BMW of Little Rock
Little Rock, AR
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Staff A very friendly staff to work with. They are always on top of their game. They are knowledgeable and go out of there way to help. A very friendly staff to work with. They are always on top of their game. They are knowledgeable and go out of there way to help. More
Service department Bmw has really improved its customer service in the service department area. My car was ready within a short time. Keep up the great work! Tina Alley Bmw has really improved its customer service in the service department area. My car was ready within a short time. Keep up the great work! Tina Alley More
Fantastic service Vehicle broke down enroute to Oklahoma (Saturday night 9/22). BMW of Little Rock got my vehicle in the following Monday and had the problem(s) diagnos Vehicle broke down enroute to Oklahoma (Saturday night 9/22). BMW of Little Rock got my vehicle in the following Monday and had the problem(s) diagnosed by mid-morning. Not only did the dealership took in, diagnosed and called before I had anticipated but also helped me clear the mistakes that the previous dealership created. Everyone I talked to at BMW of Little Rock were very professional and extremely knowledgeable. More
Excellence is what I expect, and that is what I recieved. I could not be more satisfied with the service provided. Friendly and professional. High quality and exception service is what is expected from BMW, I could not be more satisfied with the service provided. Friendly and professional. High quality and exception service is what is expected from BMW, all involved did not disappoint. More
easy buying experience and friendly people The dealership is clean, and has comfortable customer accommodations. The people are friendly and helpful. A very low pressure buying experience. Th The dealership is clean, and has comfortable customer accommodations. The people are friendly and helpful. A very low pressure buying experience. They are truly concerned about the customer experience. More
Perfect Angie the service writer was great.. truly a great first impression ..I was treated with patience and professionalism from the very start.they went ab Angie the service writer was great.. truly a great first impression ..I was treated with patience and professionalism from the very start.they went above and beyond what is expected and paid attention to the details More
Friday Night In and Out Drove in @ 5:45 on a Friday when I noticed my heads up display and time not working. Jack Tester immediately got the service manager for a consult. Pr Drove in @ 5:45 on a Friday when I noticed my heads up display and time not working. Jack Tester immediately got the service manager for a consult. Problem could not be corrected until next week with a new part but sent me on my way in a beautiful loaner!! More
Good customer service Great , service, no work is done until you approve cost, you’re given options . You’re never pressured to have work done. Willingness to help Great , service, no work is done until you approve cost, you’re given options . You’re never pressured to have work done. Willingness to help More
September 25 Service visit Better at getting me in and out than previous service - I had oil pump issue from prior device that was corrected, but no oil was added though they kn Better at getting me in and out than previous service - I had oil pump issue from prior device that was corrected, but no oil was added though they knew it had a leak - i added later. More
Warm embrace Antywon gave me a warm welcome greeting & asked how can I help you? He got straight to looking at my car when I told him what time I needed to go to w Antywon gave me a warm welcome greeting & asked how can I help you? He got straight to looking at my car when I told him what time I needed to go to work. Update me about my vehicle. Very polite young man. More