BMW of Little Rock

Outstanding service Brad and the service team provide tier one customer service; they are a great group of service providers that go above and beyond the call if duty to Brad and the service team provide tier one customer service; they are a great group of service providers that go above and beyond the call if duty to ensure their customers receive quality service. They are resourceful and always available to answer questions or concerns. They should receive the #1 Service Award for the upcoming 2019-20 year. More

Right-Rear Turn Signal & Brake Light Got us in right away (had appointment). Courtesy car provided. Problem diagnosed correctly. Repairs were done and at a fair price (light assembly h Got us in right away (had appointment). Courtesy car provided. Problem diagnosed correctly. Repairs were done and at a fair price (light assembly had to be replaced). Dylan was courteous, friendly and helpful. Grade A experience. More

Pleased The service department is outstanding, Mr. Jack Tester was very helpful, the good in explaining want had be done, and the timing of service and comple The service department is outstanding, Mr. Jack Tester was very helpful, the good in explaining want had be done, and the timing of service and completion very much on time More

Service Dept I was in LR from out of town and my check engine light came on. Service dept got it in right away and diagnosed the issue. The fix was going to take I was in LR from out of town and my check engine light came on. Service dept got it in right away and diagnosed the issue. The fix was going to take 2 hours and I needed to be at the VA to take care of my ill father. Dylan was so nice and understanding. He arranged for a ride for me to and from the VA. Jeremy, the driver, was so nice. He really enjoys his job and put me at such ease. I was well taken care of and they both took the stress out of the situation for me. Please extend my thanks to both of them! More

Vehicle recall Fast, friendly, and knowledgeable. Dealership is located in an easy to find area with quick access to a major highway. Service waiting area is well k Fast, friendly, and knowledgeable. Dealership is located in an easy to find area with quick access to a major highway. Service waiting area is well kept and the staff very pleasant. More

friendly and helpful Jack and Antywon are friendly and helpful. They always offer me a friendly smile and hello. They know my name and ask about something personal that we Jack and Antywon are friendly and helpful. They always offer me a friendly smile and hello. They know my name and ask about something personal that we talked about last time. More

Great service department Antywon Is awesome great customer service.. I would recommend bmw of Little Rock to all of my friends I love your products and your customer service Antywon Is awesome great customer service.. I would recommend bmw of Little Rock to all of my friends I love your products and your customer service experience is great. More

Above and Beyond I was utilizing a car buying service to find my 4-series. Minutes (yes minutes) after I requested information online about the car I was looking for, I was utilizing a car buying service to find my 4-series. Minutes (yes minutes) after I requested information online about the car I was looking for, Tamika called me and honestly, it felt like I was talking to a member of my family. Customer service was superior. I made my purchase the same day. To take it a step further, Tamika, Tarik and Tonya stayed at the dealership past closing hours just so I could travel and pickup my car. I wish I lived closer so I could have all of my service there. More

Recall My experience was great with BMW Thanks to Antywon. He has been the reason why I Ifrequent this BMW locations, the customer is awesome. i was able t My experience was great with BMW Thanks to Antywon. He has been the reason why I Ifrequent this BMW locations, the customer is awesome. i was able to get a loaner car. They were fast and they took car of my needs. More

buying a used bmw I find on the website a used 550i and just go there to buy it. Fantastic car, price and service. I love bmw and the service at bmw of little rock. I find on the website a used 550i and just go there to buy it. Fantastic car, price and service. I love bmw and the service at bmw of little rock. More