BMW of Little Rock
Little Rock, AR
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Thoughtful, courteous, and professional Both my wife and I were very satisfied with the overall service. This is our second vehicle purchase from BMW of Little Rock. Both experiences were Both my wife and I were very satisfied with the overall service. This is our second vehicle purchase from BMW of Little Rock. Both experiences were great. We plan on a third time. More
X-5 servixe Wonderful service staff and waiting lounge. The cappuccino was refreshing. Detailing option for interior and exterior was great! All the work was c Wonderful service staff and waiting lounge. The cappuccino was refreshing. Detailing option for interior and exterior was great! All the work was complete in a timely fashion. More
Blown tire My bmw blew a tire and it had to be towed to the service center. The service center called me once they received my car and then called to give me an My bmw blew a tire and it had to be towed to the service center. The service center called me once they received my car and then called to give me an estamated time when it would be ready. The tire was fixed and I was back in the road before long. More
Great Dylan provides great service. We have enjoyed this dealership for a long time. Their service area and waiting areas are clean and inviting. Smil Dylan provides great service. We have enjoyed this dealership for a long time. Their service area and waiting areas are clean and inviting. Smiles all around. More
Service on 2 vehicles Vehicle 1 - I had the service engine light come on and he glove box cover was coming off on my 2014 suv. I was able to obtain an appointment the same Vehicle 1 - I had the service engine light come on and he glove box cover was coming off on my 2014 suv. I was able to obtain an appointment the same week. Vehicle 2 - Recall notice on BMW sedan I received a recall notice on the other vehicle. In both cases I was able to obtain an appointment the same week. They also provided loaner vehicles on both days and I was able to bring the vehicle in before work and return it after work. I had a very short wait when I picked up my vehicle. I was very pleased with the service. BMW's are expensive to maintain and hence the price rating. Angie Bryan assisted on one and Dylan Long on the other. They both did an excellent job. More
, great sales & finance (Steven Vaughn & Tonya Cashion!) I recommend this dealership over all in every way! No pressure, expert knowledge, caring & helpful sales & finance! Steven Vaughn is our go to perso I recommend this dealership over all in every way! No pressure, expert knowledge, caring & helpful sales & finance! Steven Vaughn is our go to person for a vehicle, & Tonya Cashion is the very very best at finance & sales! I’m so glad you sent this survey so I can share my great experience with these people! More
Jack Tester is the BEST! I recommend Rep Jack Tester to all my friends to ensure the best service experience! He does an awesome job for BMW. The mechanics are knowledgeable a I recommend Rep Jack Tester to all my friends to ensure the best service experience! He does an awesome job for BMW. The mechanics are knowledgeable and seem to be very good at troubleshooting. My beautiful car always looks & drives better when I leave than it did when I brought it in! More
Excellent Service I have been working with Jack Tester since I purchased my first BMW almost 14 years ago. Three BMW’s later he still provides the same amazing service. I have been working with Jack Tester since I purchased my first BMW almost 14 years ago. Three BMW’s later he still provides the same amazing service. I am very busy in my business and I travel somewhere new every day which makes it hard to get in for service on my X3. Jack makes it work with my schedule every time for 14 years. As long as Jack is at Little Rock BMW I will do all my service there. More
excellent customer service Kept me updated to progress of repair and also did old recalls I was unaware of. Great customer care and everyone friendly. Also received call back q Kept me updated to progress of repair and also did old recalls I was unaware of. Great customer care and everyone friendly. Also received call back quickly regarding repair More
Best Dealer experience ever I have had nothing but fantastic experiences with BMW of Little Rock. It is far and away the best service team I have dealt with for any Marque. The I have had nothing but fantastic experiences with BMW of Little Rock. It is far and away the best service team I have dealt with for any Marque. They are always helpful and willing to accommodate. A++++++ More