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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

June 08, 2018

Unexpected need for service My engine light came on for the second time in less than a year, so I was not pleased to need to take my car in for service. Dylan was very understand More

by RKOKINOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Jun 08, 2018 -

BMW of Little Rock responded

We are happy to know Dylan made sure your vehicle was taken care of while getting serviced. We appreciate you and your positive feedback! Thank you for your business!

June 07, 2018

Great experience, very professional staff. Car buying always seems to be a battle. However the folks at this dealership maybe it much more pleasurable! Very friendly, professional staff that he More

by BGOFF2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn newsom, Tarik Boughamrani, Tristan Acker, Angie Bryan
Jun 07, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to hear you had a great experience at our dealership! We appreciate you and your business!

June 07, 2018

Routine service I have had 5 BMW X5's. Jack has been responsible for almost all of my service. Always pleasant and helpful. Always able to provide loaner car when I c More

by SGOCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Jun 07, 2018 -

BMW of Little Rock responded

We are happy to hear you had another great service experience and that Jack was able to help! We appreciate you and your positive feedback! Thank you so much for your business!

June 07, 2018

Quick and efficient … Customer service waiting area was nice and very impressive… Talk to a young lady that was in sales and she was very helpful More

by SANDSTWO5006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Jun 07, 2018 -

BMW of Little Rock responded

We are happy to hear your service was quick and efficient, making the overall visit a great one! We appreciate you and your positive feedback! Thank you again for your business!

June 06, 2018

They’ll ensure you’re comfortable It was as pleasant an experience as I’ve had when car buying. They ensured my wife and children had water and snacks for the duration of our stay. I w More

by CHANCEVILLINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Sean Taheryan
Jun 06, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback, Chance! We are happy to hear you had a pleasant experience with us! We appreciate you and your business!

June 06, 2018

Awesome !!! Jack Tester is the best !!! I have never been able to buy a new BMW but Jack always treats me like I could purchase anything More

by APhillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man whose name has left me . It's like DJ or P . Jack called him like a nick name . He was extra great too ! , Jack Tester
Jun 06, 2018 -

BMW of Little Rock responded

Thank you so much for the great review! We love hearing you had an overall awesome experience with us! We appreciate you and your business!

June 06, 2018

What else will go wrong? My thermostat went on on 2016 320. The automatic start and stop engine feature still does not work on the car. I’m beginning to think that I was give More

by E_L_ICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Long
Jun 06, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. We are very sorry for the inconvenience this has caused.

June 06, 2018

Great experience! We have looked at several vehicles before deciding on the BMW. As soon as we arrived, we met a young man named Tristan. He was extremely knowledgeable More

by KIM.Gammel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Tristan Acker, Steven Vaughn
Jun 07, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback, Kim! We are glad to know you had a great experience with us! We appreciate you and your business!

June 05, 2018

Great Came in for oil change. Service was great & im loving my 320i When I purchased my car a couple of months ago Tamika was really nice & done a great More

by AMANDAWEST1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamika Savage, Dylan Long
Jun 05, 2018 -

BMW of Little Rock responded

Thank you for the great feedback, Amanda! We love hearing you had an excellent experience with us! We appreciate you and your business!

June 04, 2018

Dylan is great to work with. I appreciate Dylan and the assistance he provides to me. He is courteous, knowledgeable, and efficient. His manager Eric has also been hands on and a More

by CHARLIENMOSBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Dylan Long
Jun 04, 2018 -

BMW of Little Rock responded

Charlie, thank you for the great feedback! We love hearing you had an excellent experience with our team and Dylan! We appreciate you and your business!

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