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BMW of Little Rock

Little Rock, AR

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762 Reviews

4621 Colonel Glenn Plaza Dr

Little Rock, AR

72211

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Showing 762 reviews

October 01, 2018

Staff A very friendly staff to work with. They are always on top of their game. They are knowledgeable and go out of there way to help. More

by Hello1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Boughamrani, Tonya Cashion
Oct 01, 2018 -

BMW of Little Rock responded

We are glad to know you had a good overall service experience with our team! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

October 01, 2018

Service department Bmw has really improved its customer service in the service department area. My car was ready within a short time. Keep up the great work! Tina Alley More

by Tina A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Oct 01, 2018 -

BMW of Little Rock responded

Tina, thank you for the positive feedback! We are very happy to know you had a great customer service experience with our team! We do appreciate you! Thanks again for your business!

October 01, 2018

Fantastic service Vehicle broke down enroute to Oklahoma (Saturday night 9/22). BMW of Little Rock got my vehicle in the following Monday and had the problem(s) diagnos More

by TNTWI65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Ford, Brad Swiderski, Antywon Hampton
Oct 02, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to know you had a fantastic service visit with our team and they were able to help resolve the issue with your vehicle! We do appreciate you and your business! Thanks again!

October 01, 2018

Excellence is what I expect, and that is what I recieved. I could not be more satisfied with the service provided. Friendly and professional. High quality and exception service is what is expected from BMW, More

by greyghost57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eason, Monty White, Angie Bryan, Cory Hale
Oct 01, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are glad to know you had an excellent and high-quality service experience from our team! We do appreciate you and your business! Thanks again!

September 29, 2018

easy buying experience and friendly people The dealership is clean, and has comfortable customer accommodations. The people are friendly and helpful. A very low pressure buying experience. Th More

by BobEpperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Bronson
Oct 01, 2018 -

BMW of Little Rock responded

Bob, thank you so much for the positive feedback! We are happy to know you had a great experience with our team! We do appreciate you and your business!

September 27, 2018

Perfect Angie the service writer was great.. truly a great first impression ..I was treated with patience and professionalism from the very start.they went ab More

by TRESGORDYLUMP44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Bryan
Sep 27, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We love to hear you had a great service experience with Angie! We do appreciate you! Thanks again for your business, come back and see us!

September 27, 2018

Friday Night In and Out Drove in @ 5:45 on a Friday when I noticed my heads up display and time not working. Jack Tester immediately got the service manager for a consult. Pr More

by SUSIE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tester
Sep 28, 2018 -

BMW of Little Rock responded

Susie, thank you for the positive feedback! We are glad to know you had a great service experience with Jack and that he was able to help get your a loaner vehicle until your part comes in! We do appreciate you and your business! Thanks again!

September 27, 2018

Good customer service Great , service, no work is done until you approve cost, you’re given options . You’re never pressured to have work done. Willingness to help More

by IRENE_OLIVER2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Long
Sep 27, 2018 -

BMW of Little Rock responded

Thank you so much for the positive feedback, Irene! We appreciate you and are happy to know you had a good customer service experience with us! Thanks again for your business! Come back and see us!

September 27, 2018

September 25 Service visit Better at getting me in and out than previous service - I had oil pump issue from prior device that was corrected, but no oil was added though they kn More

by GOSSAPPRAISALS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Sep 27, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are happy to know you had a great overall experience with our team! We do appreciate you!

September 26, 2018

Warm embrace Antywon gave me a warm welcome greeting & asked how can I help you? He got straight to looking at my car when I told him what time I needed to go to w More

by CAMPELLA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antywon Hampton
Sep 27, 2018 -

BMW of Little Rock responded

Thank you for the positive feedback! We are glad to know you had a great service experience with Antywon! We do appreciate you! Thanks again for your business, come back and see us!

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