwon was superb!!! Very detail oriented, Knowledgeable and had me in the loop on everything concerning my car. He’s a wonderful asset to your compa Anytwon was superb!!! Very detail oriented, Knowledgeable and had me in the loop on everything concerning my car. He’s a wonderful asset to your company! More

Service I received good service at BMW of Little Rock. They had a loner car available and waiting for me. And when they where done serving my are, I receive I received good service at BMW of Little Rock. They had a loner car available and waiting for me. And when they where done serving my are, I received a call to let me know they were done, but take my time in returning. More

Customer Service Overall the customer service and the repairs to my vehicle is always excellent. The employees are outstanding I’m always treated well. I have being wi Overall the customer service and the repairs to my vehicle is always excellent. The employees are outstanding I’m always treated well. I have being with this company since 1995. Have purchased three BMW and plan on purchasing another one day! More