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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

August 23, 2018

Service review I was not really greeted when i arrived. When I arrived I handed the lady my service clinic invite and nothing was really explained to me. I was just More

by MWOOTEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Aug 24, 2018 -

BMW of Little Rock responded

We are very sorry to hear you had a less than exceptional service experience with us. We will send your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience this has caused.

August 22, 2018

Easy Purchase Great customer service, including pick up from airport, patience during prepurchase inspection, and attentiveness during purchase. And purchase proce More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Fowler in sales, Eric Marbley, Tristan Acker
Aug 22, 2018 -

BMW of Little Rock responded

Thank you for sharing your positive feedback with us, Frank! We love hearing you had an easy and hassle-free car-buying experience at our dealership! We hope you enjoy your new purchase! Thanks again for your business, we appreciate you!

August 22, 2018

Perfect Service Angie Bryan provides attentive, professional service exceeding my expectations. I recommend her and the entire team.The on line scheduling function is More

by Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Aug 22, 2018 -

BMW of Little Rock responded

Graham, thank you for the excellent feedback! We are happy to know you had an overall great service experience with Angie! We appreciate your business with us! Thanks again!

August 22, 2018

Very polite and courteous I visited BMW of Little Rock for a recall on my car. They made the appointment very quick and conviente for me. The staff was incredibly polite and ac More

by FIELDODREAMS07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long, Antywon Hampton
Aug 23, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are very happy to hear you had a great service visit with us! We do appreciate you and your business! Come back and see us!

August 22, 2018

In and Out I was greeted with a warm and very friendly smile from a young Caucasian lady. She was very pleasant. I didn’t get her name. Antwoyn was courteous as More

by THEWRITINGEVOLUTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Aug 23, 2018 -

BMW of Little Rock responded

Thank you for sharing your positive feedback with us! We are happy to know you had a great experience with our team and we were able to get your in and out! Thanks again for your business! We appreciate you!

August 22, 2018

Painless Good customer service with care for my concern and the passion I have for my dream car..I hope someday to drive a M3!! A real possibility More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Vaughn, Dylan Long
Aug 22, 2018 -

BMW of Little Rock responded

Ray, we are happy to hear you had a good overall customer service experience with our team! Thank you for sharing your positive feedback! We do appreciate you and your business! Come back and see us and lets get you into that BMW M3! Thanks again!

August 22, 2018

Great service Always great friendly service in a timely manner. I like that there’s an area where you can work on your laptop in private, watch tv, watch work being More

by My535i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Aug 23, 2018 -

BMW of Little Rock responded

We are very pleased to know you had a great service visit with our team and that it was done in a timely manner! Thank you for the positive feedback! We appreciate you!

August 21, 2018

Experience at BMW This was my first BMW purchase so I had a lot of questions. I had a great experience with both Rob Rutherford and Tamika Savage. Very knowledgeable, More

by Casey
Recommend Dealer
Yes
Employees Worked With
Eric Marbley, Rob Rutherford, Tamika Savage, Josh Abernathy
Aug 21, 2018 -

BMW of Little Rock responded

Casey, thank you for the great feedback! We are happy to know you had a great first BMW car-buying experience with Rob and our team and all your questions were answered! We do appreciate you and your business! Thanks again!

August 21, 2018

service my '08 bmw Everything was great!! everyone one was friendly told me what was needed on my wifes car. Car was ready at the time they told me. Also I needed to run More

by CARKNOCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan, Dylan Long
Aug 21, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback! We are happy to know you had a great overall experience with our team! Come back and see us! We appreciate you!

August 20, 2018

Excellent BMW LITTLE ROCK deserves it. I received a rain check car wash from Mr. Tester. The overall cost of the front windshield without numbers embedded was More

by Linda.Robertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The glass man-windshield installer, Jack Tester, Antywon Hampton
Aug 21, 2018 -

BMW of Little Rock responded

Linda, thank you for the positive feedback! We are happy to know you had a great service experience with Jack and Antywon! We love knowing all your questions were answers, as well! Thanks again for your business! We appreciate you!

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