BMW of Little Rock
Little Rock, AR
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Service review I was not really greeted when i arrived. When I arrived I handed the lady my service clinic invite and nothing was really explained to me. I was just I was not really greeted when i arrived. When I arrived I handed the lady my service clinic invite and nothing was really explained to me. I was just told I didn’t have the number which confused me (since I didn t know what that meant or that there was a winning number involved). I dropped my car off at 1:00 and around 4:30-5 I had to call and check on My car which was then told it was ready. When I arrived to pick up my car nothing was explained as far as my car check went. I guess I just assume everything was ok but it would have been nice to be told we checked xy and z and everything looked good. They just told me what I owed and I was out of there. If I’m going to bring my car in for a service check then I expect to be given an update of some sort. Maybe I didn’t actually get a service check. It could be easy to assume that. More
Easy Purchase Great customer service, including pick up from airport, patience during prepurchase inspection, and attentiveness during purchase. And purchase proce Great customer service, including pick up from airport, patience during prepurchase inspection, and attentiveness during purchase. And purchase process was fast, easy and hassle free. More
Perfect Service Angie Bryan provides attentive, professional service exceeding my expectations. I recommend her and the entire team.The on line scheduling function is Angie Bryan provides attentive, professional service exceeding my expectations. I recommend her and the entire team.The on line scheduling function is convenient for 24/7 planning. More
Very polite and courteous I visited BMW of Little Rock for a recall on my car. They made the appointment very quick and conviente for me. The staff was incredibly polite and ac I visited BMW of Little Rock for a recall on my car. They made the appointment very quick and conviente for me. The staff was incredibly polite and accomodating. I appreciate their courteousness. More
In and Out I was greeted with a warm and very friendly smile from a young Caucasian lady. She was very pleasant. I didn’t get her name. Antwoyn was courteous as I was greeted with a warm and very friendly smile from a young Caucasian lady. She was very pleasant. I didn’t get her name. Antwoyn was courteous as always. I didn’t have to wait longer than the time he stated I would be there. More
Painless Good customer service with care for my concern and the passion I have for my dream car..I hope someday to drive a M3!! A real possibility Good customer service with care for my concern and the passion I have for my dream car..I hope someday to drive a M3!! A real possibility More
Great service Always great friendly service in a timely manner. I like that there’s an area where you can work on your laptop in private, watch tv, watch work being Always great friendly service in a timely manner. I like that there’s an area where you can work on your laptop in private, watch tv, watch work being done to your vehicle and enjoy complimentary refreshments. More
Experience at BMW This was my first BMW purchase so I had a lot of questions. I had a great experience with both Rob Rutherford and Tamika Savage. Very knowledgeable, This was my first BMW purchase so I had a lot of questions. I had a great experience with both Rob Rutherford and Tamika Savage. Very knowledgeable, friendly and helpful. More
service my '08 bmw Everything was great!! everyone one was friendly told me what was needed on my wifes car. Car was ready at the time they told me. Also I needed to run Everything was great!! everyone one was friendly told me what was needed on my wifes car. Car was ready at the time they told me. Also I needed to run some errands, was able to get a loaner. More
Excellent BMW LITTLE ROCK deserves it. I received a rain check car wash from Mr. Tester. The overall cost of the front windshield without numbers embedded was BMW LITTLE ROCK deserves it. I received a rain check car wash from Mr. Tester. The overall cost of the front windshield without numbers embedded was way above my guess. I paid the State Farm deductible. Mr. Tester questioned the cost in my presence. I was happy about that. My engine light came on after the windshield servicing, the next day. I am just mentioning it. More