BMW of Little Rock
Little Rock, AR
Filter Reviews by Keyword
By Type
Showing 762 reviews
Another great service experience! Jack Tester is simply the best! Jack handled servicing my 2011 335i perfectly! I didn't have to worry about a thing and the car was returned in 2 days Jack Tester is simply the best! Jack handled servicing my 2011 335i perfectly! I didn't have to worry about a thing and the car was returned in 2 days, which was short considering the work that was to be done. I can't say enough about Jack and how good the service department is at BMW of LR! More
World Class Dealership My already high expectations of what I expected from a premium brand car dealership were pleasantly exceeded when I arrived to test drive my BMW i3. G My already high expectations of what I expected from a premium brand car dealership were pleasantly exceeded when I arrived to test drive my BMW i3. Great customer care, truly engaged staff and a tremendously gifted salesperson guided me through the purchase process. Highly recommended! More
Professional, user friendly service Always striving to accommodate my schedule. Excellent, professional friendly service. Easy to schedule service appointments. Minimum waiting times. Always striving to accommodate my schedule. Excellent, professional friendly service. Easy to schedule service appointments. Minimum waiting times. Clean comfortable waiting area with complimentary snacks, water and coffee bar. . More
Great service! Excellant service. Friendly and knowledgeable representative (Dylan Long). Timely service. Waiting area was comfortable, latte was good, newspaper Excellant service. Friendly and knowledgeable representative (Dylan Long). Timely service. Waiting area was comfortable, latte was good, newspaper and magazines were available. Car was washed! More
Squeaky noise and low tire Had to go get winter air in my tires 😂. Since when the weather cooled off my tire gauge went off. I also had a noise that shows up really bad when th Had to go get winter air in my tires 😂. Since when the weather cooled off my tire gauge went off. I also had a noise that shows up really bad when the weather is cooler. It’s been intermittent over the last two years and very aggravating. Chris from the service department was able to drop everything and go with me on a drive to see if he could figure out what it was. They fixed it right after that and while I waited. Knock on wood but I think it’s fixed for good. More
Service Comfortable waiting area, coffee bar, charge my phone, work on emails, leave in less than the time predicted. Good to be a BMW VIP clean facility Comfortable waiting area, coffee bar, charge my phone, work on emails, leave in less than the time predicted. Good to be a BMW VIP clean facility More
Customer Service The dealership treats its customers like kings and keeps their schedule on time. They are available to answer any and all questions. Very respectful The dealership treats its customers like kings and keeps their schedule on time. They are available to answer any and all questions. Very respectful personnel More
Over all great service! They're very professional. Everyone dress nice.They always treat me with respect. The dealership always clean.. I will highly recommend BMW of little They're very professional. Everyone dress nice.They always treat me with respect. The dealership always clean.. I will highly recommend BMW of little Rock!!!! More
Have had nothing less than the best Service We live 3 hours away and have 3 dealerships to choose from. Even though Little Rock is the farthest, we love the service. They go out of their way t We live 3 hours away and have 3 dealerships to choose from. Even though Little Rock is the farthest, we love the service. They go out of their way to accommodate our travel factor and they are always ready to begin as soon as we arrive. The staff are absolutely the most polite and professional I've seen in a very long time! More
This BMW dealership is my jam. I loved shopping for a new BMW with this crew. I never felt pressured for anything. They're open and supportive throughout the process. I feel taken c I loved shopping for a new BMW with this crew. I never felt pressured for anything. They're open and supportive throughout the process. I feel taken care of and listened to, which is sometimes not the case for women. I love how posh the waiting areas are, and I am completely happy to be in my car-owning relationship with them. More