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BMW of Little Rock

Little Rock, AR

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rated
762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

May 30, 2018

Angie Bryan is the Best! Angie Bryan has made my service experience with BMW of Little Rock one of the best. Would strongly recommend for the service of your BMW! More

by SWHITE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jun 01, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 30, 2018

Excellent service I went in for routine maintenance but mentioned an A/C issue my car was having. My service rep contacted the dealership where I purchased my car with More

by SHUANAD2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris North, Jack Tester
May 30, 2018

Very helpful, low sales pressure, very positive experience ! My wife and I were greeted with smiles and courtesy thru out our buying experience at BMW of Little Rock. Being the first time of owning an BMW we wer More

by Car fan 96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Watson
May 30, 2018 -

BMW of Little Rock responded

Thank you for the kind words about our team! We love hearing you had a great experience! We appreciate you and your business! Thanks again for choosing BMW of Little Rock!

May 29, 2018

Recall I set up an appointment for a recall and the part was not in when I arrived. I now have to take it back in. More

by GODONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
May 30, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We appreciate you and your business!

May 29, 2018

Excellent I felt like family. Everyone was very professional. The showroom had all the lasted cars for each customer to browse while waiting. The scent of the b More

by MCKINNEYM04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Terence Bronson, Antywon Hampton
May 30, 2018 -

BMW of Little Rock responded

Thank you for the great review! We love hearing you had an overall excellent experience with us! We appreciate you and your business!

May 28, 2018

Got a great deal from two very professional sales guys. The service area is immaculate. You could eat off their floors. We shopped Dallas, Nashville, and Oklahoma City, yet ended up buying here because of More

by Hot Springs Village
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Fowler, Tarik Boughamrani
May 29, 2018 -

BMW of Little Rock responded

Thank you so much for the great review! We are glad to know you had an excellent experience with our team! We appreciate you and your business! Thanks again!

May 28, 2018

Great service Dylan is always helpful and knows what the customers needed. He makes sure that issues are being addressed and gave updates on our service request. More

by Ness Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
May 29, 2018 -

BMW of Little Rock responded

Ness, thanks for the kind words about Dylan! We are happy to know you had a great experience with our team! We appreciate you and your business!

May 28, 2018

Service Received June 23, 2018 I was very satisfied with the service I received. Jack Tester was very professional, friendly, and explained everything I needed to know. I would reco More

by KGROOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rutherford, Jack Tester
May 29, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 28, 2018

Very good When recall parts were available, I received a call from my service advisor and an appointment was scheduled. Also the air conditioner needed servicin More

by CHARLESOBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Swiderski, Antywon Hampton
May 29, 2018 -

BMW of Little Rock responded

Charles, thank you for the positive feedback! We're glad to know you had a great experience! We appreciate you!

May 27, 2018

Expensive and no follow up. No follow up for records after repeated attempts. Water damage to vehicle purchased at Steve Landers. They are all the same company. Be warned before More

by Willy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie Bryan, Jack Tester, Dylan Long
May 29, 2018 -

BMW of Little Rock responded

Willy, we sincerely apologize for your experience with us. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future.

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