BMW of Little Rock
Little Rock, AR
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Superior Service was friendly, prompt & efficient! The service team was flexible with scheduling the appointment & promised & delivered on getting me in & Service was friendly, prompt & efficient! The service team was flexible with scheduling the appointment & promised & delivered on getting me in & out in just an hour. The customer service is very much appreciated! More
Great service at BMW! Drivers door would not close. I call The driver's door would not close last Saturday, April 28, 2018. I called BMW and spoke with Antywon. He was able to give great directions to get do The driver's door would not close last Saturday, April 28, 2018. I called BMW and spoke with Antywon. He was able to give great directions to get door to close. We also made an appointment to have door checked on Tuesday, May 1, 2018. Car was dropped off at 7:00 am. Jeremy was there with the courtesy SUV. The Lady sharing the SUV needed to be at work at 7:30 am. Jeremy asked if he could drop her off first so she could be on time. She was gracious for this service and adjustment with order of delivery to our jobs. I left my lunch in the car. I called Antywon! He stated car would be ready in 15 minutes. He would call Jeremy and get him to pick me up on his way back to the BMW Service Department. Jeremy picked me up! I got my car and lunch! It is a great feeling to experience hospitality, professional relationship with the people in the service department. I checked with Jack about his son. We talked about graduation and state soccer meet coming up for his son! They take an interest in my job and I look forward to sharing stories from the elementary school! More
Replace defective door latches - 750Li Excellent customer service. Dylan is a real gem and always does his best to work with me if there are questionable warranty issues or other matters. Excellent customer service. Dylan is a real gem and always does his best to work with me if there are questionable warranty issues or other matters. Excellent service!!! More
Friendly and helpful. Friendly service is always good here. The costs to get your car serviced are higher than I think they should be, but most dealerships are high. Friendly service is always good here. The costs to get your car serviced are higher than I think they should be, but most dealerships are high. More
Awesome My Buying experience at BMW of Little Rock was Superior, Rob my Sales Associate was very helpful with the purchase of my BMW. Tarik was above average My Buying experience at BMW of Little Rock was Superior, Rob my Sales Associate was very helpful with the purchase of my BMW. Tarik was above average, very carrying, very willing to take care of my buying needs. BMW of Little Rock and its TEAM from the service dept Antwamn to the Sales dept Rob make this BMW location a Dealership of choice. I will HIGHLY Recommend this BMW Team. More
How wonderful I was treated at BMW of Little Rock, AR From the time I walked in the door, I was greeted, made to feel welcome by my sales lady Ms. Savage, and I left with the car of my dreams, and very ha From the time I walked in the door, I was greeted, made to feel welcome by my sales lady Ms. Savage, and I left with the car of my dreams, and very happy. Thanks you BMW of Little Rock, AR. More
Great Service Every time I come in, the Antywon is always helpful and gets me in and out in good time. He also gives me a vehicle to drive if it takes longer than a Every time I come in, the Antywon is always helpful and gets me in and out in good time. He also gives me a vehicle to drive if it takes longer than an hour or two. Very happy with the service. More
no hassle best prices I got a 2016 x5 certified they were very straight and easy going they even gave a hat and a coffee mug I'll recommend this dealer I got a 2016 x5 certified they were very straight and easy going they even gave a hat and a coffee mug I'll recommend this dealer More
Professional association throughout process. Experience was pleasant. Salesman was competent and established himself and gained credibility from beginning. Negotiated price and listened to my req Experience was pleasant. Salesman was competent and established himself and gained credibility from beginning. Negotiated price and listened to my request. My interest was important to him. More
First time buying from across the country Found the perfect car for me at BMW of Little Rock. Only issue is that I live in Los Angeles. I would have to buy the car without actually test drivin Found the perfect car for me at BMW of Little Rock. Only issue is that I live in Los Angeles. I would have to buy the car without actually test driving it or seeing it in person. I spoke with Tarik (Manager) and he went above and beyond to ensure I knew the car inside and out even if I couldn't physically be there. He took photos and video and provided me a walk through. He sent me all of the records and double checked the warranty info. I test drove the same model at a dealership close to me to confirm it was what I wanted. When it came time to buy, he set up a meeting for me with a Notery to get all of the paper work done in a convenient fashion around my work schedule. I was able to get it for thousands less by buying it from BMW of Little rock compared to a dealership in Los Angeles. And when I needed shipping sugggestions, they provided me the information for a reputable car shipper they use. Overall, buying from BMW of Little Rock from half way across the country was the most pleasant car buying experience I have ever had and much better than any dealership I have ever dealt with in Los Angeles. More