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BMW of Little Rock

Little Rock, AR

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rated
762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

June 14, 2018

Service time! My new m2 needed its 1200 mile service. BMW of Little Rock made it easy to make appointments and has a great staff.... Angie was the person who took c More

by BGOFF2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jun 15, 2018 -

BMW of Little Rock responded

We are happy to hear you had a great experience with Angie and our team! We appreciate you and your positive feedback! Thank you for your business!

June 14, 2018

Great service Dylan does a great job as a service agent. I have dealt with him numerous occasions and always does an outstanding job!! I enjoy the professionalism o More

by CCELLIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Jun 15, 2018 -

BMW of Little Rock responded

We are glad to know you had a great service visit with us! Thank you for the positive feedback! We appreciate you!

June 13, 2018

Short wait, nicely accommodating waiting areas I don’t look forward to car services, even scheduled maintenance services. However they have always accurately diagnosed what the car needs, easy in/o More

by dave.hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Ford, Brad Swiderski, Antywon Hampton
Jun 13, 2018 -

BMW of Little Rock responded

Dave, thank you for the positive review! We are happy to know you had a quality service visit! We appreciate you and your business!

June 11, 2018

Oil change They always have the best service at BMW. They are courteous friendly and prompt. Also I never have to wait long for the service. They have a car rea More

by JANIE1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Jun 11, 2018 -

BMW of Little Rock responded

Janie, thank you for the great review! We are happy to hear you had an overall excellent service visit with us! We appreciate you and your business!

June 11, 2018

Bad service Mcclarty collision said car was ready. Turned in rental car. Then was told car had to go to bmw to resolve “program” issue they couldn’t fix. Went bac More

by JANISWALM
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Jun 12, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience with us. We will send your review to our management team and investigate the situation further. We do appreciate your honest feedback, as we strive for quality customer service. Again, we are sorry for the inconvenience this has caused.

June 11, 2018

Oil Change Service center not only takes care of my vehicle, they take care of me and all problems. I am treated so well by all in their service area! More

by CYNTHIACORNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jun 12, 2018 -

BMW of Little Rock responded

Cynthia, thank you for the positive feedback! We love hearing our service team took care of your vehicle! We appreciate you and your business!

June 11, 2018

Very good Always good service. They take care of our needs even without an appointment. I would recommend this dealership to anyone who wants great service. More

by KFRAME63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Jun 12, 2018 -

BMW of Little Rock responded

Thank you for the positive review! We are happy to know you had a very good service experience with us! We appreciate you!

June 09, 2018

Always a great experience at BMW!! Always a Great group of folks to work with in sales and service department. Very professional and does excellent work on my car. Don’t have to second More

by Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Ford, Dylan Long
Jun 11, 2018 -

BMW of Little Rock responded

Carmen, thank you for positive feedback! We are very happy to hear you had another great experience with us! We appreciate you and your business!

June 08, 2018

Oil change Got it and out in less than an hour! Oil change and car wash. Friendly service and coffee and muffins to eat while you wait. More

by STACIFRIZZELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Acker
Jun 08, 2018 -

BMW of Little Rock responded

Staci, thanks for the positive review! We are happy to hear you had a great experience and enjoyed your visit in our lobby while waiting on your vehicle! We appreciate you!

June 08, 2018

Fantastic Service! Everyone at BMW of Little Rock was so nice and helpful! They made us feel very welcomed and comfortable. We never felt pressured and we paid a very fa More

by Becksbeamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Cashion, Phil Seaman, Terence Bronson, Jack Tester
Jun 08, 2018 -

BMW of Little Rock responded

We are happy to know you a great experience with our team! We love hearing about your car-buying experience! Thank you for the positive feedback! We appreciate you and your business!

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