BMW of Little Rock
Little Rock, AR
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Unexpected need for service My engine light came on for the second time in less than a year, so I was not pleased to need to take my car in for service. Dylan was very understand My engine light came on for the second time in less than a year, so I was not pleased to need to take my car in for service. Dylan was very understanding and kept me informed during the 2 days my car was at the dealership. He went ahead and had my oil changed because it was almost time which saved me from having to come back in a month. I also got a nicer car to drive this time. Dylan represented the dealership very well. More
Great experience, very professional staff. Car buying always seems to be a battle. However the folks at this dealership maybe it much more pleasurable! Very friendly, professional staff that he Car buying always seems to be a battle. However the folks at this dealership maybe it much more pleasurable! Very friendly, professional staff that helped every why they could. More
Routine service I have had 5 BMW X5's. Jack has been responsible for almost all of my service. Always pleasant and helpful. Always able to provide loaner car when I c I have had 5 BMW X5's. Jack has been responsible for almost all of my service. Always pleasant and helpful. Always able to provide loaner car when I call ahead, which is very helpful as I have to get to work. More
Quick and efficient … Customer service waiting area was nice and very impressive… Talk to a young lady that was in sales and she was very helpful … Customer service waiting area was nice and very impressive… Talk to a young lady that was in sales and she was very helpful More
They’ll ensure you’re comfortable It was as pleasant an experience as I’ve had when car buying. They ensured my wife and children had water and snacks for the duration of our stay. I w It was as pleasant an experience as I’ve had when car buying. They ensured my wife and children had water and snacks for the duration of our stay. I was happy to buy a car from them and plan to go back for my next buying experience. More
Awesome !!! Jack Tester is the best !!! I have never been able to buy a new BMW but Jack always treats me like I could purchase anything Jack Tester is the best !!! I have never been able to buy a new BMW but Jack always treats me like I could purchase anything More
What else will go wrong? My thermostat went on on 2016 320. The automatic start and stop engine feature still does not work on the car. I’m beginning to think that I was give My thermostat went on on 2016 320. The automatic start and stop engine feature still does not work on the car. I’m beginning to think that I was given a defective car. All of the features do not work on the car. Each time that the car is brought in for service, there is always an issue. When will this get better? I expected SO much more from BMW and the car. More
Great experience! We have looked at several vehicles before deciding on the BMW. As soon as we arrived, we met a young man named Tristan. He was extremely knowledgeable We have looked at several vehicles before deciding on the BMW. As soon as we arrived, we met a young man named Tristan. He was extremely knowledgeable and answered every question we had. After deciding which car we wanted, we met with our dealer Steven Vaughn. He was great to work with as well as the all the others that we met. My husband and I will definitely be repeat customers!!!! More
Great Came in for oil change. Service was great & im loving my 320i When I purchased my car a couple of months ago Tamika was really nice & done a great Came in for oil change. Service was great & im loving my 320i When I purchased my car a couple of months ago Tamika was really nice & done a great job for us. More
Dylan is great to work with. I appreciate Dylan and the assistance he provides to me. He is courteous, knowledgeable, and efficient. His manager Eric has also been hands on and a I appreciate Dylan and the assistance he provides to me. He is courteous, knowledgeable, and efficient. His manager Eric has also been hands on and available when I have had questions. Great team ! More