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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

May 08, 2018

Our buying experience. This was our first time visiting this dealship and Reed made our experience great. He was extemely helpful and knowledgable in responding to all of More

by Customer.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Reed Watson
May 08, 2018 -

BMW of Little Rock responded

We are so happy to hear you had a great experience with us! We appreciate your positive feedback and your business! Thank you!

May 08, 2018

Buying a new car I was in desperate need of a car because of an accident that was not my fault. Y’all helped me find the right car for my needs at a price that was in More

by JENNIE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, who I signed papers with, Owen Ford, Tarik Boughamrani, Rob Rutherford, Dylan Long
May 08, 2018 -

BMW of Little Rock responded

Jennie, thank you for the positive feedback! We love hearing you had a great car-buying experience with us! We appreciate you and your business!

May 08, 2018

Very prompt & polite greeting with great service. Very good service and cleanliness. I do not want to write a novel to fill out a survey. If you want more information ask people that are more intere More

by FBURBAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Jack Tester
May 08, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 07, 2018

excellwnt Great service , I traveled from 150 miles away and antytwon took great care of me and did exactly what he said he would do!! Service was great More

by professionalautocarellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
May 08, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to know Antywon made sure you had a great experience with us at our location! We appreciate you! Thank you for your business!

May 07, 2018

Excellent Both Antywon Hampton and Angie Bryan assisted me in having my concerns addressed. They are both very pleasant, efficient and professional. They make More

by C.STEWART.01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Antywon Hampton
May 08, 2018 -

BMW of Little Rock responded

We are happy to hear you had an excellent experience with us! Thank you for the kind words! We appreciate you and your business!

May 07, 2018

Not to the level I would expect. The service was not to the level I would expect from BMW. It is really disappointing when you tell the service person you have a hole in your tire (w More

by Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Tester
May 08, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

May 05, 2018

BMW Air Bag replacement and service Antwon greeted us upon arrival and had a loaner vehicle ready. The Air Bag replacement was done in a quick and efficient manner. The service was als More

by Pleased customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
May 06, 2018 -

BMW of Little Rock responded

We are so glad to hear your had an excellent and fast service experience with us! We appreciate your positive feedback! Thank you for your business!

May 04, 2018

Excellent Jack Tester makes everything easy. He is very clear in his communication skills and most helpful. He is a great asset to the service department at BMW More

by MICHAEL.TIDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
May 04, 2018 -

BMW of Little Rock responded

Thanks for the positive feedback, Michael! We are happy to know Jack made sure you had a great experience with us while getting your BMW serviced! We appreciate you and your business!

May 04, 2018

Excellent Service The best & most knowledgeable dealership. In the past, they have gone out of their way to help me when I needed them to. I don’t plan on driving any o More

by Farmrazed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
May 04, 2018 -

BMW of Little Rock responded

We are so glad to hear you always have a great experience with us! Thank you for the kind words about our dealership! We appreciate you and your positive feedback! Thanks again for your business!

May 04, 2018

Satisfied Customer Service Rep was instrumental in making sure I was informed about needed repairs to my vehicle, estimated time of those repairs, and providing More

by smiling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
May 06, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We love hearing you had an overall great experience with us! Thank you for the kind words about Angie, we are glad she was able to help you throughout the process! We appreciate you and your business!

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