BMW of Little Rock
Little Rock, AR
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Excellence in Action I was very impressed with the level of service and genuine concern and commitment to meet my needs, not just sell a car. Easiest and most satifying ca I was very impressed with the level of service and genuine concern and commitment to meet my needs, not just sell a car. Easiest and most satifying car buying experience I've ever experienced. More
Fast and free! Got me in immediately for a check engine light. Gave me a loaner car. Part was under warranty and fixed in about 2 hours. No charge at all. Staff was Got me in immediately for a check engine light. Gave me a loaner car. Part was under warranty and fixed in about 2 hours. No charge at all. Staff was very friendly we will. More
Great experience Delivered service as originally promised per Rob when I purchased the car in July. Antywon was very helpful and knowledgeable. I love my new BMW! Delivered service as originally promised per Rob when I purchased the car in July. Antywon was very helpful and knowledgeable. I love my new BMW! More
Excellent Service As I was new to the area, I was not sure that I would get the same level of service that I enjoyed in Atlanta, Dallas, and Boston. I have to tell you As I was new to the area, I was not sure that I would get the same level of service that I enjoyed in Atlanta, Dallas, and Boston. I have to tell you that the level of service, attention, and workmanship exceeded the top BMW dealerships in those cities. A problem with the car that went undiagnosed and unrepaired in Boston was diagnosed almost immediately by your technician and repaired the same day. I'm a fan of your service department. I cannot say the same for your sales department however. As I was in on my off day, I was not dressed in a suit and tie. Instead I was in sweats and sneakers. As my car was being serviced, I decided to look at the new cars in your showroom to decide it was time to trade-in or upgrade. Not a single salesman attempted to help me. More
AC down again. Had to take my car back in due to an AC issue I thought had been taken care of 2 months before. They of course where professional and courteous. I was Had to take my car back in due to an AC issue I thought had been taken care of 2 months before. They of course where professional and courteous. I was given a loaner car and kept informed of the progress regarding the repairs. More
Good experience Enjoyed working with Antywon. He was quick to get me in the schedule and provided a loaner vehicle while mine was in the shop and called promptly whe Enjoyed working with Antywon. He was quick to get me in the schedule and provided a loaner vehicle while mine was in the shop and called promptly when my vehicle was complete. More
Tires Everyone is professional and friendly. They make drop off and pick up quick and rady. My car is always cleaner when I pick it up than when I left it. Everyone is professional and friendly. They make drop off and pick up quick and rady. My car is always cleaner when I pick it up than when I left it. They keep me informed from start to finish. More
Service check The service rep was very helpful and had a loaner car for me so that I was on the road and ready to go to work. My car was ready two days later, and h The service rep was very helpful and had a loaner car for me so that I was on the road and ready to go to work. My car was ready two days later, and he called and explained the process. More
Good People, no pressure. Great experience at BMW of Little Rock! Terence Bronson-friendly, knowledge, no pressure. Tonya-made the finance process fun! Great Place to buy a c Great experience at BMW of Little Rock! Terence Bronson-friendly, knowledge, no pressure. Tonya-made the finance process fun! Great Place to buy a car! More
Great experience. Terrence has been relentless in finding the right car. This is our 4th BMW from this dealer and the customer support has always been perfect. They alw Terrence has been relentless in finding the right car. This is our 4th BMW from this dealer and the customer support has always been perfect. They always go above and beyond. More