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BMW of Little Rock

Little Rock, AR

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rated
762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

July 27, 2018

Excellent Steven was exceptional, He is very knowledgeable of all the BMW automobiles. Steven explained many of the options and features of the car and stron More

by LISA.EMERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Tonya Cashion, Steven Vaughn
Jul 30, 2018 -

BMW of Little Rock responded

Lisa, thank you so much for the positive feedback! We are happy to know Steven and our team were able to help and answer all your questions! We appreciate you!

July 27, 2018

Prompt and Courteous Service I’ve been traveling all summer and was very concerned when my engine light came on. I still have more traveling to do. I called and quickly got an app More

by Tcherjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Jack Tester, Antywon Hampton
Jul 30, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are glad to know you had a great overall experience and we were able to service your vehicle promptly! We do appreciate you and your business!

July 27, 2018

BMW Fun!! This was the first BMW vehicle I have owned and the personnel helping us with the sale and the paperwork were really Great!! All seemed to work togeth More

by twalburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Tonya Cashion, Cory Hale
Jul 30, 2018 -

BMW of Little Rock responded

Thank you for the great feedback! We are so excited to hear this is your first BMW and you had a great experience with our team purchasing it! We do appreciate you! Thank you again for your business!

July 27, 2018

Service / Repair Very easy to schedule, service was quick and professional with good communication. I have no problems taking my car for service when neefed. Would r More

by MarkX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Jul 30, 2018 -

BMW of Little Rock responded

Mark, we are very pleased to know you had a great overall service from our team! Thank you for sharing your positive feedback with us! We appreciate you!

July 26, 2018

Always take care of us Over several years and different BMWs, they have always taken care us us well. They work at fitting in with our schedule and getting a loaner. More

by JAREEHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Dylan Long
Jul 26, 2018 -

BMW of Little Rock responded

Jaree, thank you for the great feedback! We are happy to know you had another great service experience with us! We appreciate you and all your business!

July 25, 2018

Awesome dealership Service is easy to schedule, timely in performance and the personnel are professionals. Additionally the facility is top notch in appearance and ameni More

by GDBYRNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jul 25, 2018 -

BMW of Little Rock responded

We appreciate knowing you had an awesome experience with our team during your service visit! Thank you so much for the great feedback and your business!

July 25, 2018

BMW Little Rock First, no one answered the phone or returned my voice mail. The phone tree was a waste of time. When I finally got an appointment scheduled, on my 4 More

by BMW guy until now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Tester
Jul 25, 2018 -

BMW of Little Rock responded

We sincerely apologize for your experience. We do strive for quality customer service and will alert our management team of this situation. We appreciate your honest feedback, as it helps us improve in the future. Again, we are very sorry for the inconvenience and frustration this has caused.

Jul 25, 2018 -

BMW of Little Rock responded

Thank you for your time on the phone call today. I'm glad to know we were able to help resolve this issue for you. If you have any more questions, please do not hesitate to reach out again to me directly. - Brad

July 25, 2018

Good purchase experience Very good and consistent message from all employees. The price was fair and the service provided by all was very good. We are very pleased with the More

by JPRESNALL66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Cashion, Steven Vaughn
Jul 25, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are happy to know you received great customer service from our team during your car-buying experience! We do appreciate you and your business! Enjoy your new ride!

July 25, 2018

Excellent Service Service visit was extremely smooth and reasonably priced. All repairs and adjustments were done extremely well. Very happy with service that I receiv More

by paulb15480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Rutherford, Dylan Long
Jul 26, 2018 -

BMW of Little Rock responded

Paul, thank you for the positive feedback! We are very pleased to hear you had an excellent service visit with our team! We appreciate you! Thank you again for your business!

July 25, 2018

Oil change Fast and efficient, performed while i waited. Did offer loaner. Also washed and detailed the car and looked at floor mat malfunction. Ordered part and More

by LYNNESPINKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Jul 26, 2018 -

BMW of Little Rock responded

Lynn, we are very happy to know you had a great service experience with our team during your visit! We do appreciate you! Thank you for the positive feedback and your business!

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