BMW of Little Rock
Little Rock, AR
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Our buying experience. This was our first time visiting this dealship and Reed made our experience great. He was extemely helpful and knowledgable in responding to all of This was our first time visiting this dealship and Reed made our experience great. He was extemely helpful and knowledgable in responding to all of our questions. He worked hard to get us a great deal and would highly recomend him. More
Buying a new car I was in desperate need of a car because of an accident that was not my fault. Y’all helped me find the right car for my needs at a price that was in I was in desperate need of a car because of an accident that was not my fault. Y’all helped me find the right car for my needs at a price that was in my budget More
Very prompt & polite greeting with great service. Very good service and cleanliness. I do not want to write a novel to fill out a survey. If you want more information ask people that are more intere Very good service and cleanliness. I do not want to write a novel to fill out a survey. If you want more information ask people that are more interested in social media and don't Know xxxx about automobiles and service and couldn't afford a BMW if their parents gave them one !!!!! More
excellwnt Great service , I traveled from 150 miles away and antytwon took great care of me and did exactly what he said he would do!! Service was great Great service , I traveled from 150 miles away and antytwon took great care of me and did exactly what he said he would do!! Service was great More
Excellent Both Antywon Hampton and Angie Bryan assisted me in having my concerns addressed. They are both very pleasant, efficient and professional. They make Both Antywon Hampton and Angie Bryan assisted me in having my concerns addressed. They are both very pleasant, efficient and professional. They make coming in to get my car services as pleasant and as timely as possible. They are incredible representatives of BMW Service Department. Angie had stepped away for a minute and upon my arrival Antywon didn't miss a beat in getting me signed in and when Angie returned she took over. Seamless experience. Most impressive. More
Not to the level I would expect. The service was not to the level I would expect from BMW. It is really disappointing when you tell the service person you have a hole in your tire (w The service was not to the level I would expect from BMW. It is really disappointing when you tell the service person you have a hole in your tire (whilst also getting your oil changed) and you need it looked at and when you return you are told they could not find a problem. You leave and your pressure already shows to be down. You return and they then find it and fix it within 10 minutes... You leave and go home and then discover that your jack cover it missing... More
BMW Air Bag replacement and service Antwon greeted us upon arrival and had a loaner vehicle ready. The Air Bag replacement was done in a quick and efficient manner. The service was als Antwon greeted us upon arrival and had a loaner vehicle ready. The Air Bag replacement was done in a quick and efficient manner. The service was also done very quickly. This was the fastest visit ever! More
Excellent Jack Tester makes everything easy. He is very clear in his communication skills and most helpful. He is a great asset to the service department at BMW Jack Tester makes everything easy. He is very clear in his communication skills and most helpful. He is a great asset to the service department at BMW. More
Excellent Service The best & most knowledgeable dealership. In the past, they have gone out of their way to help me when I needed them to. I don’t plan on driving any o The best & most knowledgeable dealership. In the past, they have gone out of their way to help me when I needed them to. I don’t plan on driving any other vehicle - only BMW -because of my experience with this dealership personnel, and BMW quality. More
Satisfied Customer Service Rep was instrumental in making sure I was informed about needed repairs to my vehicle, estimated time of those repairs, and providing Customer Service Rep was instrumental in making sure I was informed about needed repairs to my vehicle, estimated time of those repairs, and providing a rental within a timely manner. Angie ensured that I was able to maximize my warranty resulting in minimal cost to me. My vehicle is driving smoothly which indicates quality service work. The waiting area was impressively clean and fragrant to boot More